eBay

dutchman48 · ‎09-08-2017

Any one else get this email and how long does it take for i-ways to run?

Starting in October 2017, Google Chrome—the browser used by almost half of all eBay buyers—will begin displaying the message "Not Secure" in the address bar when users visit standard HTTP pages or HTTPS pages that include non-secure HTTP content.

You have listings that contain non-secure HTTP content, and we encourage you to revise this content in your listings immediately. If you're not sure which of your listings contain HTTP content, you can use the i-ways tool to identify them. We have partnered with i-ways to implement an eBay sign-in that protects your full inventory from being available publicly.

What is eBay doing to help?
We believe that the "Not Secure" message may deter buyers from purchasing and impact your conversion rate. To prevent the "Not Secure" message from appearing, we're changing the desktop buying experience starting this October. Listings that contain or link to HTTP content after that time will have one-click item descriptions—a snippet of the description will be visible, and buyers will have to click to see the full description. The mobile experience will remain unchanged.

If you prefer for the full item description to display in your listings, we recommend that you update your HTTP content before October.

Updating listings with HTTP content
Please reference the HTTP page within Seller Center for detailed guidance on how to update your listings.

ricarmic · ‎09-09-2017

I ran the app.

It actually has a higher count of items than I have it says 3451 but I only have 3446 running.

I have a "fail" for 400 items and they are the ones I expected to fail, at one time I self hosted pictures. These are the remnants of that and they are slowly disappearing as they get sold off. My plan was to leave them as is and let the description be hidden.

Fortunately as I'd hoped my "modern" listings all show as ok.....

cumos55 · ‎09-09-2017

Maybe figured out what to do...

How does Auctiva work?

When a listing is uploaded using Auctiva, there are two positions for photos

(1) Photos within Auctiva's description. These photos are under Auctiva's control., and are always under Auctiva's control. They were linked to Auctiva. in order to supersize photos.... Auctiva has broken that link with its new way of having someone view the photos included in the Description... because of a new eBay links policy

(2) eBay gallery photos..... Auctiva uploaded these to eBay. Auctiva has no control of the gallery photos and cannot revise them.

My situation ......

When my listings were first uploaded to eBay, the Gallery option was not used. There was only one photo showing in the Gallery part controlled by eBay. This was also the situation when more than one photo was included in the Auctiva description.

When links policy was changed by eBay It was decided to add the Gallery option to all of the listings on eBay, in order to improve visibility..

Every listing with more than one photo in the description was removed from eBay and the listing was revised on Auctiva's site. These listings were then uploaded to eBay day-by-day.

All Auctiva listings with one photo were ...not ... revised.

-----------------------------------

The HTTP situation with photos on eBay.

Two situations. when using Auctiva

(1) For those listings that were revised on Auctiva's website, the gallery view was now available for all Auctiva listings with more than one photo. All photos are now present in both the description and the Gallery view on eBay. The gallery view is now like it is for all eBay listings.

When these revised listings were then revised the following occurs when one tries to add a photo to the gallery view.... The address for the first photo shows with an ..... HTTPS.

These listings are now Browser secure

(2) Many listings with one photo, one in the description and one in gallery view were not revised ..

When one tries to revise these one photo Auctiva listings, using the ... Add photos option.... the address for the first photo shows with HTTP....

These Auctiva listings are old listings and are not browser secure

cumos55 · ‎09-09-2017

and more added to the last post

Right now... for me specifically There are many Auctiva listings that have not been revised to add the Gallery View option and when there is more than one photo in the description

AND.. then also all Auctiva listings with only one photo in both Gallery view and the Description .have not been revised.

When all listings were screened to determine which were not browser secure ... all of the Auctiva listings with the one gallery photo were found not to be browser secure .... and with an HTTP photo in the listing

The only way for me to add the HTTPS option to gallery photos is to revise these listings...... That is listings with one or more photo in Auctiva's description.

----------------------------------------------

The next step is to revise all browser non-secure Auctiva listings. ... that includes all Auctiva listings with one Gallery view photo, and one or more photos in the descriptions...

It took me a while to determine why listings with that one Gallery photo and one photo in the description were not secure

The only way to determine why was to try to revise a listing and click on the Add Photo option... and the address of the photo showed with an HTTP.

