Seller Central

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

Buyer wins auction today, won't pay until Monday

Sold an item to this buyer, wins the auction a few minutes ago, then sends an email: "I will buy Monday but does phone hold charge does it power on is the screen crack pls be truthful" Be truthful?!? My auctions state that payment is due within 72 ho...

eBay Announcement - USPS Rate Increases

When I read the following announcement last night, I couldn't help but think how concerned eBay was about the effect this would have on U.S. sellers. Wouldn't it be nice if they were as concerned about Canada Post rates? Sellers: Here’s what we’re do...

iPad's limitations?

Hope I will be able to explain properly my problem. Have purchased iPad last January and was very happy with it... Used (but not abused) it daily always appreciating how smart "this guy" is. I have a separate eBay icon but prefer to have the access t...

Resolved! Where so I stand with this return?

I have a buyer who has requested a return. Her reason is that she changed her mind. I live in ON and it went to BC so the postage was over $14, (I charged less). If I agree to refund on return of the item, do I have to refund her postage? If that is ...

Title, CUSTOM Item Specifics and Item Description Copied word-for-word

What do you think of this? Let me begin by noting this item isn't in the Product Catalogue and that all the Item Specifics with it were created by me specifically for the item itself. Pay particular attention to the heading Product Identifiers and th...

Canada Post predicts events in 2070 !!!

One has to have a wee chuckle about this update from the Canada Post website regarding one of my packages: 2070/01/0100:00540170,FranceItem arrived at postal facility. Item on hold. I have a strong belief that I will not be here in 2070 to know what ...

What is the Limit for Seller Protection

I know this has been covered here numerous times, but I can't recall the limit before one has to switch to signed for shipping for coverage. I know it's around $650 but is that US or Canadian $. The item I have to ship is right around the cut off poi...

New Listing Promo Fixed or Auction 1000 Listings Free

List FREE - 1,000 auction-style or fixed priced listingsPay no insertion fees, up to 1,000 listings, includes relists and Buy It Now.Start: 10/28/15 01:59:13 PDTEnd: 11/02/15 23:59:59 PST

PAYPAL notifications are MIA again....

Two sales overnight, one 9 hours ago, another 5 hours ago... both paid via PAYPAL, no email notifications yet, the payments are there so it looks like we're in the "time delay" phase again...... just so you know!

USPS service instead of Canada Post from Canada to the US

I am happy to report that I will abandon Canada Post for most of my delivery starting in a few days. After searching for more than 1 year a way to get US packages cheaper and with tracking (It cost me about 17$ to get tracking on a 400 gram shirt) I ...

Canada Post 2016 lettermail rates

2016 Lettermail (proposed increases for January 11)Source: www.canadapost.ca/web/en/kb/details.page?article=upcoming_and_recent_ Stamp rates head up after being unchanged for 2 years.Canada - 2016 stamp rates000-030g .. 0.90 (+0.05)031-050g .. 1.25 (...

buyers that dont leave fb

why are there so many buyers that dont leave fb, i hve had buyers with hundreds of feed bck from sellers but never give fb to the sellers strange indeed

Why are some Pictures not showing in my store?

I just took advantage of promotion to open a basic store.Some of the item's pictures are not showing. Has anyone had the same problem and knows how to fix it?Any other suggestion or help regarding how to set it up or any other function would be great...

First 2 Neutral Feed Backs In 15 Years

I received my first 2 Neutral Feed Backs from a Buyer this week in almost 15 Years of selling so I knew I was on borrowed time.He bought some Auctions on the Saturday before Thanksgiving weekend and I mailed them the same day. I told them that with t...

How to extract montlhy sale?

Hey guys! I would like to know what is the simpliest way to obtain in a file (excel, or txt) data from my sales in a given month? Data would include name of the item sold, final price and eBay fees. Thanks!

is there the cts forum around here

or is it gone thanks

Can you tell me how many items you see I have for sale?

It shows on my ebay summary page that I have 952 items that are active. But if I go and look at items for sale under my user name on .com, it only show 651. Why the difference? How many do you see? Is it because I list on .com and .ca?

Resolved! Pre-Filled Listings

Hello, I would like to sell T-Shirts on Ebay and I was wondering if there's a way to pre-fill my listings with all of the basic information(sizes available, quantity, base cost, shipping price)? Because manually filling each listing for each shirt is...

CANADA POST SCHEDULED OUTAGE SAT., OCT. 24

I like how my computer wants to autocorrect the word 'outage' to 'outrage' but that's besides the point. Just a head's up from the Canada Post website. https://www.canadapost.ca/cpotools/apps/far/business/findARate?execution=e1s1 Our website, app, sh...

Ebay said I can't sell digital xbox live codes?

Hey, I sell digital xbox live codes on ebay. I wanted to increase my seller limit, but ebay said that they can't, since I am not allowed to sell digital codes. I also mail the codes to the buyer. Top sellers on ebay are selling xbox live digital code...

Sept Sales vs. Oct Sales.

Just curious as to how many others have had an absolutely amazing month of sales so far in Oct as compared to an awful, AWFUL month of sales in Sept. I haven't done the math but a guess is that my sales are up at least 80% from Sept. I've actually be...

No more 5 star Ratings for Shipping and Handling

I couldn't believe that Ebay has taken away seller's efforts for handle shipping and handling on .com. I found out that you can no longer get rated for shipping and handling unless you are giving free shipping.I think you may still be able to on .CA ...

Is anyone having issues with bulk editing?

Tonight I can't do bulk editing. I have to do 1 by 1. Any one else having an issue?

eBay Faces Federal Racketeering (RICO) Lawsuit for Trafficking in Fake Products

Here we go, right before the rah rah session http://finance.yahoo.com/news/r-rex-parris-law-firm-181626864.html;_ylt=AwrC1zFToddVI1oAdP3QtDMD;_ylu=X3oDMTBybGY3bmpvBGNvbG8DYmYxBHBvcwMyBHZ0aWQDBHNlYwNzcg--

No listing confirmation emails on .com

I am still getting confirmation of listings on .ca, but they have stopped on .com. I use these to relist. Has anyone else had the same problem? I there something I should do to get them back?

Forced fee for felines?

In the terms of sale on an item I was thinking of buying:"$1.00 handling added for Domestic,even if it is FREE Shippinga $1.00 will be added.Proceeds go towards Feline Rescue!"I thought ebay allowed buyers to elect their own charitable giving options...

Combined Shipping Discount Issue

Hello everyone! I would like to provide a shipping discount for the United States and Canadian buyers. My base shipping price for these countries is $5.95 and each additional item that a customer purchases is $2 for shipping. I have applied my rule a...

eBay Global Shipping Program Exposes Sellers to Bad Feedback

By Ina Steiner EcommerceBytes.com May 28, 2013 In its push to promote international trade, eBay is making U.S. sellers vulnerable to negative and neutral feedback. The concept of helping international buyers purchase items from U.S. merchants by prov...

Only 1 more feedback and I am in a new color!

I'm at 999, and I just thrilled I have to tell someone. It takes such a long time when only about 50%/60% or so leave feedback. That might be a good thing too!

ATTN SELLERS: WATCH YOUR PARCELS SENT BY CANADA POST

Keep an eye on your parcels travelling across Canada if sent by Canada Post. After a long stretch of very timely service from the mothercorp, this week I have seen several tracked parcels derailed since the Thanksgiving Long Weekend in Canada. One wa...