Best Solution To The GTC Issue

This is something that I have seen on the US discussion boards. Also my husband & I came up with the same idea recently.  GTC works great for big businesses with new items & lots of stock. And many of these sellers have been using GTC all along.  But it is another story for the small businesses that are dealing in one of a kind, vintage collectibles. GTC does not work for the majority of them.  It works better to choose the length & duration of their listings. So if eBay could make 2 different rules or tiers, one for big businesses & one for small businesses, it would work.  Not that this will ever happen but think it is a good compromise.

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Best Solution To The GTC Issue

Thank you for confirming this. I long suspected the notion of new-listing or ending-soon boost was the ebay equivalent of urban legend. It made no difference that I could ever see as a buyer or seller. It's all about Best Match and where one's listings place outside ebay like on Google which is the reason I have to agree that GTC is very important. 

 

Also, I vanished from the boards because I took a tumble recently and fell behind here and elsewhere. I'm not dead.... yet. Hahah. All is fine. 

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Best Solution To The GTC Issue

glad to see you back, and happy all  is well, now..

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Best Solution To The GTC Issue


tyler@ebay wrote:

 

I want to clarify a few things as it pertains to the Best Match algorithm, and correct incomplete or incorrect information I have given previously:

 

  • There is no ‘boost’ applied to an item for being either newly listed, or ending shortly.
  • There is no such thing as a ‘boost’ to search placement. More information about optimizing for Best Match can be found here.  

Thanks Tyler.  That's what I thought.

 

In my category buyers search by selecting "Newly Listed" to guide the search.   By ending listings every 30 (29?) days and re-listing that boost will still work.  I'm assuming the "Ending soonest" search option will disappear.

 

For those worried about running out of free listings just let the items sit for a day or two before re-listing.

 

eBay has added numerous options which should help with items approaching the end of the 30 day cycle if one chooses to work them.

 

Also, as I said above, the competition for newly listed will be less so it should all about even out in the end for those choosing to end items every 30 days and re-list.

 

That's my solution to the GTCed issue.  

 

 
 
 
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Best Solution To The GTC Issue

Great to see you back @momcqueen, and sorry to hear about your tumble, hope things are going better! 😄 

Tyler,
eBay
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Best Solution To The GTC Issue

A general post not directed not to one specific person,,,,,

I think that some of us may be talking about 2 different thing here. The impression that I get from Tylers post is that previously there was not a just listed or ending soon best match 'boost' for ANY fixed price listings.  So going from 30 days to gtc listings won't make a difference in that respect.

 

However, I do know that when a buyer would search using the sort view of newly listed, they would see newly listed items that were just listed near the top of the list but they would not see gtc listings previously listed and that had just started another 30 day cycle.  So now and then, if you search newly listed, you will see auctions and new listings with a brand new listing number.

 

If a buyer previously used ending soonest, the top of the search would show them ANY listing that was near the end of its cycle including gtc listings that were about to start their new 30 day cycle.  That hasn't changed so if I search Sylvie's listings using that sort view  I see a frog brooch near the top of the list which is due to start its next 30 cycle tomorrow.

 

I had been using  using gtc and 30 day listings and like others, I would often have a sale on a newly listed item or a soon to be ending one so I am guessing that a lot of buyers do search using those views. We will lose the newly listed advantage with gtc unless we are constantly ending our listings but the amount of sales for listings ending soon should not change.

 

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Best Solution To The GTC Issue

Some comments on newly listed and ending soonest search “boosts”.

 

I often wondered about the boosts for search when I read about them years ago. I tried to figure out if it was true or not. I used eBay Listing Analytics when they first came out years ago. It had an option to show a 30 day graph of Impressions (the number of times your listing appears to potential buyers in a search) or Clicks (the number of times buyers clicked on your listing in search to view your listing).

 

I was selling mostly used one of a kind items with sometimes an item with quantity more than one. I was using fixed price 30 days (sometimes 10 and 7 day) and manually relisted using Sell Similar to give each listing a fresh start with no previous history.

 

What I noticed over 30 days was that the Impressions graph had more impressions at the start and the end of the 30 days period. This seemed to support the boost theory. But I often wondered if it was just the way a buyer searched.

 

A buyer will run a search and most likely would run it with the default Best Match. Some buyers would then run the same search and change the sort to Newly Listed to see what was new. Other buyers would run the same search and change the sort to Ending Soonest to see what is about to end.

 

Assuming Best Match would show my listing randomly roughly the same amount per day, then the other Search sort methods of Newly Listed and Ending Soonest would find my listing in the first 2-3 days or last 2-3 days and add impressions to the already existing Best Match impressions.

 

What I believe is that by offering the three sort methods, the impressions would always show higher impressions at the beginning and end because of the available sort methods and the way they are used by buyers. Just human behaviour and not an eBay designed boost. 

