EBay is telling me to ship- but PP shows no payment.

[femmefan1946]

I just got two sales both on dotCOM that are telling me that they are paid and I should ship.

But neither shows any payment in Paypal.

Another glitch?

Or did I just open them too quickly?

This is what the email says:

Congratulations, your item sold and it’s been paid for.

Hi El.......,

It's time to pack up your item and ship it out. Make sure you send it within 1 day, the handling option you selected in your listing.

Print a shipping label

Already Shipped? Upload tracking information >  

I'm not worried about myself, I won't be shipping until I see the readies, but this could affect an innocent newbie-- or a very busy Seller who doesn't use PP as her place to print packing slips or shipping labels.

@happy_pigeon

Most of my buyers pay when they order, but this is not true in other categories.

[femmefan1946]

Payment emails lead to correct PP page but still nothing showing on my PP Summary.

Strange.

[femmefan1946]

Nor on the Payments Received list.

[hlmacdon]

I noticed this earlier today as well. If you check your transactional history via the download functions you'll see the payments applied and balances updating correctly.  Balances look fine as well. Looks like it is just a front end issue.

[momcqueen]

Weird. This could cause real problems for people with same-day shipping commitments. 

[edubb101]

I noticed this problem as well.  When I click on the link in the email from paypal letting me know that I have received funds it shows payment has been completed.  My overall balance also seems to be correct.

What is missing is the transaction detail under the activity or summary screens on the paypal website.

[femmefan1946]

Some have now turned up. And I have been able to print out shipping and payment information.

 One payment is still missing on the list, but I have the transaction details.

So I'm packing.

Still concerned about naive newbies, though.