I have been with Ebay since 1998. I am in Canada. Back then there was no Ebay Canada. My Registration address is a post box I have in Blain Wa. I lived near the border and often shipped from the USA. Have not lived there for years. My Country of Residency shows Canadian, my ship from address is Canada. When ebay switched to managed payments I used a RBC USA account I had in the USA.
Now ebay has held my payments until I send in a W9 form and update my idenity. I sent in a wben8 but they dont seem to even know what that is. I have tried to chaneg to my Canada bank account, no dice. I have tried to change my registrations address to Canada, will not allow be, country is greyed out.
I contacted ebay online chat. They seemed to not really know and said to close my account and open new on on ebay canada. I will lose my 6000 - 100% pos FB and my top seller rating. They just said sorry about that but thanks for your loyalty.
Has anyone else ran into this issue. Seems a bit ridiculous thier only solution is to erase 23 years of history and start new?
Mean while items are been sold and they wont pay me. I still have to ship the items I sell.
