A buyer with a 1 feedback score (in the USA) won an auction I had listed on ebay.ca. The item went for almost $300 Canadian in auction.
I shipped the item out and once he buyer received it, they asked for a refund. And I gave it to them. I listed the flaws of the item in the description and tested it. But they weren't happy. I said send the item back.
If the item was so bad, (as the buyer claimed) why are they keeping the item and not shipping it back???? BECAUSE IT'S RARE AND WORTH MONEY. I wouldn't be surprised if they are reselling in on Facebook marketplace, right now.
The buyer did not respond to my messages about shipping the item back even while the refund case was open. I highly doubt they are going to accept or listen to my messages now that eBay has refunded their money.
Ebay messaged me after they sided with the buyer (and refunded them) about sending them money to ship the item back. I'm supposed to send this fraud artist money in the hopes of shipping the item back? After they already been refunded? They weren't interested or had no intention of sending the item back when the refund started. They ingored my messages, when I asked did you ship the item back? Are you shipping the item back?
THIS WAS A COMPLETE SCAM!!!! THE BUYER HAS 1 FEEDBACK. HOW MUCH MONEY DOES EBAY MAKE FROM THEM? ZERO.
EBAY MAKES NOTHING FROM THEM. HOW MUCH DOES EBAY MAKE FROM ME & OTHER SELLERS??? EVERY TIME I SELL ITEM OR EBAY HOLDS MY PAYMENTS now, which ebay collects INTEREST ON!!!! EBAY MAKES MONEY FROM ME! They don't make money from a buyer with a 1 feedback score.
I WAS NOT ABLE TO SEND RETURN SHIPPING LABELS BECAUSE THE ITEM WAS PURCHASED ON EBAY.CA, I'M IN CANADA, THE BUYER IS IN THE USA. I explained this to the buyer and ebay and both did NOTHING.
I will never, ever sell another expensive item on eBay EVER AGAIN. In fact I'm considering leaving after being on eBay 16 years just like everyone else is doing. eBay cares nothing about it's sellers, this experience proves it.
Ebay doesn't understand sellers like me make them money. Not some fraud artist buyer with a 1 feedback. She will most likely pull this garbage again to another seller.
Through my messages, the buyer wasn't even interested in sending the item back in the first place. I messaged them afterwards to offered to send funds from PayPal to ship the item back. No response from them. They said "eBay" said I should of sent shipping labels and I told them I wasn't able to. Case closed.
How can I send labels when the item was purchase on eBay.ca and the buyer is in the USA? eBay.ca and eBay.com have different shipping policies.
Ebay customer service is a joke, BTW.
