Hello all -
I think those of us who have been following the boards all know about the discussions and complaints concerning what I call the "cart disconnect" between eBay.ca and other eBay sites. I've had some very illuminating responses from Raphael in follow-up to this week's board hour (which wasn't terribly productive itself). Please see my Post #39 in http://community.ebay.ca/t5/Seller-Central/buyers-saying-item-is-unavailable-when-trying-to-purchase... for my summary of his comments.
Essentially, he finally made it clear that the carts are site-specific, were not intended to be universal across all eBay sites, and that a "universally workable" cart is not realistically feasible due to eBay's decades-old and complex site design. Basically, WYSIWYG.
However, eBay apparently believes the "cart disconnect" is not an issue for the vast majority of Canadian sellers. My view is that the reason for this is because we can't be aware of something we don't see -- how do you measure the number of buyers from other sites (e.g. eBay.com, eBay.UK) who may have tried making a multiple purchase using their own site's cart, failed and given up?
So, given the fact that we're stuck with what we have, I know my multiple orders were working fine before the .ca cart was introduced. Perhaps --- just maybe -- if enough Canadian sellers ask for it, I wonder if the .ca cart could be pulled completely?
It would be very interesting to hear from Canadian sellers on this thread as to:
1) Have you seen a significant downturn in multi-item orders from non-Canadian buyers since about mid-summer of 2014 (in comparison to earlier months or years)?
2) Have any non-Canadian buyers contacted you to tell you they're having trouble getting through the checkout/payment process when attempting to make a multi-item purchase?
3) Do you sell regularly to U.S. buyers?
A "yes" or "no" to each of the above would be enough -- I just thought it would be interesting to gather some numbers. Whether it will do any good or not, well...
Thanks!
