Seller Central

Canada Post 2022 Rate Chart as of June 6th

I have updated my chart because there have been so many changes since Jan. Perhaps jasmen@ebay could remove the Jan chart which is pinned and put this one in its place.

Newbie seller with daughter

Hi, I am just getting started smelling on eBay Canada. I think it would be fun, educational, useful, and profitable, to sell some things around the house that we don't use, and to do this experiment with my 12 year old daughter.As I read, I am seeing...

I need some advice

I've had my listing on vacation mode since March as I didn't want to be crossing the border into the USA during Covid restrictions, risking a quarantine upon my return. I want to resume selling in Canada (I have Canada specific listings). Obviously, ...

Ebay - the beginning of the end.

I've been on ebay since 2001 and and I've come to the realization that the company has gone downhill and now it doesn't really care about sellers. Luckily, I'll be ditching eBay soon for a better platform / startup that I'm developing. 1 - Buyer qual...

free tuesday shipping not working for me oct27

is anyone else having that problem?

eBay APP GLITCH - resetting shipping cost & auto filling item specifics where item is made

Any other sellers out there that use their phone to list notice how glitchy it has become? I swear the eBay app 5 years ago worked way more efficiently then the current one. For examples: 1) Why does it randomly delete your handling/shipping flat rat...

Cancel transaction option gone...

I sold an item on the weekend and am ready to mail this morning (Monday).Now buyer opened up a return request for a changed my mind reason. I have not yey mailed. Now since the request was made the cancel transaction option is gone. I only have:"elec...

my item views are very low

my item views are very low & my last few sales have been to Canada... I may have something wrong with my settings...My Star Wars and Nascar haven't sold..Are US buyers not seeing my ads?

Late paypal payment notifications again????

since, Saturday, my payment notices, are coming in about 4 hours later the normal, 10 seconds.. Anyone else seeing this..??

Purchasing additional insurance on Expedited USA on Shippo

If this post appears twice I apologize. Thought I had posted it but could not find it so will try again.I am shipping a parcel to US via expedited US & $100 is automatically included but I want to increase it as the item sold for $395. When filling i...

Resolved! Tracking Incorrect in Sold Item Details

Is it common for tracking on sold items shipped within Canada to show delivered on the CP website, but not on your sold item's tracking details?It's been over a week since it was delivered and showing as such on the CP website, but it's still showing...

Buyer Opened Case Claiming Item Defective. Now Claims it Works After We Refunded.

Here's a new one for us. Any suggestions about how to proceed are appreciated. After we had gone to bed on October 15, 2020, a customer opened a return request for a Micro Machines Nintendo NES cartridge that they claimed did not work. We responded t...

Condition is Used

I think I'll blow a gasket if I read "Condition is Used" in the description of any more listings. Don't these sellers realise that the condition is the second piece of the information after the title of their listing? Why repeat it, usually with no f...

Resolved! Item cannot be delivered

I have an item where delivery was attempted Status: Item out for Delivery. The next status was No Access. So the delivery was attempted but couldn't be completed. It hasn't turned into an issue yet but I'd like to be proactive. In this instance as th...

Using ebay.ca when posting my item. Help

Hi, I am a new seller and trying to get started.I am in Canada and I am trying to use ebay.ca to post my item. However, as I go through the steps and fill out the details, I get to the shipping part and when I want to calculate shipping, there is not...

Are buyers using programs to make offers?

Is there such a thing as buyers using computer programs to make offers on eBay listings? I've had about three encounters all from different people that follow the same formula: Buyer makes offer. I see the offer and make a counter offer. I also leave...

Selling and trying to get blood from a stone.

Sometimes I don't get why is it so hard to not buy/bid on something you don't want or don't pay for on ebay. It seems endless on items I try to sell. I know this post sounds a little ranty but I keep getting buyers who either ghost me or just simply ...

US Internet Sales Tax

"Starting in November 2019, the way taxable transactions to US buyers are processed and how taxes are collected for remittance will change, as follows: In states where eBay is required to collect Internet Sales Tax from buyers, order totals sent for ...

Post Office scanned label late - will I get late shipping defect?

Purchased a label on Free Shipping Tuesday on Snap Ship. Manually added the tracking number on ebay. Dropped off the pkg at the post office but it didn't show as scanned until the next day. Will I get a late shipping defect even if it arrives on time...

Resolved! Advice on returns

I have a buyer who has not received a package mailed in August. She has been very patient but now I need to refund her, but the transaction is no longer on my eBay page. I am not sure how to go about it, I would like not to lose my fees if I can help...

Well, it looks like eBay has finally phased out "View Counters" on Listing Page

It looks like more unnecessary streamlining to the listing page by eBay. From my perspective it will missed.....

Duplicate Listing Tool

Not sure if this has been posted recently but was reminded of it on the dot com board, if you are ever in need of doing a quick check of your listings for duplicates. Works like like a charm!!! https://www.isdntek.com/ebaytools/DuplicateListings.htm ...

option to have purchase order discount? ie get 15% off total order when spending above a certain $

As the subject says, I cannot find the option for me to run a promotion where you can give a certain percentage off the total order if the customers spend X amount of money in your store.. For example, I would like to give a 15% off total order when ...

Anyone used Chit Chats for Australia recently?

Just looked up CCE rates for sending a 750g package to Australia and it's $32.56 with Asendia International Priority Tracked, whereas with Canada Post Small Packet Air 1kg it's $43.67. Have anyone shipped to Australia lately? Did it arrive in a reaso...

Chit Chats Tracking Not Updating - Will This Affect Top Rated Seller Status?

I have 5 packages sent last week with ChitChats, where tracking is not updating on Ebay. I've been using ChitChats for months without issue - all other tracking is fine - it's only last weeks that only show I've only entered tracking (despite showing...

Resolved! Newcoming seeking advice on mailing from Canada to U.S.

Hello, I'm completely new to this and would really appreciate any advice. I've listed items that are collectibles: magazine-sized sports programmes that were in my grandfather's belongings. I opened up the bidding to U.S. buyers to broaden the market...

Updated Status Video from Rod Hart Canadapost Oct 21, 2020

From Rod Hart, Chief Customer and Marketing Officer Canadapost. https://www.youtube.com/watch?v=9nZ7GMAuW3c&feature=youtu.be Length: 1 Min 48 Seconds -Lotz

Shipping High Value Items & Shipping Requests

Has anyone run into this? I've sold here for 15 years and not run into this previously.I have a high value item ($8,000), a person with a FB record of 1 wishes to purchase the item and have it shipped to Sweden. They are saying they are a high end ga...

Possible scam?

Hey guys. I just got a sale and was preparing a shipping label. The buyers info looked bizarre, and upon googling the address I uncovered a landfill of people claiming it as a scam. Just wondering if anyone else has dealt with this apparent infamous ...

Third Party Insurance for High Value Shipments?

Does anyone have any experience shipping high value items over sea's? These things are much easier local or at least in-continent. Usually I'll go a balance of cookie-jar and maxed out courier insurance but CPC and FedEx only insure up to $1,000 whic...

Opened a store on the wrong site

So I mistakenly opened a store on ebay.com instead of .ca and it's causing nothing but headaches. I have all my listings on ebay.ca and as a result, now every listing I make is being charged insertion fees. I have chatted with support 3 times now and...