This is the situation with Auctiva..... My understanding of the Auctiva situation might help those that use options other than Auctiva.

pjcdn2005 · ‎09-09-2017

All of my listings are now all compliant for https. It was easier for me because i only have 60ish listings right now. I'm on my iPad right now but when I'm on my pc later on I'll try to write down what I did step by step.

I don't have content or images on any sites other than eBay or auctiva so that makes mine easier to do as well.

hlmacdon or to anyone who knows... If someone just has a 200 listings or so wouldn't it be easiest to bulk edit all listings at one time whether or not they have http instead of https and use the description find function to find http and replace with https (In one step)? After that they could use the i tool to confirm that everything is compliant. I only edited my listings that weren't compliant but I prob could have done them all at once and it would have fixed just the ones that needed fixing. Does that make sense?

i believe the bulk editor has a maximum number of listings that can be done at once but is someone has more listings they could do them in groups.

pjcdn2005 · ‎09-09-2017

I think that if your pics or other content in your listings are stored on other sites than those sites would have to be https compliant in order for any of this to work once google starts their warnings.

cumos55 · ‎09-09-2017

All of my photos on file on Auctiva's website are HTTPS compliant.

However, my older listings on eBay and with photos in gallery view have HTTP .as a part of the photo's address.

It was my conclusion that Auctiva cannot revise the photos when they are in Gallery view..... The Gallery photos are under the control of eBay

The I-ways tool showed me all of my listings, and then all of the listings that were not compliant....and with HTTPS

And with some action after an examination of listings and some attempts at revision it became obvious I would have to revise all listings with gallery photos from Auctiva.

eBay did state that photos in the description were not a problem. However, gallery photos would have to be revised if they had HTTP.

I am going to be busy,.. busy... busy

dutchman48 · ‎09-09-2017

Yup

I have over 1000 to fix due to Auctiva as well. Glad I am not with them any more.

pjcdn2005 · ‎09-10-2017

You do know that you can use the bulk relister on eBay to fix them?

pjcdn2005 · ‎09-10-2017

If you want to try changing the http to https by using the eBay bulk edit function this is how I did it. I'm using selling manager so sellers hub may be slightly different.
-Check off the listings that you want to fix, click on edit selected.
-in bulk edit click on edit fields -- edit description
-Under select action choose - edit selections in bulk find and replace
-in the find box type - http
-in the replace box type - https
save

pocomocomputing · ‎09-10-2017

@pjcdn2005 wrote:
If you want to try changing the http to https by using the eBay bulk edit function this is how I did it. I'm using selling manager so sellers hub may be slightly different.
-Check off the listings that you want to fix, click on edit selected.
-in bulk edit click on edit fields -- edit description
-Under select action choose - edit selections in bulk find and replace
-in the find box type - http
-in the replace box type - https
save

Using just a find for http is dangerous because if you already have some https in the description, the http in https will also be found and be changed to httpss (double ss which is incorrect). Also if you do the change once and then run it again, you will change what you changed the first time correctly to https to the incorrect httpss (double ss).

Use a more specific search to find and replace like find http: (with the : to make a unique search string) and replace with https: (with the : ) so that the above potential error is not made.

Please note that when doing this that changing a URL in the description from HTTP to HTTPS will only work if the server where the URL is pointing to actually supports both HTTP and HTTPS. While the change from HTTPS in the description will work in complying to eBay new standards, if HTTPS is not supported on the server where the URL is located, the listing will not display the URL because it does not exist. The i-ways tool will show the listings being compliant but the listing will not show the URLs.

Third party tools like Auctiva, inkFrog will have made their photos available as HTTPS since they are compliant to the new eBay standard. But if you host photos on other photos sites that are not specifically stating they will be compliant to eBay, then these sites may not work with a simple change from HTTP to HTTPS. Eventually all sites will have to be compliant with HTPPS because they will show the warning message or not display in Google and any other browsers supporting HTTPS.

PS If you are using a third party listing tool like Auctiva, inkFrog and so on, you should edit your listings on the third party tool site using their bulk editor and not directly in eBay. If you do this change directly in eBay, then the changes are not in your third party tools saved listings. Change in your third party tool only.

