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sylviebee · ‎12-02-2019

I just printed out a label bought via Shippo for Australia and even though I thought I was shipping via the CPO the label printed out as FedEx.

Has anyone had experience with this?

Will they charge brokerage fees when it arrives?

Can I ship via the CPO?

I'm completely lost with this.

reallynicestamps · ‎12-02-2019

No idea about the carrier, but Australia has a $1000AU duty free allowance so your customer probably won't be paying duty.

And as I understand from @ricarmic Australian sales taxes are charged when you invoice your customer.

sylviebee · ‎12-02-2019

It's an antique item so there is no duty but Australia charges taxes now on everything.

I'm thinking of cancelling the label but it cost $100 and that's always so difficult getting refunds and I have no experience with FedEx.

The tracking number is via CPO but the paperwork is for FedEx. They must have some kind of agreement with FedEx but the role of the courier is something I have no idea about.

maximus7001 · ‎12-02-2019

What is the whole name of the shipping service you bought? Does it have your Canada Post account number anywhere on the label?

sylviebee · ‎12-02-2019

I just got off the phone with the PO and thought I'd post here in case anyone else is interested.

When you use an upgraded method of shipping to Australia like Priority, the package gets processed by CPO and they hand it off the FedEx but FedEx then hands it off to customs in Australia and Australia processes it and then it goes to the Australian PO. The PO delivers it so there should be no brokerage fees.

What a hassle. It's a more expensive item and I need a signature, but had I known I wouldn't have used Priority.

Just by chance, does anyone know if there is a signature option for Expedited to Australia?