International eBay shipping from US to Canada

[kelsy-gemstone]

Just when we thought that eBay (with Pitney Bowes) shipping from USA to Canada is as bad as it can be, the current International eBay Shipping succeeds in winning The Worst N. American Shipper title.

Similar to the old Global Shipping Program, the US sellers now mail their sold merchandise to eBay "hubs" (one is in Chicago). In the "hub" a label gets stuck on the package, and and then they forward it to the buyer in Canada.

The problem is that such packages sit in the "hub" for up to a week. (I guess that's the time the hub emloyees need to print a shipping label and paste it onto a parcel.) That inexplixably slow pace of work turns what is typically one week shipping duration into a two week affair.,

[mrdutch1001]

and long gone are the days when a letter took a week to go from a town in one province to a city in the next province 8 hours away!!???(> BTW common mail delivery in Canada in the 1960s).... and a letter from a dear relative in Europe took a month to arrive! Oh where oh where did the patience of common people go? How spoilt and entitled ...this is what has become of today's society...the feeling that everything has be instant, "I Want it NOW/Yesterday!!! " and to hell with this thing called P-A-T-I-E-N-C-E!!! Perhaps it is time to go back to shopping locally for items/products and/or "do without"...like society managed to do back in the day...

[marnotom!]

Items forwarded by eBay International Shipping tend to have estimated delivery times of around two to three weeks, which is actually typical for items sent by standard (ground) shipping.  Was there something on the listing page that suggested to you that it would be faster than that, @kelsy-gemstone?

Also consider that there's more to the item's stay at the hub than slapping on another address label.  The item has to be prepared for customs and the appropriate information and documentation entered.  If the seller messes up and doesn't provide enough information in the listing for the eIS weebles to work with, that's going to slow down its passage through the hub or even dead-end its transit entirely.

[kelsy-gemstone]

Your comment suggests to me that you are lacking experience in, as well as understanding of, the subject of shipping from/to the States.

[mrdutch1001]

Your opening statement suggests you don't understand that EIS is for the benefit of the seller, not the buyer...and this EIS program is still a work in progress....

 there have been countless rants such as yours about the faults of the shipping process of EIS and there is nothing, absolutely nothing that we fellow eBay members can say or do that will change the faults of the EIS program.

That choice to purchase or not purchase from sellers who use the EIS program is on the buyer. No one is forcing buyers to do so....The EIS program is for the benefit of the seller, not the buyer, so use at your own discretion. Buyers are the ones who need to learn and understand why the EIS was implemented and what its actual purpose is and then make their decision for purchases based on the shipping process used by the seller. If the shipping process is important enough to warrant making adjustments to accommodate the choices of their purchases, then buyer should be looking at how the various shipping processes work. This is 2024 not 1990s....shipping processes have greatly changed over the years..

[marnotom!]

My wife and I have been buying (and had a couple of selling stints) on eBay since 1999. Our experience has been that two to three weeks is not unusual delivery time for items sent through the mail from the United States, particularly parcel post (Priority International) and smaller items where the seller has used a mail consolidator.

Was there something on the listing page that suggested to you that it would be faster than that, @kelsy-gemstone?

[femmefan1946]

What is the last estimated delivery date eBay gave you for delivery?
If that date has passed you have 30 days to open an Item Not Received (INR) claim with eBay and receive a full refund.

Bonus, if the shipment is received after the refund is paid out, eIS, like the GSP before it, does not want it back. It's yours.