@pl-randoms wrote:
I had one in April and everty quarter previous since I opened my ebay.ca account. This quaerter...nothing...it doesn't even show anymore as a benefit for having a store. And I'm not the only one, several fellow Canadians have reported the same.
What gives?
@pl-randoms
What was passed by Facebook for Business to me.
Appears there is some confusion from the development team and customer service with this current situation. Here is a bit of the message log from my chat with Facebook for business the other day.
I have a ticket in progress with the tech team regarding the shipping supplies vouchers for Canadian sellers. The internal information I have on this, as well as the Help pages on the CA site, state sellers with a Basic store level or higher should receive a voucher, but the tech team was telling me this was discontinued. We’re currently awaiting a response from product development, since there isn’t any info on the vouchers being deprecated. I’ve added your account info to the ticket, though it may take some time to hear back.
I’ve been digging on this for a few days trying to find any mention of the discontinuation and haven’t found anything
Me: It usually arrives on 4th of each quarter.
I noticed that as well when discussing the shipping supplies voucher with other Canadian sellers
recently.
.....though taking away the shipping supplies voucher for Canadian store subscribers would be odd.
Without more info from the product development team, the assumption is Canadian seller are still supposed to be receiving the vouchers since both public and internal information says this should be happening.
So still waiting on follow up. Sounds like another situation where the left hand doesn't know what the right hand is doing!!! Stay tuned!!!
I have asked for something official from eBay but so far no luck on that.
-Lotz
