eBay

regs43 · ‎03-20-2025

coupons are live on .ca FINALLY!!!!!!!

I just set up a 5% off one for the rest of March to test it out!

brettjet38 · ‎03-26-2025

Buy 3, get 1 free is the one I was going to do for a promotion.

They put coupons live to be tested by the "guinea pigs" before making a big "Announcement".

I think I will wait a wee bit longer before putting a coupon live. Imagine if they start deducting the coupons the way they do shipping labels from Sellers' accounts, weeks after the fact...

I can just see the "reactions on here in advance."...

lotzofuniquegoodies · ‎03-28-2025

@regs43 wrote:
coupons are live on .ca FINALLY!!!!!!!

I just set up a 5% off one for the rest of March to test it out!

Official Canadian Announcement: March 28, 2025

https://community.ebay.ca/t5/Announcements/New-coded-coupons-tool-now-live-for-eBay-Store-subscriber...

ricarmic · ‎03-28-2025

So far my experiment has failed, my stuff is all free shipping so purchasing a number of small item means I can give them a break. I tried buy 8 or more get 20% off but so far no takers. It ends March 30, I'll wait to see what happens on "liberty day" then I'll try to figure out something else - note that 8 isn't really a big number for the small stuff I sell, perhaps more patience is all I need 😀

lotzofuniquegoodies · ‎03-28-2025

@ricarmic wrote:
So far my experiment has failed, my stuff is all free shipping so purchasing a number of small item means I can give them a break. I tried buy 8 or more get 20% off but so far no takers. It ends March 30, I'll wait to see what happens on "liberty day" then I'll try to figure out something else - note that 8 isn't really a big number for the small stuff I sell, perhaps more patience is all I need 😀

@ricarmic

Unsure how many would want to, but the option to send a coupon is available when sending offers. Really depends how much wiggle room a seller has with any given "original" price. Might work for anyone having a "Kinda going out of business sale like Hudson's Bay"!!!

lotzofuniquegoodies · ‎03-28-2025

@regs43 wrote:
coupons are live on .ca FINALLY!!!!!!!

I just set up a 5% off one for the rest of March to test it out!

Just a heads up devon@ebay the offers tab link under Marketing in sellers hub brings you this message. I believe it was responding correctly a few days ago.

https://www.ebay.ca/n/error

Clicking on a sellers Store View Sales tab "can" cause coupon(s) display to be corrupted in Chrome. Refresh works sometimes but not 100 %. I currently should have 2 coupons available. Several refreshes only showed 1.

lotzofuniquegoodies · ‎03-28-2025

devon@ebay

As a side note I received a coupon from another Canadian seller 2 days ago. Clicking on available items brings up 0 Sale Items found. The coupon expiry date is April 13, 2025. Should coupons be responding that way?

In attempting to advise seller received this message.

Looks like something went wrong. Please try again later.

ilikehockeyjerseys · ‎03-28-2025

I should have read this thread before pushing coupons through.

I set up a Buy 3 get 1 free, and a buy 3 get $50 off - neither work. Worse, I used the feature in the coupon to push the offer out to buyers, not expecting that it wouldn't work.

Has anybody had any luck? Does it just take time to activate, or is the feature broken on launch?

lotzofuniquegoodies · ‎03-28-2025

@ilikehockeyjerseys wrote:
I should have read this thread before pushing coupons through.

I set up a Buy 3 get 1 free, and a buy 3 get $50 off - neither work. Worse, I used the feature in the coupon to push the offer out to buyers, not expecting that it wouldn't work.

Has anybody had any luck? Does it just take time to activate, or is the feature broken on launch?

@ilikehockeyjerseys

The coupons seem to be very selective as to when they do or don't work. Appears limited testing was done on ca before implementation.

lotzofuniquegoodies · ‎03-28-2025

@lotzofuniquegoodies wrote:
@ilikehockeyjerseys wrote:
I should have read this thread before pushing coupons through.

I set up a Buy 3 get 1 free, and a buy 3 get $50 off - neither work. Worse, I used the feature in the coupon to push the offer out to buyers, not expecting that it wouldn't work.

Has anybody had any luck? Does it just take time to activate, or is the feature broken on launch?

@ilikehockeyjerseys
The coupons seem to be very selective as to when they do or don't work. Appears limited testing was done on ca before implementation.

For anyone trying to use with free shipping there is this disclaimer at bottom applicable for USA only

Conditional free shipping offers are restricted to US buyers only. International Buyers will have normal shipping charges assessed at checkout. Some sellers choose to exclude the states / regions of Hawaii and Alaska from standard shipping calculations. In these cases, the buyer will need to request a price total from the seller to determine final charges including shipping.

And the coupons can also be available in tape delay mode before they are available. Still unable to message the seller that sent me a coupon offer that expires April 13th and shows no items available. Unsure if they cancelled the coupon or something else is a amok.

flipistics · ‎03-28-2025

@ilikehockeyjerseys wrote:
I should have read this thread before pushing coupons through.

