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Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

User avatar by eBay Employee
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Which shipping courier?

I have to send a 8kg. Parcel to Malta. Which courier would be the best choice?Would UPS give me a discount for purchasing the label through PayPal?What about FedEx?thanks.

User avatar by Community Member
  • 800 Views
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pay pal shipping not available

anyone else in canada having a problem using pay pal shipping im in western canada,talked to 7 reps yesterday 4 said there were no problems 2 said there were

So much for Tracked Packet.

If it's not eBay then it's CP. Due to an unusual amount of orders taking as much as four weeks to arrive to my U.S. buyers, with one never making it all, I did what eBay always wants us to do and sent an order Tracked Packet U.S.A. This was on Oct.7....

User avatar by Community Member
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One of my sources for FREE shipping supplies!!

Hi guys - I just have to share how I get some awesome, new, quality shipping supplies for FREE!!! Basically, I order (anything and everything) off of walmart.ca and the packers liberally use and send tons of shipping bubble envelopes, clean good boxe...

User avatar by Not applicable
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paypal shipping still down

still cant creat shipping label on pay pal after numerouse trys and phone calls they say they have been having problems for three days painfull

eBay Fails to Honor Coupons It Gave Buyers

From EcommerceBytes Blog eBay sent $10 coupons to shoppers over the past few days, but buyers say eBay is not honoring the coupons. (And no, it's not April Fool's Day just yet.) Buyers trying to redeem the coupons are frustrated that they are unable ...

Different Kid... Different Reaction!

Earlier today I advised my kids of the decision to finally close my eBay store before the end of November. Different reactions. My daughter: "What will you do then?" My son: "What happens to your inventory?"

Customs Forms

so since im a seller in canada and i want to send an order overseas whats a simple way to make a customs form to declare it. couls i just print out a simple invoice and put it in the pouch and it would be okay? are there any templates for this?

User avatar by Community Member
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Buyer wins auction today, won't pay until Monday

Sold an item to this buyer, wins the auction a few minutes ago, then sends an email: "I will buy Monday but does phone hold charge does it power on is the screen crack pls be truthful" Be truthful?!? My auctions state that payment is due within 72 ho...

eBay Announcement - USPS Rate Increases

When I read the following announcement last night, I couldn't help but think how concerned eBay was about the effect this would have on U.S. sellers. Wouldn't it be nice if they were as concerned about Canada Post rates? Sellers: Here’s what we’re do...

User avatar by Community Member
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iPad's limitations?

Hope I will be able to explain properly my problem. Have purchased iPad last January and was very happy with it... Used (but not abused) it daily always appreciating how smart "this guy" is. I have a separate eBay icon but prefer to have the access t...

User avatar by Community Member
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Resolved! Where so I stand with this return?

I have a buyer who has requested a return. Her reason is that she changed her mind. I live in ON and it went to BC so the postage was over $14, (I charged less). If I agree to refund on return of the item, do I have to refund her postage? If that is ...

User avatar by Community Member
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Canada Post predicts events in 2070 !!!

One has to have a wee chuckle about this update from the Canada Post website regarding one of my packages: 2070/01/0100:00540170,FranceItem arrived at postal facility. Item on hold. I have a strong belief that I will not be here in 2070 to know what ...

User avatar by Community Member
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What is the Limit for Seller Protection

I know this has been covered here numerous times, but I can't recall the limit before one has to switch to signed for shipping for coverage. I know it's around $650 but is that US or Canadian $. The item I have to ship is right around the cut off poi...

User avatar by Community Member
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PAYPAL notifications are MIA again....

Two sales overnight, one 9 hours ago, another 5 hours ago... both paid via PAYPAL, no email notifications yet, the payments are there so it looks like we're in the "time delay" phase again...... just so you know!

User avatar by Community Member
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USPS service instead of Canada Post from Canada to the US

I am happy to report that I will abandon Canada Post for most of my delivery starting in a few days. After searching for more than 1 year a way to get US packages cheaper and with tracking (It cost me about 17$ to get tracking on a 400 gram shirt) I ...

User avatar by Community Member
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Canada Post 2016 lettermail rates

2016 Lettermail (proposed increases for January 11)Source: www.canadapost.ca/web/en/kb/details.page?article=upcoming_and_recent_ Stamp rates head up after being unchanged for 2 years.Canada - 2016 stamp rates000-030g .. 0.90 (+0.05)031-050g .. 1.25 (...

Why are some Pictures not showing in my store?

I just took advantage of promotion to open a basic store.Some of the item's pictures are not showing. Has anyone had the same problem and knows how to fix it?Any other suggestion or help regarding how to set it up or any other function would be great...

User avatar by Community Member
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First 2 Neutral Feed Backs In 15 Years

I received my first 2 Neutral Feed Backs from a Buyer this week in almost 15 Years of selling so I knew I was on borrowed time.He bought some Auctions on the Saturday before Thanksgiving weekend and I mailed them the same day. I told them that with t...

User avatar by Community Member
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How to extract montlhy sale?

Hey guys! I would like to know what is the simpliest way to obtain in a file (excel, or txt) data from my sales in a given month? Data would include name of the item sold, final price and eBay fees. Thanks!

Resolved! Pre-Filled Listings

Hello, I would like to sell T-Shirts on Ebay and I was wondering if there's a way to pre-fill my listings with all of the basic information(sizes available, quantity, base cost, shipping price)? Because manually filling each listing for each shirt is...

CANADA POST SCHEDULED OUTAGE SAT., OCT. 24

I like how my computer wants to autocorrect the word 'outage' to 'outrage' but that's besides the point. Just a head's up from the Canada Post website. https://www.canadapost.ca/cpotools/apps/far/business/findARate?execution=e1s1 Our website, app, sh...

User avatar by Community Member
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Ebay said I can't sell digital xbox live codes?

Hey, I sell digital xbox live codes on ebay. I wanted to increase my seller limit, but ebay said that they can't, since I am not allowed to sell digital codes. I also mail the codes to the buyer. Top sellers on ebay are selling xbox live digital code...

User avatar by Community Member
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Sept Sales vs. Oct Sales.

Just curious as to how many others have had an absolutely amazing month of sales so far in Oct as compared to an awful, AWFUL month of sales in Sept. I haven't done the math but a guess is that my sales are up at least 80% from Sept. I've actually be...

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