 

I followed most of my listing (30-40) for 5-6 months and saved the monthly impression graphs to see if there were any patterns for an item. The majority followed this pattern if it resulted in no sale.

 

When an item sold, you sometimes say a bit of activity increase in the days before, Sometimes not. I assume this was buyer doing search and doing it again with different keywords until they decided what to buy. Some would buy on there first search so no much activity,

 

What I found fascinating was an item with quantity more than one and an item sold. Right after a sale, the impressions went up dramatically for the rest of the 30 days. Typically I had daily impressions of 0 to 5 on a day on my items. After a sale the impressions would jump to 5 times that for the 30 day period. I never got 2 sales in a 30 day period but often wondered what that would look like. So having a sale on a listing with quantity definitely pushed the item up in search.

 

Maybe at one time years ago listings got eBay search boosts for Newly Listed and ending soonest. Or maybe it was just the way Buyers searched using the three sort methods to may it appear like there was a boost.

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Best Solution To The GTC Issue

@momcqueen 

 

All those kids of yours should be carrying you around like a queen!images.jpg

 

Be good to yourself.

 

Message 27 of 31
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Best Solution To The GTC Issue

tyler@ebay  

 

An FYI to anyone who has switched their listings already to GTC format. There have been reports on the dot com board as of May 15, 2019 with sold-out listings automagically relisting. This is not supposed to be possible. Discussion attached. Hopefully, this is just an extremely random situation? Would eBay protect a seller in this situation?

 

https://community.ebay.com/t5/Seller-Hub/GTC-Relisted-a-Sold-Out-Item/m-p/29825716#M41708

 

-Lotz

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Best Solution To The GTC Issue

@pocomocomputing wrote:

What I found fascinating was an item with quantity more than one and an item sold. Right after a sale, the impressions went up dramatically for the rest of the 30 days. Typically I had daily impressions of 0 to 5 on a day on my items. After a sale the impressions would jump to 5 times that for the 30 day period. I never got 2 sales in a 30 day period but often wondered what that would look like. So having a sale on a listing with quantity definitely pushed the item up in search.

That correlates with what I have historically seen. My strategy for multiquantity listings is to keep the quantity available somewhat low (to keep the conversion rate % of sales:available higher) then adjust available quantity as quantities sell through. The best match algorithm weights conversion rates presumably quite highly, so it'll likely score your listing based on how many times traffic given to it leads to a sale while also measuring the conversion rate of your inventory level. Looking at it logically, ebay would want a seller that has the right amount of inventory that turns over regularly and converts when they direct a customer to them. Too much inventory and they drag pricing down overall and the seller converts at a low rate.

 

Buyer psychology also dictates if you list a quantity that is too high for your near term demand they will simply defer purchases thinking it will be available later. This is why as an etailer you typically obscure available quantities at some defined point, ie more than 10 available or some other visual indicator rather than a defined number. I typically see the biggest boosts in traffic and sales when I get a new batch of multiquantity listings and those start to cycle through in sales. Very often I get attach of other listings to those sales. When multiquantity listings start to taper off I see a drop in traffic and sales overall, sometimes off a cliff-like. By far, multiquantity listings have provided me with the most consistent lifts in sales and overall traffic.

 

Where possible you should keep a multiquantity listing live while keeping inventory levels appropriate to demand. That is going to increase likelihood of longer term discoverability on search engines while appeasing at least part of the algorithm. GTC is actually a good thing in that respect as you are solving two discoverability problems.

 

OOAK single quantity items are a pain in the rear for marketplace discoverability because there is little you can use to separate the needles in the haystack. At some point too many items share the same keywords used to generate searches or group items into categories. To fix that issue ebay needs to do far more to increase buyer seller interaction, specifically building out more features for buyers to follow a seller, notifying them when they list new inventory, have sales, etc. The homepage for a buyer should literally be a feed that is a summary of their favorite sellers and targeted deals/advertising. The pinterest style follow feed is handy, but that needs to be more tailored to following sellers rather than searches. Ebay needs to market sellers rather than itself, because in the end ebay sells absolutely nothing.

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Best Solution To The GTC Issue

Hi @lotzofuniquegoodies -  there's a lot of factors at play here, if this has happened to you I'd love to get an item number. 

 

In the situations I've reviewed,the item has moved to sold and is unwittingly relisted in bulk by the OP. Or it moved to an 'Out of Stock' status, but that would remain invisible to the buyer until quantity was updated. 

 

Thanks!

Tyler,
eBay
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Best Solution To The GTC Issue

Hello tyler@ebay 

 

This was just something that was reported on dot com recently. Following a dot com discussion to its conclusion can be a full-time job. Mostly concerned of it happening on dot ca and if Canadian sellers were going to get thrown under the bus if it did happen.

 

-Lotz

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