Cannot Change Item Location (Located In) Information on Listings

[greenmangoes]

This is very frustrating. I've been trying for weeks but still unable to change the "Located In:" information that is showing on my listings.

I called eBay and they walked me through several steps and still no luck.

My "Ship From" location is different than what is showing my listings.

I revised a few listings and changed the location manually, but they still revert to the old location.

eBay tyler@ebay how do I change this please?

Thanks!

[greenmangoes]

I'm getting buyers asking if they can meet to pickup items or telling me how much shipping should cost because of where I'm located.   Ughhhhhh.... I need this changed - please!!

[lotzofuniquegoodies]

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@greenmangoes wrote:

Hi Tyler,

Just checking to see if you've found a solution to this as I'm still unable to change the city in my listings.

Thanks!

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tyler@ebay 

[tyler@ebay]

Thanks for the tag @lotzofuniquegoodies 

Hi @greenmangoes - would you mind giving me the item number of an item that was listed from scratch (no sell similar, no relist from a different item)? All the items I've checked of yours so far have a very long history, which means that tech is going to blame their age. 

If we have a brand new listing that is displaying the same issues the others are experiencing that will help me build a case to have it reviewed as a technical issue. 

Thanks!

(If you don't mind, please at-mention me in your reply so I get the notification! You can do that by typing '@', then my user name: tyler@ebay. You can then click my picture in the drop down and it will send me a notification)

[greenmangoes]

Hi tyler@ebay,

Here is the item number for an item that was listed from scratch (no sell similar, no relist from a different item), etc....  (115255181323)

Thanks!

@tyler@ebay

[greenmangoes]

Hello tyler@ebay,

Just checking to see if there are any updates on this as I haven't heard anything back?

Thanks!

[greenmangoes]

Hi Tyler,

It's been awhile.  Any update on this?

Not sure why a seemingly easy thing would be so difficult to do.  I just want to have the ability to remove the CITY from my listings.

Thanks!

[greenmangoes]

Any update on this?  I'm still getting questions from customers asking me about picking up/shipping because they live close by.

Can the item location be changed or can it not?  Is there someone else that I can contact about this?

Thanks!

[lotzofuniquegoodies]

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@greenmangoes wrote:

Hello tyler@ebay,

Just checking to see if there are any updates on this as I haven't heard anything back?

Thanks!

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Hello @greenmangoes .... Tyler is in the process of leaving ebay. New go to contacts are velvet@ebay  and jasmen@ebay  for time being. 

-Lotz

[greenmangoes]

Ohhhh.  Thank you.

[jasmen@ebay]

Thanks for the tag @lotzofuniquegoodies!

@greenmangoes I'm sorry you're running into this! Right now it says  Ontario, Canada, where are you wanting it to show the location? If you do a bulk edit on all your lisitngs you can change the item location there too, have you tried that? Sorry Tyler is gone so I just want to make sure I get all the details to help out as much as I can! 

[pjcdn2005]

I just checked four or your listings and they all have Ontario, Canada as well.  That isn't what you want?