Came across this by accident. Have always wondered why it wasn't available on dot ca but never could find.
Dot com:
Dot ca:
If you wanted to pass on(offer) the correct discounts for postage you should be able to vs counter rates. (like US sellers can.) That should be entirely at a sellers discretion. Factual shipping vs the buyer going elsewhere when he sees something high. Strangely when you check counter rates for shipping in Canada Expedited is not offered. But buyer sees when you provide it as a service. Huh??
-Lotz
@lotzofuniquegoodies wrote:Came across this by accident. Have always wondered why it wasn't available on dot ca but never could find.
Dot com:
Dot ca:
If you wanted to pass on(offer) the correct discounts for postage you should be able to vs counter rates. (like US sellers can.) That should be entirely at a sellers discretion. Factual shipping vs the buyer going elsewhere when he sees something high. Strangely when you check counter rates for shipping in Canada Expedited is not offered. But buyer sees when you provide it as a service. Huh??
-Lotz
Hello Devon,
Note: Additional info in balance of posts in the attached discussion.
Could you please address the discrepancy noted here. eBay ca settings clearly show USPS as an option based on counter rates with Canadapost. USPS is not an option for Canadian sellers. You are given the option to apply a discount but you would have use 1 discount. Problem being the discount varies per service available. With seller settings on dot com a seller can use the counter rate, the discounted rate OR apply a discount. From a Canadian sellers perspective to offer fair shipping to a buyer we need to be able to show ACCURATE shipping. If a buyer sees something higher than that they just go elsewhere.
In followup to @ericsells75 question in the monthly discussion the Small Business Account he referred to is something a Canadian applies for with Canadapost to get the same level 1 discount eBay labels offers. The difference being is as a seller buys postage they can build up to the next level discount. Something that can't be done with eBay Labels. Linking a SSB (Solutions for Small Business account) with PayPal or Shippo is not a problem. Billing is transparent with a choice of payment options and is invoiced accordingly (seamlessly.) If a seller is using 2 services for creating postage when you include eBay Labels will take longer to get the level 2 discount etc.
-Lotzofuniquegoodies
@lotzofuniquegoodies wrote:
@lotzofuniquegoodies wrote:
Came across this by accident. Have always wondered why it wasn't available on dot ca but never could find.
Dot com:
Dot ca:
If you wanted to pass on(offer) the correct discounts for postage you should be able to vs counter rates. (like US sellers can.) That should be entirely at a sellers discretion. Factual shipping vs the buyer going elsewhere when he sees something high. Strangely when you check counter rates for shipping in Canada Expedited is not offered. But buyer sees when you provide it as a service. Huh??
-Lotz
Hello Devon,
Note: Additional info in balance of posts in the attached discussion.
Could you please address the discrepancy noted here. eBay ca settings clearly show USPS as an option based on counter rates with Canadapost. USPS is not an option for Canadian sellers. You are given the option to apply a discount but you would have use 1 discount. Problem being the discount varies per service available. With seller settings on dot com a seller can use the counter rate, the discounted rate OR apply a discount. From a Canadian sellers perspective to offer fair shipping to a buyer we need to be able to show ACCURATE shipping. If a buyer sees something higher than that they just go elsewhere.
In followup to @ericsells75 question in the monthly discussion the Small Business Account he referred to is something a Canadian applies for with Canadapost to get the same level 1 discount eBay labels offers. The difference being is as a seller buys postage they can build up to the next level discount. Something that can't be done with eBay Labels. Linking a SSB (Solutions for Small Business account) with PayPal or Shippo is not a problem. Billing is transparent with a choice of payment options and is invoiced accordingly (seamlessly.) If a seller is using 2 services for creating postage when you include eBay Labels will take longer to get the level 2 discount etc.
-Lotzofuniquegoodies
Hi @lotzofuniquegoodies! Let me reach out to the Shipping Team for Canada to get some clarity on the shipping options being shown. And thank you for the details from the question asked in the monthly chat. I will get that over to the shipping team as well to get an answer as well.
@lotzofuniquegoodies wrote:
@lotzofuniquegoodies wrote:
Came across this by accident. Have always wondered why it wasn't available on dot ca but never could find.
Dot com:
Dot ca:
If you wanted to pass on(offer) the correct discounts for postage you should be able to vs counter rates. (like US sellers can.) That should be entirely at a sellers discretion. Factual shipping vs the buyer going elsewhere when he sees something high. Strangely when you check counter rates for shipping in Canada Expedited is not offered. But buyer sees when you provide it as a service. Huh??
-Lotz
Hello Devon,
Note: Additional info in balance of posts in the attached discussion.
Could you please address the discrepancy noted here. eBay ca settings clearly show USPS as an option based on counter rates with Canadapost. USPS is not an option for Canadian sellers. You are given the option to apply a discount but you would have use 1 discount. Problem being the discount varies per service available. With seller settings on dot com a seller can use the counter rate, the discounted rate OR apply a discount. From a Canadian sellers perspective to offer fair shipping to a buyer we need to be able to show ACCURATE shipping. If a buyer sees something higher than that they just go elsewhere.
