Can't link Scotiabank account

Trying to update my payout method from a Tangerine chequing account that is closed and I no longer have. 

 

Log in with my Scotiabank credentials and get the error "Sorry, we are unable to connect to your bank at this time. Please try again later."

 

Enter details manually, exactly with the transit, insitutuion, and account number confirmed multiple times with Scotiabank. Get the error "Invalid Financial Institution number or Transit number. Please try again." no matter what I do. 

Message 1 of 13
latest reply
12 REPLIES 12

Re: Can't link Scotiabank account

Are you trying to do it for an account on dot com or dot ca?

Message 2 of 13
latest reply

Re: Can't link Scotiabank account

dot ca. I go through the whole Trustly thing and pick Scotiabank. It even gives me a push notificaiton to confirm it's me in the Scotiabank app, shows my account, but then I get to the final step fails and get the "Sorry, we are unable to connect to your bank at this time. Please try again later." error

Message 3 of 13
latest reply

Re: Can't link Scotiabank account


@mementomaury1998 wrote:

dot ca. I go through the whole Trustly thing and pick Scotiabank. It even gives me a push notificaiton to confirm it's me in the Scotiabank app, shows my account, but then I get to the final step fails and get the "Sorry, we are unable to connect to your bank at this time. Please try again later." error


devon@ebay 

Message 4 of 13
latest reply

Re: Can't link Scotiabank account

Just called Scotiabank again. Had an agent go through activating and deactiviating 2 step verification on my Scotia account to see if that would work. No matter what, linking the account fails. Scotia informed me to contact either Ebay or Trustly about this. 

Message 5 of 13
latest reply

Re: Can't link Scotiabank account


@mementomaury1998 wrote:
... with Scotiabank. Get the error "Invalid Financial Institution number or Transit number. Please try again." no matter what I do. 

Scotiabank institution number is "002"

Transit number/branch number is 5 digits. If your bank transit number is only four digits long, add a 0 in front of the number.

Message 6 of 13
latest reply

Re: Can't link Scotiabank account

I'm having this same issue. I went between my RBC customer support and ebay support like 10 times now. Each person says it's not on their side.

Message 7 of 13
latest reply

Re: Can't link Scotiabank account

What sort of RBC account are you trying to use, @eliteryux? We’ve been seeing a few cases of sellers with US dollar checking accounts that are with RBC Bank in the United States rather than RBC Royal Bank of Canada. The US-based accounts don’t work with Managed Payments for Canadian sellers.
Message 8 of 13
latest reply

Re: Can't link Scotiabank account

As @ypdc_dennis  posted some months ago.

If your bank transit number is only four digits long, add a 0 in front of the number.

Message 9 of 13
latest reply

Re: Can't link Scotiabank account

Cannot verify my account through Scotia bank, rejects the account number, 5 digit transit.

Did not receive micro transactions as of yet. Any fix? Same account for years.

Message 10 of 13
latest reply

Re: Can't link Scotiabank account

It should be canada based. I live in Canada and opened a bank account here in canada. My transit number is 5 digits long and it does not work.

 

checking this reddit post, a similar problem seems to have occurred before. https://www.reddit.com/r/Ebay/comments/1cniz8h/solved_canadian_banks_with_ebay_issue/

I do not want to open another bank account. Is there some way to use these funds I acquired to purchase stuff on ebay and basically zero out my balance?

Message 11 of 13
latest reply

Re: Can't link Scotiabank account

Same boat with rbc.

I have a too much sitting in my payout funds to abandon my account. Opening (and paying for!) another bank account isn’t a solution.
Message 12 of 13
latest reply

Re: Can't link Scotiabank account


@hatakelemons wrote:

I have a too much sitting in my payout funds to abandon my account. Opening (and paying for!) another bank account isn’t a solution.

I believe (don't quote me) that if you open a new bank account that's strictly for eBay use, you can claim the fees on your income tax as a business expense.

Message 13 of 13
latest reply