Remember when you make the change in the third party tool, it may take time to show in your active listings.So wait a hour or two before checking with the i-ways tool.

Also remember that when making changes to your eBay listings using the eBay bulk editor or a third party tool that eBay has rules that will not allow changes to listings. So it is possible to run the i-ways tool after changing your listings and still have a listing(s) be reported in the tool as not being compliant.

Help page on restrictions on changing listings. Most restrictions are on auctions.

http://pages.ebay.com/help/sell/revising_restrictions.html

rose-dee · ‎09-10-2017

Thank you for this information, 'poco'. I had a sinking feeling this wasn't going to be as simple as a 5-minute fix. Just what I need -- more busy-work...

I should add that I have confidence that Auctiva will catch up with this issue too, and soon ensure that any listings created there will comply. They've been very good about any such changes in the past.

pocomocomputing · ‎09-10-2017

@pocomocomputing wrote:
@pjcdn2005 wrote:
If you want to try changing the http to https by using the eBay bulk edit function this is how I did it. I'm using selling manager so sellers hub may be slightly different.
-Check off the listings that you want to fix, click on edit selected.
-in bulk edit click on edit fields -- edit description
-Under select action choose - edit selections in bulk find and replace
-in the find box type - http
-in the replace box type - https
save

Using just a find for http is dangerous because if you already have some https in the description, the http in https will also be found and be changed to httpss (double ss which is incorrect). Also if you do the change once and then run it again, you will change what you changed the first time correctly to https to the incorrect httpss (double ss).

Use a more specific search to find and replace like find http: (with the : to make a unique search string) and replace with https: (with the : ) so that the above potential error is not made.

Please note that when doing this that changing a URL in the description from HTTP to HTTPS will only work if the server where the URL is pointing to actually supports both HTTP and HTTPS. While the change to HTTPS in the description will work in complying to eBay new standards, if HTTPS is not supported on the server where the URL is located, the listing will not display the URL because it does not exist. The i-ways tool will show the listings being compliant but the listing will not show the URLs.

Third party tools like Auctiva, inkFrog will have made their photos available as HTTPS since they are compliant to the new eBay standard. But if you host photos on other photos sites that are not specifically stating they will be compliant to eBay, then these sites may not work with a simple change from HTTP to HTTPS. Eventually all sites will have to be compliant with HTPPS because they will show the warning message or not display in Google and any other browsers supporting HTTPS.

PS If you are using a third party listing tool like Auctiva, inkFrog and so on, you should edit your listings on the third party tool site using their bulk editor and not directly in eBay. If you do this change directly in eBay, then the changes are not in your third party tools saved listings. Change in your third party tool only.

Remember when you make the change in the third party tool, it may take time to show in your active listings.So wait a hour or two before checking with the i-ways tool.

Also remember that when making changes to your eBay listings using the eBay bulk editor or a third party tool that eBay has rules that will not allow changes to listings. So it is possible to run the i-ways tool after changing your listings and still have a listing(s) be reported in the tool as not being compliant.

Help page on restrictions on changing listings. Most restrictions are on auctions.

http://pages.ebay.com/help/sell/revising_restrictions.html

Minor correction to my post wording.

dutchman48 · ‎09-10-2017

What happens with images uploaded from your own hard drive?

Are Ebay's images on a secure server?

pocomocomputing · ‎09-10-2017

eBay member shipscript is revising her free active content scanner to check for HTTP issues (called SSL issues in her post). Please see this topic for information on this upcoming change.

http://community.ebay.com/t5/Tools-Apps/Has-anyone-tried-the-i-ways-tool-and-been-able-to-use-it/m-p...

For those who need something more interactive, I do hope to have my bulk scanner updated next week to handle the newest mandates. When the revision date at the top of the tool changes to September, it will be ready to report which listings contain Active content, non-eBay links, SSL issues, and missing targets. Right now it only reports Active content and missing targets.

http://www.isdntek.com/ebaytools/ActiveContentScanner.htm

pocomocomputing · ‎09-10-2017

I will also mention that there is a forum on eBay.com call Replacing Active Content with topics on active content and now SSL (HTTP/HTTPS) issues that is basically run by eBay member shipscript.

http://community.ebay.com/t5/Replacing-Active-Content/bd-p/activecontent

The forum is a bit technical to read but eBay member shipscript will help explain things and help check listings if you post and ask. Remember shipscript is just an eBay member like you and me and is not part of eBay staff. shipscript offers her tools and time for free.

pocomocomputing · ‎09-10-2017

@dutchman48 wrote:
What happens with images uploaded from your own hard drive?