In followup to @ericsells75 question in the monthly discussion the Small Business Account he referred to is something a Canadian applies for with Canadapost to get the same level 1 discount eBay labels offers. The difference being is as a seller buys postage they can build up to the next level discount. Something that can't be done with eBay Labels. Linking a SSB (Solutions for Small Business account) with PayPal or Shippo is not a problem. Billing is transparent with a choice of payment options and is invoiced accordingly (seamlessly.) If a seller is using 2 services for creating postage when you include eBay Labels will take longer to get the level 2 discount etc.
-Lotzofuniquegoodies
Hi @lotzofuniquegoodies @ericsells75 ! I was able to get a response from our Shipping Team and here is what they said:
"The first ask is legitimate and we plan to add the missing feature to the Shipping Preferences page on eBay.ca as well. Context on why this feature hasn’t been available on .CA is that eBay Labels is still a relatively new product for Canada as it launched last year. Prior to that, this feature didn’t apply to Canada. Now that we have two carriers on the platform we’ll make sure sellers will be able to use the discounted rates on eBay.
As for the 2nd question about sellers adding their own CPC Small Business account numbers on eBay,
that eBay Labels is designed to provide a seamless and frictionless label printing experience for sellers without having to create or maintaining any additional accounts. For high volume sellers who already have their own CPC accounts and would like to use it, they can go to Shippo, which is eBay Canada’s official third-party label platform. It has a lot of the great features of eBay Labels including prefilling buyer information and adding tracking numbers to their eBay orders. To create a new account on Shippo use this link: https://goshippo.com/welcome/ebay_canada."
devon@ebay wrote:
@lotzofuniquegoodies wrote:
@lotzofuniquegoodies wrote:Came across this by accident. Have always wondered why it wasn't available on dot ca but never could find.
Dot com:
Dot ca:
If you wanted to pass on(offer) the correct discounts for postage you should be able to vs counter rates. (like US sellers can.) That should be entirely at a sellers discretion. Factual shipping vs the buyer going elsewhere when he sees something high. Strangely when you check counter rates for shipping in Canada Expedited is not offered. But buyer sees when you provide it as a service. Huh??
-Lotz
Hello Devon,
Note: Additional info in balance of posts in the attached discussion.
Could you please address the discrepancy noted here. eBay ca settings clearly show USPS as an option based on counter rates with Canadapost. USPS is not an option for Canadian sellers. You are given the option to apply a discount but you would have use 1 discount. Problem being the discount varies per service available. With seller settings on dot com a seller can use the counter rate, the discounted rate OR apply a discount. From a Canadian sellers perspective to offer fair shipping to a buyer we need to be able to show ACCURATE shipping. If a buyer sees something higher than that they just go elsewhere.
In followup to @ericsells75 question in the monthly discussion the Small Business Account he referred to is something a Canadian applies for with Canadapost to get the same level 1 discount eBay labels offers. The difference being is as a seller buys postage they can build up to the next level discount. Something that can't be done with eBay Labels. Linking a SSB (Solutions for Small Business account) with PayPal or Shippo is not a problem. Billing is transparent with a choice of payment options and is invoiced accordingly (seamlessly.) If a seller is using 2 services for creating postage when you include eBay Labels will take longer to get the level 2 discount etc.
-Lotzofuniquegoodies
Hi @lotzofuniquegoodies @ericsells75 ! I was able to get a response from our Shipping Team and here is what they said:
"The first ask is legitimate and we plan to add the missing feature to the Shipping Preferences page on eBay.ca as well. Context on why this feature hasn’t been available on .CA is that eBay Labels is still a relatively new product for Canada as it launched last year. Prior to that, this feature didn’t apply to Canada. Now that we have two carriers on the platform we’ll make sure sellers will be able to use the discounted rates on eBay.
As for the 2nd question about sellers adding their own CPC Small Business account numbers on eBay,that eBay Labels is designed to provide a seamless and frictionless label printing experience for sellers without having to create or maintaining any additional accounts. For high volume sellers who already have their own CPC accounts and would like to use it, they can go to Shippo, which is eBay Canada’s official third-party label platform. It has a lot of the great features of eBay Labels including prefilling buyer information and adding tracking numbers to their eBay orders. To create a new account on Shippo use this link: https://goshippo.com/welcome/ebay_canada."
Hello,
At the time that eBay Labels was released the majority of current sellers ALREADY had a Solutions for Small Business Account. They were using in conjunction with either Shippo/CP and/or possibly PayPal Postage. The only advantages/differences with using eBay Labels vs the others were no accumulation of charges to build to next level and billing(Funds being removed from Payouts). (From many reports I have heard that is not always completed in a real time basis and comes without a physical billing trail.)
From a sellers perspective if a large quantity of sellers were/are using eBay labels because of volume there should be access to a greater discount. Not the same level EVERYONE gets for applying to an account for their own small business.
As a second issue sellers need access to a shipping calculator (for Fedex) so buyers can see accurate shipping amounts vs the seller guessing(Too many variables because premium services are based on distance with changing fuel surcharges/applicable tax). With the services provided with CP for a seller to offer discounts they can only use 1 discount. Each service has different discounts attached.
The standing explanation was the calculator amount shown to a buyer was counter rate. Only difference is the calculator includes the Expedited option (Canada) which is only (technically) available with a SSB accouunt. So that would be a conflict to counter rates explanation.
-Lotzofuniquegoodies.
