eBay

Buyers able to leave negative feedback on cancelled orders

Hello everyone, I recently canceled an order where the shipping name was different than the name on the account, as per my shipping policy stated in the description. Reason for doing this is simple, in the past, any chargebacks I had were from accoun...

False defected item claim by buyer

WWYD re address?

On my other ID I sold a CD to a new buyer that just registered today, her address was in Texas. I packed up the CD and purchased chit chat shipping. A few hours later I get a message from another ID (not the same) again registered today stating that ...

Which carriers still use signature confirmation?

It is my understanding that:1 - Signature confirmation is required on items with a 750 CAD or higher total.2 - Canada Post no longer provides signature confirmation at the door, or at the post office. Even if it is required, they do not collect the s...

buyer refunded loophole

So....I can't believe this just happened. Buyer has address on account as Major city not the actual suburb they are located in. Canada post delivers to the right address which is the suburb and buyer gers refunded because of it....

New PAD agreement

Why would anyone agree to let eBay debit from their bank account whenever and whatewver they want . This is INSANE! Do you agree with me?

Buyer Requested Cancellation of Order

As a Store Seller on Ebay.ca I feel that we pay subscription & final value fees which are acceptable.An issue that I have found with Cancelling an Order from a Buyer's Request is that Ebay does not refund the entire transaction to the Seller. The Buy...

Payments on hold under new ID

I have been selling since 2002, I set up a new ID in 2018 and gave it up a few months later. I revisited it as I wanted to sell and be paid in Canadian Funds not US as I have under this ID. These listings are mostly for Cdn buyers. I sold a couple of...

Shipping card(s) methods on 10-40$ items!?

Hi there. I'm trying to figuring out best shippings method i'm selling collectible trading cards. It seems like in this 10-40$ range of price things seems really a mess What i mean is that under 10$ i think that lettermail using bubble mailer is the ...

Shipping cost is not increasing when buyers are ordering multiples

Hello everyone,When a buyer orders more than one of the same product, the shipping cost for the buyer is the same as if they were buying only one of them. Is there a way to change that in my settings?

Cancelling an order as seller

Edit: it's solved

How to invoice for upgraded shipping under MP?

I have a buyer who would like to pay more for to upgrade the shipping. They have alread paid under MP so I need to invoice the additional amount. Is there a way to do this with MP? Now that the sale is completed and paid will they be able to message ...

Did eBay just get rid of the Anchor Store customer service line?

Hey guys! I was paying for an Anchor store mostly not to have to deal with eBay's normal seller support. I called this morning and there was a message saying we now had to request a call directly from eBay's website and it's the normal seller support...

Automatically Remove Items Already In A Sale

Hi there, I am creating 2 different sales. I created the first one and picked the items that I want in that sale and it is now live. I am now creating the second sale but I don't see where to exclude the items from the first sale. The only way I see ...

Managed Payments for Canadians compared to using PayPal previously

I just registered for Managed Payments recently & completed my first sale. Ebay claims you will save by registering for the Managed Payments Plan, although I compared two sales both to Ebayers in the US. Previously the PayPal fees, Ebay Seller fees i...

Is it possible to purchase a prepaid return lable from USPS withOUT using shippo?

I'm looking for other options to create a prepaid return label from USPS (a parcel is coming back from US to Canada), and send it through email. Is there any way I can accomplish it without using shippo?

Help. Buyer opened not received claim.

Hi their, I would like some advice on how to deal with buyers that submit a not received claim.Example, one I am currently dealing with. I am a seller in BC Canada and the buyer is in Thornbury England. The buyer has had the account since 2019 and ha...

Managed Payments & Shipping Lables

In Canada, just have been converted to Manage PaymentsI cannot use my pending payout to pay for shipping labels on the .com siteThere are telling me I need to ship from .ca now, I do all my shipping with from the .com site I can still buy the labels ...

International flat rate shipping not saving in ads

Anyone having this problem? I create a listing or revise a listing and put in flat rate shipping options and prices and when I check the sale after it's listed, all the intenational shipping charges are saying to contact seller for shipping prices. I...

HOW is it a buyer can leave multiple neutrals or negs for same transaction?

i mean i sold a guy about 40 cards, multiple lots all one single transaction. so how is he able to leave me like 10 plus neutrals even though only ONE card lot i didnt have? he should only be able to leave me 1 neutral or negative because he got the ...

Things you wish you knew before selling

I'm curious to know, after habving sold on eBay for awhile what are some of the things you wish you knew when you started that you know now? Just my curious brain wondering and I thought it would be a nice little break from the managed payments sucks...