item delivered to wrong address, and i can't refund

[polsi-590]

i ordered this item on a guest account and it says delivered, i checked where and it was delivered in a different country.

the seller won't respond and ebay for some reason just keeps giving me links that don't work or ask me to sign up with an email i aleady have a registered account with. I literally paid $15 shipping!

can i just please get a full refund i didn't get what i paid for.

[mcrlmn]

Report an item you didn't receive

[femmefan1946]

Was the different country the USA or the UK?
If so , go back to the listing and look for a notice saying the seller will use the Global Shipping Program or the eBay International Shipping program.

Both of these are freight forwarding services which offer strong Seller Protection.

The first step is that the seller ships your purchase to a central plant in their country (US or UK) where it is consolidated with hundreds of others before being shipped to Canada.

[femmefan1946]

Remember you are also covered by Paypal  (if you used it) and by the chargeback policy of your credit card.

[ypdc_dennis]

If you bought from the USA or UK the delivered message can be a false positive. It just means the package has been delivered to a processing plant before it continues to Canada.

If the estimated delivery date has passed, open a did-not-receive claim to get your money back.

-;-