w~~_7.JPG "pjcdn2005"){kind=avatar}
Stumbled across this by accident on dot com. November is not looking like a good month. Read at your discretion. Reading may lead to drinking something much stronger than coffee!! Cancelled transactions/returns/"NAD"/Changed mind all just got more expensive. 
See last line of post 5.
If I missed this on dot ca my apologies.
https://community.ebay.com/t5/Selling/PayPal-will-not-refund-your-fees-as-of-11-01-19/m-p/30349306
https://www.paypal.com/ca/webapps/mpp/ua/useragreement-full?locale.x=en_CA
Refunds, Reversals and Chargebacks
General information
If you receive a payment for selling goods or services that is later refunded or invalidated for any reason, you are responsible for the full amount of the payment sent to you plus any fees (including any applicable chargeback fee described below). Whenever a transaction is refunded or otherwise reversed, PayPal will refund or reverse the transaction from your PayPal account in the same currency as the original transaction. If your PayPal balance for a particular currency is insufficient to cover the amount of a refund or reversal, PayPal will perform a currency conversion in order to refund or reverse the transaction. PayPal’s transaction exchange rate (including our currency conversion fee) at the time the refund or reversal is processed will be used.
If you refund a payment for good or services, we will retain the fixed fee portion of the fees you paid as the seller. The buyer’s account will be credited with the full payment amount, we’ll retain the fixed fee portion of the fees you paid, and the amount of the refunded payment will be deducted from your PayPal account.
-Lotz
@femmefan1946 @ypdc_dennis @pjcdn2005
I just confirmed with eBay Canada and at this time it only applies to PayPal dot com users. If it does change in the future eBay Canada sellers we would properly be advised and given 3 months notice. Just was extremely surprised when I saw the original discussion on dot com and then checked my messages for the August email which included links bringing me directly to dot com. So in conclusion...Breathe in...Breathe out...Breathe in...Breathe out....Now back to your regularly sponsored programming. 
-Lotz
@femmefan1946 wrote:
It would be my understanding that ONLY the 30 cents is a "fixed" fee.
The percentage (2.9% domestic and 3.7% international including USA) is a variable fee-- varying with the amount of the payment and the location of the sender.
I'd like to see that confirmed by either eBay or Paypal, because the US posters are a quirky (that word again) bunch.
Even with that- the refund may not match the original payment given currency fluctuations, but that could favour either the buyer or the seller at any given moment.
tyler@ebay Can you help?
Hi @femmefan1946 - I can't talk to PayPal policy changes as I'm not an expert on them, but I was able to find this on the PayPal site - in the Policy changes section:
- We’re changing how we treat refunds. If you refund (partially or fully) a transaction to a buyer or a donation to a donor, there are no fees to make the refund, but the fees you originally paid as the seller will not be returned to you.
To be clear it does call out that this is for U.S. customers specifically. So at this point there is no announcement impacting anyone else that I'm aware of. But it does look like it's 'fees' not the fixed fee.
Thanks!
