October 24, 2024 Monthly Chat

Hello everyone!

 

Opening up the chat and we'll begin working on answers between now and tomorrow afternoon. Some answers may require me reaching out to the right team for a response so some answers may be delayed!

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Re: October 24, 2024 Monthly Chat

Moving the shipping tab from above the description was a pointless move.

And removing easy viewing of what shipping might entail makes buying and offers more difficult.

https://www.youtube.com/watch?v=-JmEvGYhfek

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Re: October 24, 2024 Monthly Chat


devon@ebay wrote:

Hello everyone!

 

Opening up the chat and we'll begin working on answers between now and tomorrow afternoon. Some answers may require me reaching out to the right team for a response so some answers may be delayed!


Hello Devon,

 

For myself and the numerous others i am contact unsure of the reasoning for having the shipping options listed by speed vs by system. (Standard/Economy/Expedited/Express). It would be much more intuitive to have them listed by 1.CP, 2, UPS, Fedex. Lowest price service to highest. This would definitely "speed" up the listing process. Hopefully a change like this once users see would see how effective it would be. I realize opinions may vary on this subject. 

 

Regarding US shipping services provided the eBay  default is Worldwide vs USA. Shouldn't USA Small Packet Air default to USA. USA Tracked to USA and so on? Current display attached. It is a non valid choice. If chosen it should be giving an error message prior to completion of listing. It doesn't. Selecting Worldwide does appear to hide charges from buyers outside of USA. 

 

Default examples:

 

lotzofuniquegoodies_0-1729822766170.png

 

 

Is there any chance of having the historical data of Technical Issues returned to the standing updated post? Even if it was just for 30 to 45 days? There are situations when a issue is thought to be resolved but in reality it isn't? This would give users a reference point. Can this post be added to the ca forum? Many Canadian users are unaware of this forum on dot com. I discovered entirely by accident. 

 

-Lotzofuniquegoodies.

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Re: October 24, 2024 Monthly Chat

Hello Devon,

 

Can you shed any light on Canadian Sellers very old requests for a detailed receipt for Shipping Labels purchased in eBay and is the option for Canadian sellers to have access to offering coupons directly to buyers EVER going to be available? If the reasoning it has never arrived even though it shows up as an option on the Canadian hub (as of recently - buyers tab) is part of some sort of legal quagmire please say.

 

View from buyer tab.

lotzofuniquegoodies_0-1729824658227.png

 

Coupons only option on ca is to create a sale. 

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Re: October 24, 2024 Monthly Chat


@lotzofuniquegoodies wrote:

Hello Devon,

 

Can you shed any light on Canadian Sellers very old requests for a detailed receipt for Shipping Labels purchased in eBay and is the option for Canadian sellers to have access to offering coupons directly to buyers EVER going to be available? If the reasoning it has never arrived even though it shows up as an option on the Canadian hub (as of recently - buyers tab) is part of some sort of legal quagmire please say.

 

View from buyer tab.

lotzofuniquegoodies_0-1729824658227.png

 

Coupons only option on ca is to create a sale. 


Hi @lotzofuniquegoodies! At this time I do not have any information that I can share on this but I will reach out to Product to see if there is any sight that can be shared! 

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Re: October 24, 2024 Monthly Chat

devon@ebay 

 

Can you please clarify and confirm?

 

When sending blind offers to potential buyers does eBay only give the buyer the option to purchase 1 unit with multi unit listings? I know if a buyer sends an offer to a seller they can personally choose the quantity that works for them. It appears if the only current way is for the buyer to reject the offer and manually send? Many of us were under the impression it was basically first come, first served. Til stock was depleted. (This issue is not covered anywhere I can find in help. Also what is the time attached to ALL offers? I believe on dot com sellers are able to specify. No such option on ca. Gets thrown a curve if the listing is ending before the window does. 

 

-Lotzofuniquegoodies

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Re: October 24, 2024 Monthly Chat

Hi eveyone and thank you for joining this month's chat! I am still working on geting questions answered. Please join again next month! 

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