Shipping Time ETA is WILD with CPC turned off

eBay turned off CPC as shipping option for us to buy labels, but customers can still select at checkout (i'm  not changing policy on 20k listings this time. was a nightmare last time).

so, hipping something across town, customer selects CPC, eBay shows customer an ETA July 7th to July 11th (from today, May 23rd) at checkout. another going 4hrs away "Estimated delivery date shown to buyer: Jul 8, 2025 - Jul 14, 2025"   it'll get there in 2 days. 

 

Wondering why sales are down suddenly this week, which is usually busy times for us... maybe this is the cause.    what a silly problem to create for us sellers. 

 

tyler@ebay ??  any way to correct this madness?

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Re: Shipping Time ETA is WILD with CPC turned off

The 2024 strike lasted about 30 days, so the delivery time seems reasonable to pessimistic.

 

From a political point of view, Parliament will be in session , there is a new government that may want to prove itself, the union remain **bleep**, PP doesn't have a seat  and cannot legally lie as he could in the House, and while this is your busy season, for most sellers it is not as busy as the run up to Christmas.

 

 

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Re: Shipping Time ETA is WILD with CPC turned off

Yes, we posted about this last week, too.  Our sales went way down and when we started looking at our listings, noticed that eBay had extended Canada Post delivery times to a very lengthy amount.  

We have been using alternate couriers in case of CP disruption, but the extended timeline has definitely impacted our sales.  

 

For our new listings, we started selecting UPS as the "primary shipping" and adding Canada Post as an additional option.  Those listings show faster delivery times to buyers. 

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Re: Shipping Time ETA is WILD with CPC turned off

chicweb
Community Member

This is highly needed.

 

eBay uses the estimated delivery time to allow customers to fill for INR. The situation is very volatile right now and we don't know when a full strike might happen. It's a day to day thing.

 

eBay is protecting the sellers by allowing a larger estimated time and a buffer in case a package is stucked longer somewhere..

 

Using Canada Post is a bit of a gambling right now. 

 

Sales are down across the board because canadians are not buying online until the problem is resolved with Canada Post. It's not just you or the estimated dates.

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Re: Shipping Time ETA is WILD with CPC turned off

I'd setup rate tables a while ago, with Economy as the type of service - thank goodness I did. Delivery estimates in Listings (not orders) are as they've always been.
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Re: Shipping Time ETA is WILD with CPC turned off

Nah, they could turn it off as an option for buyers and not show people it's going to be a month plus away, which is ridiculous. 

 

And this is my busy season, which was plugging along just fine on here and my website; eBay sales dropped when they implimented this. Website sales have not.  So, IMO, it is just eBay's change. 

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Re: Shipping Time ETA is WILD with CPC turned off

Currently not national work stoppage. so.... again there were and are other options outside of just taking the easy way and guessing, ruining delivery ETAs and losing sales. 

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Re: Shipping Time ETA is WILD with CPC turned off

Yeah this is insanity. They're not even on strike, so why would they be indicating these kinds of timelines for packages that are already sent out and moving through the system?

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Re: Shipping Time ETA is WILD with CPC turned off

They did the exact same thing last christmas.

 

This is needed and wanted by most of the sellers using Canada Post to protect their business from INR and bad feedback.

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Re: Shipping Time ETA is WILD with CPC turned off


@naturelover55 wrote:

Yeah this is insanity. They're not even on strike, so why would they be indicating these kinds of timelines for packages that are already sent out and moving through the system?


Technically they actually ARE on strike, they're just not walking out.  Part of the reason for the extended times is that either side can now escalate the strike with NO notice. You could go to bed with the post office working normally and wake up with a full strike or lockout in effect. Extended times help protect sellers in the event something like that happens (and I suspect it will).

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