eBay

sin-n-dex · ‎02-06-2025

So I got a message from Stallion today thanking me for the invoice I sent for the one item that was shipped Monday (where I couldn't put an HTS code, or country of origin). It's an invoice from eBay with the buyer's information and the item is a "Canada Ontario Red Lake token" (with the location in the title, and a photo of the item, which says "Red Lake Ontario" on it.)

Stallion tells me that an invoice needs to have the country of origin (I'm sure they are cutting and pasting and not listening, the country of origin is PRINTED on the token!)

They told me all shipments this week are going to be processed by formal entry and subject to tariffs. Another posted mentioned a problem with a truckload of parcels, could this be why I'm paying tariffs on non-China stuff? Because someone lied and tried to sneak a China package across?

Had I known there would be problems and simply filling out Stallion's web form which asks for country of origin and value wouldn't be good enough, I'd have held off on one shipment that had $234 in Canadian tokens. (At least until it was sorted out what was needed for shipments to clear customs this week).

Stallion uses cut and paste answers, so I'm not convinced the person who answered me is actually listening when I tell them I sell collectible goods that have the country of origin on them because of what it is. I have a contact at Stallion I'm following up with, they told me yesterday my invoice for the Red Lake token was fine, but I'm getting conflicting information from their customer service.

Thankfully it's not many parcels that are stuck this week, I'm going to reach out to customers. I realize that I don't have to do this, but if yesterday's stuff hasn't cleared customs I'm going to email people tomorrow night. For stuff sold yesterday and today, I'm letting people know the situation and hopefully no one gets angry that their item originates in Canada. eBay's rules for shipping is to put where it ships from, I realize Stallion takes my item from Canada, but the USPS origin is in Niagara Falls and customer service said I'm compliant for correct location in my listings.

C.

lotzofuniquegoodies · ‎02-06-2025

@sin-n-dex wrote:
So I got a message from Stallion today thanking me for the invoice I sent for the one item that was shipped Monday (where I couldn't put an HTS code, or country of origin). It's an invoice from eBay with the buyer's information and the item is a "Canada Ontario Red Lake token" (with the location in the title, and a photo of the item, which says "Red Lake Ontario" on it.)

Stallion tells me that an invoice needs to have the country of origin (I'm sure they are cutting and pasting and not listening, the country of origin is PRINTED on the token!)

They told me all shipments this week are going to be processed by formal entry and subject to tariffs. Another posted mentioned a problem with a truckload of parcels, could this be why I'm paying tariffs on non-China stuff? Because someone lied and tried to sneak a China package across?

Had I known there would be problems and simply filling out Stallion's web form which asks for country of origin and value wouldn't be good enough, I'd have held off on one shipment that had $234 in Canadian tokens. (At least until it was sorted out what was needed for shipments to clear customs this week).

Stallion uses cut and paste answers, so I'm not convinced the person who answered me is actually listening when I tell them I sell collectible goods that have the country of origin on them because of what it is. I have a contact at Stallion I'm following up with, they told me yesterday my invoice for the Red Lake token was fine, but I'm getting conflicting information from their customer service.

Thankfully it's not many parcels that are stuck this week, I'm going to reach out to customers. I realize that I don't have to do this, but if yesterday's stuff hasn't cleared customs I'm going to email people tomorrow night. For stuff sold yesterday and today, I'm letting people know the situation and hopefully no one gets angry that their item originates in Canada. eBay's rules for shipping is to put where it ships from, I realize Stallion takes my item from Canada, but the USPS origin is in Niagara Falls and customer service said I'm compliant for correct location in my listings.

C.

A different perspective from DYK.

@intimewithmusic

@leagueoftheirown

@sin-n-dex

Re: It would be nice for us to know eBay Canada is there for it's sellers.

From DYK's FB page:

DYK Post

Update on 2025-02-06 10:33AM EST: First truck of the day from Ontario to the NY border crossing was cleared and all packages dropped off to USPS/UPS/FedEx already; Second truck from Alberta to the MT border crossing is on route with about 2 days of shipments although broker still has not cleared the load. To avoid delay, driver will wait at the border crossing and will cross as soon as we are instructed to cross. Third Truck from BC to WA border crossing is scheduled to cross at about 3 pm PST and we do not anticipate any delay. Thank you everyone for your patience and understanding. We could not possibly answer every single inquiry and this will serve as our update for now. Thank you!