I set up a Buy 3 get 1 free, and a buy 3 get $50 off - neither work. Worse, I used the feature in the coupon to push the offer out to buyers, not expecting that it wouldn't work.

Has anybody had any luck? Does it just take time to activate, or is the feature broken on launch?

I had some luck on the straight coupons (flat 10% off, etc). Several sales off it (who knows if they would have sold anyway though). I believe I set one up for 20% off 3 or more also. It showed as active, but I didn't actually test it.

regs43 · ‎03-29-2025

Had lots of sales on the 5-10% off sales when a person buys right away.

The buy x get x free, doesnt work. Devon liked my post tagging him about it, but thats about it, probly take 5 years to fix and no update that its fixed lol.

ricarmic · ‎03-29-2025

The only thing I can add at this point is that my coupon: buy 8 or more and get 20% off hasn't had any success on either site.

I presume that the .COM would work if anyone tried, even if the .CA one wouldn't.

If I click on "see eligible items" I do have all the items showing up so at least that part is working.

(If anyone goes to check, my sale is only on my "smalls" stuff $15 or under)

ilikehockeyjerseys · ‎03-29-2025

It is very disappointing that the buy x get y coupons don't work. Those are the ones that would be most effective.

Does anybody know if spend x get y works? As in, spend $500, get $100 off?

Blank percentages off aren't a bad thing, but they aren't that much different than the basic sales feature. They might influence a buyer to pull the trigger out of fear of missing out on the "sale" period, but they aren't going to increase sales dramatically. It's the coupons where you can have a buyer who comes to your store for 1 item and influence them to see the added value in buying 2+ items that will be very important.

lotzofuniquegoodies · ‎03-29-2025

@ricarmic wrote:
The only thing I can add at this point is that my coupon: buy 8 or more and get 20% off hasn't had any success on either site.

I presume that the .COM would work if anyone tried, even if the .CA one wouldn't.

If I click on "see eligible items" I do have all the items showing up so at least that part is working.
(If anyone goes to check, my sale is only on my "smalls" stuff $15 or under)

Does make 1 wonder how much actual testing is done before anything is rolled out on eBay Canada?!?!?

ricarmic · ‎03-29-2025

@lotzofuniquegoodies From my systems background (very much out of date now), their applications must by now be a monstrosity to maintain given the time the apps have likely been in use.

The sad fact is that it is probably vastly cheaper for them to test live to some point and bear the cost of faults than spend the horrific amount it would take to thoroughly test before going live (which would also delay the implementation much longer).

I learned a frustrating but useful fact when I went to dig a hole in my yard and I wanted one of the telecommunications giants to tell me where their cable was (ie a locate). The response was immediate that it is far far cheaper for them to just let folks dig away and fix any subsequent cable issues than it is to provide locates. This is good for them, and I guess me because it means they don't have to add it to their overall costs I pay, but it doesn't work so well for me if I cut it and have to wait however long for it to be fixed ..... sounds familiar??

lotzofuniquegoodies · ‎03-29-2025

@ricarmic wrote:
@lotzofuniquegoodies From my systems background (very much out of date now), their applications must by now be a monstrosity to maintain given the time the apps have likely been in use.

The sad fact is that it is probably vastly cheaper for them to test live to some point and bear the cost of faults than spend the horrific amount it would take to thoroughly test before going live (which would also delay the implementation much longer).

I learned a frustrating but useful fact when I went to dig a hole in my yard and I wanted one of the telecommunications giants to tell me where their cable was (ie a locate). The response was immediate that it is far far cheaper for them to just let folks dig away and fix any subsequent cable issues than it is to provide locates. This is good for them, and I guess me because it means they don't have to add it to their overall costs I pay, but it doesn't work so well for me if I cut it and have to wait however long for it to be fixed ..... sounds familiar??

@ricarmic

On this one they should have known if there were any perils going in. Afterall coupons have been available in the USA for a number of years. Maybe why they never were upfront (honest) with any kind of firm date as to when they were actually going to come to Canada.

brettjet38 · ‎03-30-2025

When eBay adds a "New Feature," you only need to come to the real-world eBay community boards Canada and read the reactions on past eBay achievements

i.e., on the Managed Payments comments section...

Let's see where the "Coupons" live leads us.

phc64 · ‎04-07-2025

There still seem to be some bugs in the system. I set up my first 'coupon' yesterday for a $5 discount for every three items purchased. Today I had my first redeemed coupon, but eBay only gave the buyer a $2 discount, so I will have to refund the other $3.

lotzofuniquegoodies · ‎04-07-2025

@phc64 wrote:
There still seem to be some bugs in the system. I set up my first 'coupon' yesterday for a $5 discount for every three items purchased. Today I had my first redeemed coupon, but eBay only gave the buyer a $2 discount, so I will have to refund the other $3.

devon@ebay Can you please pass this and any above issues on to support? From personal experience I created 3 coupons when service went live. Currently only showing 2 and had a screenshot of where 3rd was live. History does not show coupon as ended or cancelled. There are still links involved that are doa.