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Buyer Central

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GSP/Canada Post Overdue Item Issue

Hello everyone, I purchased my item from a seller in the US who then sent the package on May 8/2020 to the GSP centre. From there, it was sent to Canada on May 14/2020. The last update was May 15/2020 simply stating "Customs Cleared". That's it, ther...

Unauthorized transaction, Listing Removed, No message from ebay, can't contact ebay. What do I do?

I was going through my credit card bill and I noticed 3 charges that I did not recognize to the same seller. And I've already changed my password.I logged on to ebay and paypal to see what was going on, and sure enough, 3 purchases that I do not reca...

User avatar by • Community Member
  • 365 Views
  • 6 replies
  • 0 helpful

Global Shipping

Hey everyone. Looking for some information about global shipping. I purchased an item from the US and last piece of tracking info I have is the order is in transit with the destination carrier. The item left the global shipping centre in Kentucky on ...

User avatar by • Community Member
  • 734 Views
  • 12 replies
  • 0 helpful

Resolved! What's the best way to handle warehouse damage/flaw with expensive toy?

Bought an expensive toy/doll and it arrived quickly - but the face of the toy has a 1 cm slash/cut on the nose of the doll. It's pretty noticeable to me, but I could see how it could maybe have gone unnoticed by someone packing it up. I am not sure i...

Why does it take so long for E-Bay to get involed with a disputed issue of item "NEVER RECEIVE" 6-Mo

To: E-Bay: Todays Date: June/05/2020 to: Resolution CenterTo whom it may concern: Please past this Message on to someone who can make Policy change.Whoops: there’s been a hiccup in the system, “Yes I Know” That’s as far as any message gets.Back to sq...

Aggrivated

I will NEVER be buying seeds again on eBay.I ordered hundreds of seeds from different sellers, less than half of them are labeled, sellers are begging me to leave feedback, which is impossible. EBay is telling me i have to leave feedback.No way to co...

User avatar by • Community Member
  • 197 Views
  • 2 replies
  • 0 helpful

Help with determining where I stand. dispute over return shipping charges results in full refund

Hi everyone.I will try to sum this up in bullet points to keep it as short as possible. 1. I'm in Canada, Seller in US.2. Ships me wrong product and I request refund.3. Seller accepts and initiates return process. Then claims he cant create a shippin...

User avatar by • Community Member
  • 295 Views
  • 5 replies
  • 0 helpful

Resolved! Global Shipping Canada Post Nightmare

Of course, the one item I would like isn't on Amazon so I'm forced to shop eBay for one item.I give my physical address thinking like any other international shipping service it would arrive from DHL or other postal means of course Ebay's Global Ship...

User avatar by • Not applicable
  • 1183 Views
  • 11 replies
  • 0 helpful

Returns and MBG when item shipped by sea carrier

Hello all, Seeking information from ebay members on a particular issue here. I purchased an item on april 14th from a shop in Australia, item was to be ship to Canada via regular shipping (air freight). My expected delivery dates were from April 20th...

User avatar by • Community Member
  • 327 Views
  • 7 replies
  • 0 helpful

Resolved! refunds

I ordered 2 units paid for 2 units with my visa when my order arrived there was only 1 unit the seller has agreed to refund me the cost of 1 unit as he was out of stock How does he refund me thru ebay or thru my visa

User avatar by • Community Member
  • 145 Views
  • 1 replies
  • 0 helpful

Resolved! Any recourse when a seller leaves false negative feedback (as a positive feedback item)?

I have this ongoing issue which I have posted about previously. Basically I won several items from a US based seller. Paid for them, and then suddenly the seller attempted to cancel because I 'lived in a country that they don't ship to'. (The listing...

User avatar by • Community Member
  • 392 Views
  • 2 replies
  • 0 helpful

Something I'm discovering: A new pet peeve

So if one orders DVDs or Blu rays from a seller that are extremely cheap, and the condition says "Like New" and what comes in the mail (and it's not damaged from the Post office) is nothing close to like new, how does one deal with it? Keep in mind t...

GLOBAL SHIPPING NOT COMBINING ORDERS.

THIS IS GETTING REALLY SAD...Canadians are being taken advantage of by ebay and global shipping.today i wanted to buy 5 hot wheels cars that were all same seller but 5 seperate listings,when the check out was done it was asking me for $430 global shi...

GSP Tracking not showing as accepting package in Erlanger?

**EDIT**: Literally 5 minutes after posting this, the tracking retroactively updated to say the package was received by the GSP on Wednesday. USPS still doesn't show it as delivered, so who knows whats going on there. **/Edit** I'm having something s...

User avatar by • Community Member
  • 126 Views
  • 1 replies
  • 0 helpful

coupon

I got a ebay 10% coupon for a purchase. Fine print isCoupon does not apply to auction-style listings or purchases made through the Best Offer feature.what the heck is it for, if not auction or BIN ?

request for a refund

I purchased an item a month ago. It shows that the item was shipped. But the seller says the item hasn't been shipped yet. I want a refund and the seller tells me to refund through eaby's system. When I click refund, ebay tells me to wait until the l...

Resolved! Question about A Seller Requested Order Cancel

Good Day, I just had an issue as a buyer which as not happened to me before and I'm not sure how to proceed. I purchased 5 items (auction items) from a seller. Once the auctions had ended for all of the items I submitted a single order to pay for the...

User avatar by • Community Member
  • 362 Views
  • 3 replies
  • 0 helpful

Royal Mail To Canada

Hello, I have a tracked with signature package ( I realize Canada Post is not taking signatures) that wasposted in UK on April 15. Two weeks later on April 30 the tracking said the item was handedover to an International Partner and was leaving the U...

buying

I have and many others i know will be moving on to another buying platform.Delivery times are just way too long.way back when things were good but not now for a long time.

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