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01-12-2021 12:33 PM
I just had a sale to a US buyer. Called my local post office and asked
if the small packet forms had to be completed online. There was some
discussion on this a while back. The answer is NO, they just have to be filled
out before arriving at the post office. The PO is still ordering these forms and
they are current. The problem was that many people were arriving at the PO with
the form NOT filled out and expecting the postal clerk to do it for them or assist them
with it. Meanwhile. people are waiting in line. So, the form does not have to be filled
out online but either manually or online they should be done before your trip to the PO.
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01-12-2021 01:41 PM
If it is filled out electronically they just have to scan the form for the data collection piece....
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01-12-2021 01:46 PM
Not everyone has a computer. I have found the postal clerks to be very quick
in entering this info. into the computer. I have asked for a bunch of forms that
I keep at home in order to fill out ahead of time. My visit this morning was about 4 minutes at the counter with this US delivery.
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01-12-2021 02:23 PM
Small Packet Forms for US
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01-12-2021 03:05 PM
I would hope that any business with five or more packages to send would have a printer.
It's my fellow Little Old Ladies that would have a problem.
Although to be fair, LOLs these days have been in the workforce since 1960 and probably using computers of some sort since 1995. Bill Gates is 65.
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01-12-2021 11:28 PM
It says on Canada Posts website that filling out online Customs forms is now MANDATORY. But that is not the case? We can still use the little white customs forms, as long as they are filled in completely?
I was told any package that is submitted to Canada Post that way will be returned to sender.
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01-13-2021 12:19 AM
If you prepare the form at home and pay for the postage there, you can drop it in the mailbox.
Saves counter clerk time.
If you don't, the clerk will make it out for you at the counter.
And then there are those like me, who use stamps for payment and bribe the clerks with occasional boxes of chocolate.
Seriously though. Anyone who is doing a lot of export package shipping will probably not find this a problem since that would be what they have been doing all along.
This will be a problem for those mailing occasionally, who do not own computers of any sort, nor smartphones, nor printers.
Those will be dealt with at the counter.
Still, bring chocolate, seriously.
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01-13-2021 10:33 AM
Visit or call your local post office outlet for information on this.
I did and was told, as posted, that the forms were current and being
accepted as long as they were filled out before your visit to the counter !

