Pre-Orders: The Good, the Bad from a Seller's Point of View...? Input requested

I'm thinking about offering a pre-order item listing on something I won't physically have in my hands until Aug. 1 with shipping as soon as Aug. 2/3. As a seller, what should I be cognizant of or worried about? 

 

 

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Pre-Orders: The Good, the Bad from a Seller's Point of View...? Input requested

Pre-Orders: The Good, the Bad from a Seller's Point of View...? Input requested


@mjwl2006 wrote:

I'm thinking about offering a pre-order item listing on something I won't physically have in my hands until Aug. 1 with shipping as soon as Aug. 2/3. As a seller, what should I be cognizant of or worried about?  

 


I've never risked a pre-sale listing (although I probably could for my new publications before I get them back from the printer's), but for what it's worth, if I were buying product to sell, I'd want to be darn certain I could rely on my supplier to get the items into my hands in good time.  I'm not sure I'm accepting enough of risk to give it a try.

 

The advantage I can see is that for highly sought-after products, you will get a jump on your competition.  Since eBay allows 30 days for delivery, if you have faith in your supplier that should be sufficient. 

 

The downsides I can see?  Are your buyers the type that will usually read descriptions carefully?  If not, there is the risk a buyer will misconstrue the listing.  Even if you point out after the fact that this was a pre-sale, the buyer could turn on you later in other ways (such as a bogus SNAD or nasty FB) -- or decide to cancel, which means you might as well have listed the item once it was actually in your hands.

 

On a slightly less nervous note, there is obviously the need to have a good accounting system in place to make sure the right buyer(s) get the right product(s) when they do arrive.  But I'm sure you will have considered that. 

 

Lastly, (and probably less likely), from a purely marketing point of view is the consideration of whether a pre-sale that goes nowhere is worse than listing the items when they're actually available.  In other words, if not sold during the offering period, the listings could get "stale" before they're even openly available on the market.  

 

The main calculus I see for the seller in this type of listing is highly desirable sale vs. defect risk.  It's a tricky trade-off only if you're not 100% sure of your supplier(s) and/or your buyers. 

 

From a buyer's point of view, there has to be 100% trust in the seller to follow through.  I know you have the reputation to instill that trust in your buyers, but it also means the buyer him or herself has to believe it.  Obviously, good communication with a buyer after a pre-sale is key.  

 

Best of luck, good on you for trying, and let us know how it goes if you decide to forge ahead.  -- "You’re a better man than I am, Gunga Din!"

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Pre-Orders: The Good, the Bad from a Seller's Point of View...? Input requested

As a seller, I wouldn't be comfortable offering a pre-order on something unless I knew 100% for sure I could have it in my hands on the day I needed it.

As a buyer, there have been some collectible items that I've sought out prior to their release and have always been leery of pre-ordering through an eBay seller for the same reason as above: how will I know for sure that the individual eBay seller will have the item in hand ready to ship when they need it?

I would possibly consider an eBay seller who had a history of successful pre-orders, but in the past I just went and either pre-ordered directly through the manufacturer or a licensed distributor that I felt safer with. I don't quite know your product line or customer base (I know it's toys, but I'm not knowledgeable about them), so you might have enough credibility with your customers to offer a pre-order and be successful.

Personally, as both a seller and a buyer, it's the unknowns/uncertainties that put me off the idea.

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Pre-Orders: The Good, the Bad from a Seller's Point of View...? Input requested

 Are your buyers the type that will usually read descriptions carefully?  If not, there is the risk a buyer will misconstrue the listing.  

 

I think rose-dee has a very strong point here.

Dressmakers and cosplayers are detail-oriented and read the instructions.

Are your customers like that?

Or are they harried parents and starry-eyed grandparents who buy the picture?

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Pre-Orders: The Good, the Bad from a Seller's Point of View...? Input requested

Good point. I should probably violate ebay watermark rules and stamp Pre-Order across the photo.

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Pre-Orders: The Good, the Bad from a Seller's Point of View...? Input requested

Pre-Orders: The Good, the Bad from a Seller's Point of View...? Input requested

Well done, hopefully Ebay won't interfere with the watermark

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Pre-Orders: The Good, the Bad from a Seller's Point of View...? Input requested

Thank you. I've lost count of the number of seller-created watermarks on ebay that violate its terms so I suspect I'd have to be reported repeatedly on this listing in order to draw their ire. Aside from that, the listing itself is temporary. Or at least, it is a temporary pre-sale, since by Aug 1 I'll have the items in hand and will revise the listing to indicate it's a straight-out purchase. They buy, I ship same-day as per usual. Until then, it's a pre-order.

 

There's a lot of pre-sale/pre-orders for this particular item on ebay at the moment so I don't expect huge interest in mine in particular. It was more a matter of joining the boatloads of other sellers offering it. 

 

 

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Pre-Orders: The Good, the Bad from a Seller's Point of View...? Input requested


@mjwl2006 wrote:

Thank you. I've lost count of the number of seller-created watermarks on ebay that violate its terms so I suspect I'd have to be reported repeatedly on this listing in order to draw their ire.

  


From what staff have told me on other user reportable violations, nothing is even done until a sufficiently high threshold is received from a preset number of ebay users and even then it is a manual review. I suspect you'll be fine as well.

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