Page Not Responding

Anyone else having issues today with getting "Page Not Responding" when trying to access:

- View sales report

- Printing Invoices

- Assign automation rules

 

 

Message 1 of 9
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Re: Page Not Responding

I am unable to access any "manage my store" features.  I recieve the "page is not responding".  I called ebay and they advised that there is an open ticket for this as it is effecting many user across a variety of their sites, ie .ca, .com etc.  No time frame was given as to when this would be resolved however it is of high priority.  Hope this helps.

Message 2 of 9
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Re: Page Not Responding

I have been on the phone for the past half hour trying to get mine fixed.  Exactly the same problem

 

I am now on hold again.  I am now on my second tech support person who is consulting with a third.

 

Wish they would change the music once in a while.

 

OK just hung up with tech support.  Someone else has called in with the same problem as well as me.  The tech team will look into it.

I asked for a workaround and none are available.  If more people call in with the same issue, this trouble ticket will be given a higher priority.

 

I anyone else is having the same issue, please call in and get the priority raised.

 

Thank You,

Fred

Message 3 of 9
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Re: Page Not Responding

I could not get the page for manage the store as it came up Page Not Responding but went in to Seller Hub and manage store and I got right in.

Message 4 of 9
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Re: Page Not Responding

clow_li
Community Member

I currently cannot access my account settings. 

Message 5 of 9
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Re: Page Not Responding

Cannot access my seller page to access Sales reports. Second time this week.

 

Add taxes and your site breaks down.

 

Guess who won't be renewing their store membership for next year.

Message 6 of 9
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Re: Page Not Responding

tyler@ebay
Community Member

Hi everyone - this is an ongoing issue that is being looked into. I'll reach out to get information to add you to the open tickets. 

 

As a workaround for anyone coming to this thread - many of the features are working on .com, so if you need the information immediately please try that in the interim. Thanks!

Tyler,
eBay
Message 7 of 9
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Re: Page Not Responding

Thank you. I've been having a lot of problems with this today as well. But at the moment things seem to be finally working.
Message 8 of 9
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Re: Page Not Responding

06-30-2017 01:57 PM
when accessing ebay.ca my computer becomes slow and sluggish and freezes, IE has stopped working due to web page. I don't have this problem when I go to ebay.com or any other web site.
Message 9 of 9
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