We understand some people are reluctant to sign for an item now, and we have adjusted our processes. Where possible, and to avoid contact, we will not ask customers for their signature, except for the following products:
- Proof of Identity (POI) items
- Proof of Age (POA) items
- COD items
- Items with customs due
Signature items will now be left at your address. The same applies to customs items that have been prepaid in full online but still require a signature.
For POI, POA, COD items and items with customs due: we will leave a delivery notice card (DNC) that directs you to a local post office for pick up.
