Missing Gallery Pictures -- Any Progress?

[jt-libra]

Hi everyone,

I'm still having problems with gallery pictures not showing up.  I haven't been on the Boards for a few weeks and I was wondering if there's been any progress in rectifying this?  It's been pretty bad the last few days.

Thanks.

[pocomocomputing]

No progress from what I have read on eBay.com forums which I read every day or two. More new complaints, more repeat complaints from sellers like you who have been waiting a few weeks for it to be fixed.

The workarounds that I and others posted work sometimes to fix a listing but as someone posted in the eBay.com forums, you fix 2-3-4 and 5-6-7 new ones pop up. A losing battle to try and fix on your own.

Perhaps tomorrow on the Wednesday weakly sessions with eBay.ca staff, the issue can be mentioned again. (Weakly is not a typo, an intended sarcastic play on words I picked up in the USA forums.)

Sorry for the discouraging news.

[jt-libra]

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@pocomocomputing wrote:

No progress from what I have read on eBay.com forums which I read every day or two. More new complaints, more repeat complaints from sellers like you who have been waiting a few weeks for it to be fixed.

The workarounds that I and others posted work sometimes to fix a listing but as someone posted in the eBay.com forums, you fix 2-3-4 and 5-6-7 new ones pop up. A losing battle to try and fix on your own.

Perhaps tomorrow on the Wednesday weakly sessions with eBay.ca staff, the issue can be mentioned again. (Weakly is not a typo, an intended sarcastic play on words I picked up in the USA forums.)

Sorry for the discouraging news.

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I appreciate you raising this at the weekly session this morning.  I'm dealing with a death in the family and have had little time to check the Boards.  Thanks.

[triber]

I am still having problems also. I relisted several items yesterday, and the gallery picture was missing from all of them. It takes time to find the picture again and have to keep revising these listings.

[cumos55]

Two active listings have been found with gallery photos not showing in a search.

In order to get the photo active..

I have done the following.

(1) Open the listing.

(2) Click on the photo to get the zoom image.

(3) Right click the photo and save the zoom image.to your computer

(4) close the zoom image

(5) Go to revise listing option for the listing in the upper left corner of the listing,..... and open to revise the listing.

(6) Upload the saved photo to the listing.

(7) Delete the"old" photo and replace the old photo with the "newly uploaded" photo.

(8) Close the revised listing.

(9) Go back and view the listing as an active listing.....  and the gallery photo should show

If the zoom listing does not show... then one can most likely save the photo directly from the listing... 

Using this option means  that the photo in the listing can be saved  and then be added back to the listing and replace that old photo with the newly uploaded photo....

No need to go search for the original photo added to the listing