Weird exchange with buyer. Am I violating a policy?

I recently sold and shipped a bracelet to a buyer. She received it and left positive feedback. She offered me a certain price for another bracelet I am selling which is similar but a different color. I declined- politely. The second bracelet did not sell and I relisted it. I received the same offer from the same buyer (who also informed me that god wanted her to have the second bracelet) which I again politely declined. A few days later I get a message from her telling me that I needed to delete photos from my listing which also pictured the bracelet she purchased. She said I was compromising her privacy and personal information and that if I did not remove the photos that she would report me. I went ahead and removed them because I really didn't want an issue. However I fail to see how having a photo of the other bracelet in any way compromised the buyer. I only had the bracelet pictured in order to show the scale and it made a nice color contrast with the other bracelet which I still have listed. My listing clearly states that only the green bracelet is still available and the the purple one had already sold. Have I done something wrong or is this just sour grapes because I won't sell the bracelet for the price she wants? I am just trying to figure this out for future listings. I wasn't trying to do anything untoward and also should note that I wasn't trying to attract anyone by abusing keywords both bracelets are the same brand and materials - only the size and color differ.
Opinions appreciated!!
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Weird exchange with buyer. Am I violating a policy?

Why don't you just block her? She sounds crazy. On the other hand you are lucky that someone paid you that much for a bracelet and did not lie to say she never received it or something. It's risky to sell things that expensive. That being said, what is she offering you for the other bracelet?

Message 2 of 11
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Weird exchange with buyer. Am I violating a policy?

I will block her if she contacts me again. Between trying to convince me that god wanted her to have the second bracelet and then trying the guilt angle of how it was going to be her last ebay purchase (she's had at least a dozen since) and that I should want the good karma and powers of positive intentions and gratitude, I am done with her. I was just wanting to know if I had done something wrong. She offered me $125 for the other one. I'm in no way desperate to sell it... just thinning out my collection. I sent the bracelet she purchased tracked and requiring a signature.
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Weird exchange with buyer. Am I violating a policy?


@vintageexcessive wrote:
I will block her if she contacts me again. Between trying to convince me that god wanted her to have the second bracelet and then trying the guilt angle of how it was going to be her last ebay purchase (she's had at least a dozen since) and that I should want the good karma and powers of positive intentions and gratitude, I am done with her. I was just wanting to know if I had done something wrong. She offered me $125 for the other one. I'm in no way desperate to sell it... just thinning out my collection. I sent the bracelet she purchased tracked and requiring a signature.

Wow she is crazy, she bought the other one for $675.00 and she expected to get another one for $125.00? 

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Weird exchange with buyer. Am I violating a policy?

The photo included with a listing  should only contain that which is for sale in the listing....

 

This buyer actually saved you from a violation  that can perhaps be stated as

 

offering choices...

 

or ... evasion of fees.

 

 

Many sellers get into trouble with buyers  who assume that everything included in the photo is a part of the sale....

 

and sometimes  sellers have received negative feedback because of the buyer's perception....

 

 

and sometimes  it has been flowers in a vase that was being sold... The flowers were a decorative element in relation to the vase...

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Weird exchange with buyer. Am I violating a policy?

I appreciate that information.
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Weird exchange with buyer. Am I violating a policy?

Anonymous
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"I will block her if she contact me again" ?????  I would put her on the block list right away, no questions, no waiting for the next time!  What if she bought it then you would be stuck!!

Message 7 of 11
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Weird exchange with buyer. Am I violating a policy?

Good point. Doing it now!
Message 8 of 11
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Weird exchange with buyer. Am I violating a policy?

Yes, I agree.  I wouldn't hesitate to block someone like this who was becoming a nuisance. 

 

However, as the others have mentioned, you should never show two items in the same photo if you are only actually selling one.  It's probably a good thing you mentioned this on these discussion boards, because you might end up with some very bad backlash (at the very least an "Item Not as Described Claim") from a buyer who thought they were getting both items for the listed price. 

 

Buyers don't always read descriptions carefully (or at all); many just look at the pictures and the price.  They might justifiably assume both items were included in the price. 

 

Of course there's nothing wrong with offering a "lot" that consists of several items, as long as you specify in the listing what is included, and as long as you are selling all the items shown in the lot for the one price indicated in the listing.

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Weird exchange with buyer. Am I violating a policy?

First off, your buyer is clearly nuts.

Put her on your Blocked Bidder List and do not respond to any of her attempts at communication.

 

That being said, don’t put anything in a photo that is not for sale.

If you have two bracelets in the photo, you will have bidders who expect two braclets.

Use something else for the scale. A ruler would be best or a pop can or a coin. Even a (nicely manicured) hand.

Message 10 of 11
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Weird exchange with buyer. Am I violating a policy?

As soon as she uttered the word 'god' you must have known she is a loon! Just block her and put the pictures back if you want, she doesn't have a clue as to what she is talking about.

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