Seller Central

If Fedex better than Canada Post at crossing the border?

So we all know about the Chicago issue... I was wondering if anyone has had any luck using Fedex for cross border shipments? I have always used Canada Post, as it is usually the cheapest option for my light shipments, but it is costing me too much mo...

Ebay Duplicate Tracking Number???

Ebay won't let me enter a ChitChats tracking number - I get an error message saying it's a duplicate. This is not a duplicate Canada Post Tracking number issue - this is an Ebay issue stating a ChitChats tracking number is a duplicate. I didn't think...

Ebay Withholding Funds

A buyer opened a request indicating that he did not receive his order. I contacted him and he agreed he had received it in May. He advised me he had requested Ebay to cancel the request. The request was to be resolved by July 7. It was resolved well ...

20% in fees now? (managed payments?

i had a recent sale and was charged exactly 20% in fees. where....how...why? please explain? thank you. almost $58 sale, only net $46. almost $12.00 in fees?

Resolved! I'm confused, help me out, shipping labels.......

So for the first time in probably 15 years or more I used eBay to print a shipping label (Domestic CP Expedited) yesterday. Taking advantage of the discount eBay is offering until September. The process for creating the label was simple enough, print...

What will happen?

I sold a pair of Nike shoes that haven't been shipped to me yet from the Nike website. I managed to sell them on eBay for the asking price. The only issue is that it says I have to ship within 3 business days despite the fact that I mention in the li...

Resolved! Sales

Hi all. Iv recently added a listing from Australia to Canada. Australia performs well for me but Canada hasn’t yielded a sale at all.It’s promoted and is by far the cheapest. Views are so little, any thoughts or advice would be sincerely appreciatedR...

Issue with combined shipping

Hi there, i'm new to selling so i'm trying to figure out things. I have trading cards listings i wanna do, it would offering 5x cards for 3.25$ with non-standard lettermail at 1.94$, on every of those listings i have multiple quantities ( it's like l...

BIG DELAYS AT ISC CHICAGO...PACKAGES TO US SIGNIF DELAYS....PROBLEM GETTING WORSE

From my experience the last few months, packages to the US, all of which go through ISC Chicago, were moving fine. 2-3 days processing time and then onto their destination. But almost a month ago i noticed it was taking over a week. My most recent pa...

No Option For Additional Insurance on Combined Australian Shipment... C'mon Ebay!

Dear Ebay Labels, I just don't know what to say. Here's what you said in photo #1. Here's what you do in photo #2. How much time do we have to waste troubleshooting or looking for work-arounds! Combined shipment probably didn't trigger your system to...

Is there a way to extend Best Offer window?

I think Best Offer window used to be 48 hours, right? I received an offer on one of my listings but since I didn't check my e-mail yesterday, when I had a chance to look at it today it has already expired... and apparently the window for me to accept...

Shipping to US over 800 USD (and shipping through US to overseas over 800 USD) - what I need?

I have a replacement part of a commercial machine on sale and I have a potential buyer in Europe interested and asking about shipping. The value is in excess of 800 USD. However, I realized I will have potentially a similar issue when shipping to the...

Resolved! Seller Hub - Orders ... How to change startup View

Every time I open Seller Hub / Orders it takes me to "Awaiting shipment". How do I change it? I prefer it always opens the All Orders View. See picture. I can bookmark the All Orders view of course, but still want to be able to click through directly...

Us dollar account in a Canadian bank

When eBay started sending money direct (without payPal) I submitted my US dollar account which is in a Candian bank namely Bank of Montreal (BMO) . It was rejected and I had to give my Candian dollar chequing account number to receive my money from e...

As a Canadian seller, can i ship DVD’s to USA?

Just got off chat with an Ebay employee, and to my dismay, apparently you can’t sell DVD’s to US?This is huge because they would be the “big fish” market that i was planning to appeal to. Why is this the case?Can i not sell VHS and CD’s also?Any repl...

"Relist continuously" & incorrect "Not relisted" data

Hello all! So I've reached out to eBay twice about this - most recently today where I spent over an hour with the online chat representative. I'm curious whether anyone else seems to have this issue, as it seems like I am the only one based upon the ...

Appeals

Hello On April 28th I sent a sportscard worth $275.00 (shipping included) to a buyer in the U.S. At that time there were huge delays with anything going stateside as it went MIA in Chicago. The buyer claimed no delivery and was granted the refund. I ...

"Contact Buyer"/messages problem

Is anyone else having this problem? I tried clicking from the email, from the listing's page and from the Seller Hub and it keeps taking me back to the Messages Inbox.

I offered economy shipping but the buyer chose expedited

Hi there. This eBay shipping is a bit of a two-edged sword, either that or I am doing something wrong. I offered economy shipping for my parcel, the customer chose expedited, I'm not sure if that's something eBay offered them? I am trying to purchase...

Where buy return shipping labels - US buyer sending back to Canada

I don't get many returns but I had a buyer last year who didn't want to buy the shipping himself and expected me to give him the shipping label. I ended up refunding him in full instead of the return. In case like this, where do I buy labels most cos...

CONTACT BUYER NOT WORKING?

when i go to sold listings/items and drop down menu in selling manager/hub, to hit contact buyer, usually a box is given to type your message. Now it just takes me back to inbox messages.

Ebay fees on $5 and under listings not worth it

What a joke sold a item with shipping $8.95 recieved $7.47 back over 16.5% never sell items less than $10 again

Actual cost to sell from Canada to the U.S. is now 16.26% on sales under $7500.00

A $200 sale with $20 shipping generates these fees:Final value fee: $27.61 `12.55%International fee: $0.88 0.4%Final value fee: $0.30VAT: $3.74Total fees: $32.53 or 16.26%.

Did ebay remove option to print address labels for multiple orders?

As of Today, I am no longer able to print address labels for multiple orders at once (my address and the buyers address).I sell cards so i usually just ship via plain white envelope + stamps. I just need the address labels.Under orders; I was able to...

Checking on Store FVF Fees chart

@femmefan1946 posted up the link to store selling fees in another thread - https://www.ebay.ca/help/selling/fees-credits-invoices/store-selling-fees?id=4122#section6 I have been poking around giving a store some consideration. I would appreciate inpu...

Has anyone received their supply coupon, for July yet..

Haven't got mine yet, thought they showed up on the first or second of the month??

Searching for Stores, Sellers with Advanced Search

Anyone else seeing similar when they attempt a search for a seller or store in advanced search(ca & com)? https://srukde.vip.ebay.com/sch/ebayadvsearch?_sofindtype=0&_byseller=1#bysellerhttps://srukde.vip.ebay.com/sch/ebayadvsearch?_sofindtype=7https...

Dealing with DAMAGED large and heavy items during shipping

During our two week eBay restriction we took a hard look at the items that were received damaged (at the customer end) and our methods of packaging and shipping. As consumers ourselves we know what it's like to expect something new but not recieve it...

Ebay won't let me refund, it keeps giving an error (managed payments)

Buyer is asking for a refund as they're saying a region free disc doesn't work for them, which doesn't make sense, but it is what it is. I went to refund the buyer and it gives me an error message saying it can't do it. The refund is only for $16.35....

Manage orders awaiting shipment

Up to about a week ago I / we could highlite any number of orders from the "awaiting shipping" page, and then the drop down choice in the "shipping" column included a "print shipping labels & invoices - for your own records". That option is now only ...