06-29-2017 10:49 AM
Anyone else having issues today with getting "Page Not Responding" when trying to access:
- View sales report
- Printing Invoices
- Assign automation rules
06-29-2017 11:32 AM
I am unable to access any "manage my store" features. I recieve the "page is not responding". I called ebay and they advised that there is an open ticket for this as it is effecting many user across a variety of their sites, ie .ca, .com etc. No time frame was given as to when this would be resolved however it is of high priority. Hope this helps.
06-29-2017 11:43 AM
I have been on the phone for the past half hour trying to get mine fixed. Exactly the same problem
I am now on hold again. I am now on my second tech support person who is consulting with a third.
Wish they would change the music once in a while.
OK just hung up with tech support. Someone else has called in with the same problem as well as me. The tech team will look into it.
I asked for a workaround and none are available. If more people call in with the same issue, this trouble ticket will be given a higher priority.
I anyone else is having the same issue, please call in and get the priority raised.
Thank You,
Fred
06-29-2017 01:09 PM
I could not get the page for manage the store as it came up Page Not Responding but went in to Seller Hub and manage store and I got right in.
06-29-2017 04:22 PM
I currently cannot access my account settings.
06-29-2017 04:25 PM
Cannot access my seller page to access Sales reports. Second time this week.
Add taxes and your site breaks down.
Guess who won't be renewing their store membership for next year.
06-29-2017 05:37 PM
Hi everyone - this is an ongoing issue that is being looked into. I'll reach out to get information to add you to the open tickets.
As a workaround for anyone coming to this thread - many of the features are working on .com, so if you need the information immediately please try that in the interim. Thanks!
06-30-2017 01:43 AM
06-30-2017 05:02 PM