Are Ebay's images on a secure server?

From what I understand all of eBay servers are being switched from HTTP to HTTPS before the October deadline. Store pages (the store, not the listings in it) will be later. New store is compliant but old store format is not. Please note that this is the store page, not the eBay listings. (You might want to consider switching to the new store format to possibly avoid issues.)

The above is from what I have been reading on this issue over the past weeks. There are some links to post and eBay pages but I did not keep track of them. I have no active listing not plan to list so I am not checking too much into this.

When you upload your photos to an eBay listing in the gallery, they will be HTTPS compliant and on HTTPS servers at some time. You will not have to do anything. If I look at one of your listings 391883673603 and look at the eBay image URL in the eBay photo gallery, it is still HTTP. I assume it will change in the near future. eBay sellers will not have to do anything for eBay photos in the eBay photo gallery. The issue is with photos in the description.

For most sellers without photos and links in the description there should be nothing to do. For sellers with photos in the description and some links, there will need to be changes or removed.

I will put a disclaimer on my comments because I have not looked too much into this.

I do hope eBay.ca will be in sync with eBay.com changes but recent experiences over the past 2-3 years does not inspire much confidence in eBay.ca nor eBay.com making this a smooth transition.

dutchman48 · ‎09-10-2017

Auctiva is the cause of my 1000+ I have to fix and I don't put images in my descriptions at all. It has to do with all the **** they put into the background for nothing.

cumos55 · ‎09-11-2017

Auctiva listings have something called a ... footer.

On my newer listings.... the images in the footers are https

On older listings... the format of the footers are different and have http.

Once the revision of listings is completed in relation to the address of photos is adjusted from HTTP to HTTPS ......

it appears that I will have to identify listings that are not secure and these listings will have to be revised.... in the footers... converting HTTP to HTTPS....most likely individually

Cannot use bulk edit on eBay because not all listings are Auctiva source.... Many listings are from Turbolister

I had assumed that revising listings in relation to gallery photos would be enough... Evidently this will be correct with listings that have https images in the footers....

Now it is the footers....with http images...

eBay does suggest that added components .... such as the Auctiva footers....can be deleted.... will have to think about this option

Time will tell if my understanding of the HTTP content of my listings is correct....

.....Always in observation and learning mode.....

dutchman48 · ‎09-11-2017

I am just copying the text in standard mode, then in HTML mode select all and delete. Then go back to standard mode and paste the text I copied.

It gets rid of everything and cleans up the description. It will get rid of all images in the description as well, but I never used that..

It will be a lot of work for me as well.

pjcdn2005 · ‎09-11-2017

Using just a find for http is dangerous because if you already have some https in the description, the http in https will also be found and be changed to httpss (double ss which is incorrect). Also if you do the change once and then run it again, you will change what you changed the first time correctly to https to the incorrect httpss (double ss).

Use a more specific search to find and replace like find http: (with the : to make a unique search string) and replace with https: (with the : ) so that the above potential error is not made.

I was following the directions that ebay had posted in the link in the original post. I guess they didn't think of that, thank you for the correction.

PS If you are using a third party listing tool like Auctiva, inkFrog and so on, you should edit your listings on the third party tool site using their bulk editor and not directly in eBay. If you do this change directly in eBay, then the changes are not in your third party tools saved listings. Change in your third party tool only.

Remember when you make the change in the third party tool, it may take time to show in your active listings.So wait a hour or two before checking with the i-ways tool.

I hadn't thought of that either so I did edit my listings on ebay, not auctiva. Is it ok now to edit them on auctiva using find http: and replace https: ?

Also, in the future, if I have a saved listing that is now dormant on auctiva and has images stored on auctiva and in a couple of months I make the listing active again, do you know if I will have to do the find and replace thing again or do you think that at that point auctiva will have changed all images stored there to https?