eBay

tyler@ebay · ‎07-14-2021

Tagging @bunbar who mentioned it in the chat this week:

I've gotten a tech ticket opened for this, but they need more examples and information. If you are running into this issue please reply to this thread with the following:

Seller ID (if different from your posting id):
Buyer ID:
Item #:
Screenshot of the error:

I will get your examples added to the ticket and hopefully we'll see this resolved quickly!

Thanks!

Tyler,

marnotom! · ‎07-14-2021

tyler@ebay

Keep in mind that Media Mail is only an option on the .com site as Canada Post doesn't offer it.

bunbar · ‎07-14-2021

Here is a picture of what I am seeing. Hope you can help

bunbar · ‎07-14-2021

I forgot to add the ID of the item 312543051121

Id of Buyer dsf217

Also, Although I live in Canada, I ship from NY so that's not why the Media is grayed out

tyler@ebay · ‎07-14-2021

Thanks @bunbar! I'll get this added to the ticket. 😄

Tyler,

pjcdn2005 · ‎07-14-2021

@bunbar

Your listings is in the main category of Music and from what I've read, the only items that will show media on the shipping label page are listings in the books category even though there are other 'book' subcategories in other categories. There have been other complaints about this on the .com boards so I don't know if ebay will ever change it. Your best bet might be to get a free ebay account on stamps.com or an account on pirateship and print media mail labels there.

pjcdn2005 · ‎07-14-2021

tyler@ebay

According to a post on the .com board, ebay just stopped allowing sheet music, car manuals and player piano rolls to use media mail. But apparently all of those items are allowed by USPS to be sent media mail so its odd that ebay is blocking it.

bunbar · ‎07-15-2021

Every change ebay has made since they started managed payments has made no sense. but this one is the worst. If I charge $4 .00 to ship a book and it costs $7.00 to ship it, I might as well sel it for free.