This stuff happens with their bots.
You might be able to get the violation removed if you contact them or go through the defect removal page on the .com website https://www.ebay.com/sellerhelp/feedback (.ca doesn't have one) - but if they are anything like the false copyright AI violations, they are impossible to remove even if your item is officially licensed/authentic.
I wouldn't list anything with any term that you get dinged for again because it's too much of a liability and second or third strikes can come with suspensions and put your account at risk.
Their AI bots are a huge risk to sellers. I understand why they need to take a really strong approach for their own liability, but especially with media like CDs and DVDs the copyright bots in particular can be a huge risk. You can list/sell tens of thousands of items with no issues, and if over a year you get hit with even one of them it puts your account at risk because you only get so many "warnings". It happens to everybody, you can find threads here about it.
They also have a guilty until proven innocent approach, but there is no clear mechanism to prove you are innocent. Other platforms allow you to do things like submit invoices from an authorized distributor.
