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Hi @lotzofuniquegoodies - heard back on this!
We're not basing the list of excluded countries solely on Canada Post's service - although it does play a big part.
Ultimately we're being fairly conservative on restoring countries because we want to reduce and minimize the number of INRs that members receive.
The shipping team is open to unblocking countries that Canada Post has restored some service to and significantly extending the estimated delivery dates for those services. That way you could get those international locations back up and running. However, the trade off is that you'd be looking at adding a service like UPS or FedEx (and the higher costs that come with them) in order to arrive quickly. Or shipping with Canada Post with a greatly increased estimated delivery date.
It's a bit of a rock-and-hard place I think.
Extended delivery times for Canada Post potentially means lower conversion rates as customers see greatly increased international shipping times, or increased prices for shipping as you offer an alternate courier. You also run the risk of increased rates of INRs, which isn't fun for anyone involved (you, your customer, and us).
Would love your thoughts!
tyler@ebay wrote:Hi @lotzofuniquegoodies - heard back on this!
We're not basing the list of excluded countries solely on Canada Post's service - although it does play a big part.
Ultimately we're being fairly conservative on restoring countries because we want to reduce and minimize the number of INRs that members receive.
The shipping team is open to unblocking countries that Canada Post has restored some service to and significantly extending the estimated delivery dates for those services. That way you could get those international locations back up and running. However, the trade off is that you'd be looking at adding a service like UPS or FedEx (and the higher costs that come with them) in order to arrive quickly. Or shipping with Canada Post with a greatly increased estimated delivery date.
It's a bit of a rock-and-hard place I think.
Extended delivery times for Canada Post potentially means lower conversion rates as customers see greatly increased international shipping times, or increased prices for shipping as you offer an alternate courier. You also run the risk of increased rates of INRs, which isn't fun for anyone involved (you, your customer, and us).
Would love your thoughts!
My thoughts........
eBay should inform sellers that service disruption exist, eBay might want to provide a list of countries they deem as "problematic" and eBay should suggest to sellers that they adjust their exclusion list (if any).
Forcing exclusions based on, well based on nothing if they don't mirror Canada Posts exclusion list is just silly.
eBay needs to understand that many sellers do not use Canada Post, I don't and I have been shipping to a number of countries on your list without any problems at all. In the meantime there are many countries with severe disruptions that are NOT on the eBay list.
Whoever made the decision to add these exclusions must think that eBay sellers can't think for themselves (true in some cases unfortunately).
Whoever picked the countries to go on the list definitely doesn't have a clue about logistics.
