Buyer Remorse?? Buyer fails to claims items 2 times........ requiring signature confirmation

[2010gohabsgo1]

Hello to all !

I have a situation, trusting has had many times amongst our ebay community.

Ebay member from Canada- sold to USA buyer on Oct.28,2018.

Items were delivered on Nov.8 2018 with tracking & signature confirmation, however, no authorized person available at buyers address to sign for items. 

Since then, USPS has rescheduled delivery today, without success.

I believe they will send items back to sender (me).

Since I sent items with tracking & insurance and assumed delivery charges back and forth, does buyer have recourse to claim buyer protection from Ebay for items not received  (even though it was evident that they did not follow through with missed delivery notice from USPS?)

If so, this opens up a loop hole for buyers (buyer remorse) when they know that they must sign in for delivery they might have had second thoughts following through with purchase...

Just don't claim delivery and claim you never received them and get I presume full refund from Ebay's protection plan...

Appreciate your input!!

[reallynicestamps]

Paypal offers longer dispute period 180 days...

Yes -- PP offers 180 days for Dispute from Payment, and if applicable, the buyer pays for return shipping.

EBay offers 30 days from Delivery (or last estimated date for delivery) and if applicable, the seller pays for return shipping.

At this point, I would monitor, but not try to communicate with the buyer lest you give her ideas.

[rose-dee]

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@2010gohabsgo1 wrote:
Reached out already twice to buyer without success (reply), and USPS basically says no authorized recipient available at destination, they did reschedule delivery on Nov. 23, however, no update since then. Moreover, last few tel attempts at USPS, waiting period at customer service USPS line is about 1 hour min..

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A longish vacation, or a serious illness/hospitalization (even -- it has happened -- death) could account for the buyer's being unavailable or the total lack of response to your messages. 

At some point I expect USPS might return the parcel to you as sender (unless you had an option at the time of mailing to provide instructions not to return).   In any case, I think I'd just continue to monitor the situation, and not message the buyer further.   

If you do receive the parcel back through USPS, it won't be for lack of attempting to deliver it, so you can decide then whether to refund the buyer minus all the shipping charges or not.   It's a tricky situation you're in, not knowing what's going on at the buyer's end.  I hope for your sake this item was of a high enough value to justify the shipping expenses.