DYK Post

R...T... Our truck was only denied once on the first day via the MT port of entry. My understanding was that it had taken us 3 x 24/7 days to sort out and ensure that we can comply with the new regulations for this port of entry.

DYK Post

Update on Feb 6 3:05pm MST: our truck arrived 2 hours ago at the MT port of entry and was given ok to enter just 5 minutes ago with Made in China items. Customs clearance is now in process. Finger crosses!

Tariffs on China: two of our trucks were turned back from the two border crossings in NY and MT this morning as items made in China or Hong Kong cannot cross under Section 321. We have stopped accepting all items made in China and Hong Kong effective immediately. Crossing of packages will be delayed 1 day as we have to sort and pull these packages out of our truck before shipping again. This trade war is starting to affect everyone. Thank you for your understanding.

DYK Post

Plan B is on. We can ship made in China items now via a formal entry. Customs brokerage will be shared among everyone. For what we have now, there is an additional $3.00 CAD per package brokerage and the tax will follow after broker has calculated it. At least, we can ship them. Please contact our office when you drop off packages that are made in China or Hong Kong. Please separate these items and let our staff know when you drop them off.

There were multiple other related posts. Just included a variety to give anyone a general idea. This is an awesome example of what it is all about to keep customers in the loop. When I PHONED the other day (Toronto HQ. I am in Calgary.), they were extremely friendly, helpful and professional. I know phone help without AI. Weird huh!!! I have never used them. At the moment considering it even with the fact they are not very convenient for me. 👍DYK 👍

dinomitesales · ‎02-06-2025

@sin-n-dex wrote:
So I got a message from Stallion today thanking me for the invoice I sent for the one item that was shipped Monday (where I couldn't put an HTS code, or country of origin). It's an invoice from eBay with the buyer's information and the item is a "Canada Ontario Red Lake token" (with the location in the title, and a photo of the item, which says "Red Lake Ontario" on it.)

Stallion tells me that an invoice needs to have the country of origin (I'm sure they are cutting and pasting and not listening, the country of origin is PRINTED on the token!)

It's definitely a complicated situation. I can see Stallion's point of view though. Just because the coin says Canada/Ontario on it doesn't mean it was manufactured in Canada - I would hazard a guess that the majority of such 'tokens' are actually manufactured in China.

Even official currency could be problematic; for example, the Canadian mint makes coins for a bunch of countries including New Zealand, Norway, Thailand, Jamaica, etc. How many people with a New Zealand coin minted in Canada are putting "Canada" as the country of origin lol (I suspect no one).

intimewithmusic · ‎02-06-2025

Nice. any news on the "Duh... Mini Me"?

@lotzofuniquegoodies

sin-n-dex · ‎02-06-2025

@dinomitesales wrote:
@sin-n-dex wrote:
So I got a message from Stallion today thanking me for the invoice I sent for the one item that was shipped Monday (where I couldn't put an HTS code, or country of origin). It's an invoice from eBay with the buyer's information and the item is a "Canada Ontario Red Lake token" (with the location in the title, and a photo of the item, which says "Red Lake Ontario" on it.)

Stallion tells me that an invoice needs to have the country of origin (I'm sure they are cutting and pasting and not listening, the country of origin is PRINTED on the token!)
It's definitely a complicated situation. I can see Stallion's point of view though. Just because the coin says Canada/Ontario on it doesn't mean it was manufactured in Canada - I would hazard a guess that the majority of such 'tokens' are actually manufactured in China.

Even official currency could be problematic; for example, the Canadian mint makes coins for a bunch of countries including New Zealand, Norway, Thailand, Jamaica, etc. How many people with a New Zealand coin minted in Canada are putting "Canada" as the country of origin lol (I suspect no one).

Stallion said they'd take what my supplier says is the country of origin. The Canadian tokens were produced by the Royal Canadian Mint.

I've got a list 12,000 items long, my supplier said to provide them with the list, they'll review it (to confirm it's their stuff) and sign off. Stallion is aware that I didn't collect invoices as I bought stuff because of how I obtained my inventory and I'm being provided with a list of items and when they were provided (we're going by the date it was listed on ebay, that's close to when I received it).

C.