01-29-2018 09:49 AM
I have listed about a dozen items in the last week, and have not received one confirmation email for them. I have checked my preferences and can't see a problem there. Has eBay stopped sending them, or is it just me?
01-29-2018 10:52 AM
I had an confirmation email last night, listing via sell similar on eBay.CA
01-29-2018 11:03 AM
Mine are still coming through. Is it specific to ebay.com or ebay.ca, maybe? Could your settings have changed on one or the other? All my listings are created and managed via ebay.ca.
01-29-2018 11:07 AM
momcqueen: Always on .com. I checked my preferences and they seem okay, I guess I have to call eBay.
01-29-2018 11:10 AM
Maybe it's some Seller Hub glitch, do you know if other users on the dotcom side are experiencing this too? Calling is such a time bandit.
01-29-2018 02:25 PM - edited 01-29-2018 02:27 PM
Just incase, you've checked your "spam" etc folders to make sure your email isn't flagging them right? (or your ISP - if a site is blocked, normally it is for 24 hours then it automagically unblocks)
01-29-2018 03:00 PM
A number of sellers on the US boards are complaining about the same thing so it could be a glitch particular to listings on .com.
01-29-2018 03:41 PM - edited 01-29-2018 03:42 PM
I can confirm I am also not receiving email confirmations for new listings on .COM , just listed 7 and no emails.
I have to admit that I never noticed they weren't coming, because I normally don't care about them.
I checked back in time, because I list some new items every day, and I haven't received confirmations since January 24th. I can't check prior to that because I cleaned up my deleted emails before the 24th.
I have had the odd one show up very late, up to a couple weeks later, but never all of them.
01-29-2018 03:48 PM
Thanks ricarmic, I finally bit the bullet and phoned eBay. They had no idea why they were not arriving, didn't say that they had received other complaints. I was told they would send it to the tech. department, and it would take 24 to 48 hours. I always think I am the only one having these odd problems, like you, I often have had late ones, but this is now about 15 over the last week.
01-29-2018 03:50 PM
Yes, I checked my span folder, nothing from eBay there. I also have an alternate email account as a back-up, not in there either.
01-29-2018 05:55 PM
Well, I’ve only been selling for 12 years and never even realized that I could be receiving confirmation emails. I haven’t missed them so I guess I don’t really need them! LOL!
01-29-2018 06:59 PM
I've always had them come, it help me to keep record of listings that are active and fees spent. On one or two occasions over the years I might have had a single one go missing for reasons unknown but it's never been a long-term or ongoing problem. Gremlins.
01-30-2018 06:26 AM - edited 01-30-2018 06:27 AM
Starting last night, I am no longer getting the unsold messages either.
("Relisting ITEM DESCRIPTION, n... is easy as ➊➋➌")
They are a bit more important to me, I can live without them but I suspect there is a glitch at work....
01-30-2018 06:53 PM
i just had 11 auctions end, and no emails for them, i am on ebay.ca and the emails usually come seconds after the auctions end..
01-30-2018 07:26 PM
I got an email from eBay in answer to my complaint and they told me to check my junk mail folder and my filter settings. No problems with either, still not emails confirming listings coming through.
01-31-2018 07:35 PM
Now it has spread to me. At first, I thought it was my imagination but, no, all notice emails of listings ended Unsold have ceased.
01-31-2018 07:40 PM
Ditto, i just listed 40 items, and i got a confirmation email for all of them, i sold 5 items, got an email for all of them,,, had 7 items end, and not a single notice.. there is a problem with items ending without bidders...
01-31-2018 07:45 PM
I replied to the message from the tech. guys and explained that all my preferences were correct, but still no emails. I am getting the ones for items sold, and they are the most important, but I do use the listing ones a lot.
I told them that several sellers were experiencing the same problem so they are going to continue to look into it.
01-31-2018 07:57 PM
My guts honestly began to churn today when it occurred to me how close we are to the Spring Seller Update. We have, like, maybe a month? So, given the 'glitches' happening here and around the site, I think I would assume the coming 'improvements' will focus on whatever it is that has stopped properly functioning now: listing messages, watchers, calculated shipping......
01-31-2018 09:44 PM
momcqueen: You could be right.