Seller Central

MANAGED PAYMENTS CORRECTION

It looks like eBay is walking back their threat of blocking sellers from listing after July.15/20 if they haven't signed up for Managed Payments. I wonder why?? Hi silverpinups,You may have received a communication earlier today regarding eBay managi...

Resolved! Please advise on "out of stock" situation

Dear sellers,I can not locate one booklet that somebody bought, saw it million times when I did not need it...What is the proper behavior in such situation?Do I have to advise the buyer about it first and offer something else instead?I mean to offer ...

Why Allow negative feedback on a cancelled transaction

I had a recent transaction in which I had to cancel the sale and fully refund the item. The buyer leaves me negative feedback. Why would this even be allowed by ebay in the first place? The item was not available and buyer was informed, fully refunde...

Do I Have To Use Shippo for Shipping

Hi Folks,I normally print my shipping though PayPal, but with this managed payments change supposed to be coming I don't think I'll be able to do that anymore.Is there a way to print shipping labels though Ebay without using Shippo?I've been trying t...

HAS ANYONE SEEN THE NEW "VIEW PURCHASED ITEM" PAGE AFTER YOU SOLD SOMETHING?

Check out the new "VIEW PURCHASED ITEM" page after you sell something and want to print a copy for your sales records. What a MESS... and eBay thinks this is an improvement! They once again change something that did not need to be changed, yet "SAME ...

Just received a negative for slow shipping go figure..

Just received a negative for slow shipping, is this person seriously leaving under a rock.. delivery estimate was June 23-July 27.. and today they leave message SLOWEST SHIPPER EVER.. I also have another customer writing me after 2 weeks, saying it m...

COVID losses not as bad as it feels but OHHH the accounting!!!

Woke up today to yet another COVID delayed INR request. It seems like I get them every day, it feels very discouraging to be getting them "all the time". So like I like to do I decided to look up the facts and the facts help turn the frown upside dow...

EBay advertising

I usually listen to this programme on RadioOne, but this time I went for the podcast.And to my surprise there was an eBay ad in the middle. Under the Influence is about advertising.What do you think of this ad? https://podcasts.google.com/feed/aHR0cH...

Resolved! ebay.ca 500 error when you "Print Shipping Label"

Hello, I have been having this bug all week... trying to Print Shipping Label leads to a 500 error from the server. I have tried it from multiple parts of the UI. I looked at the Developer console but not sure where the 500 is coming from. I thought ...

No more TRS 10% discount for Canadian sellers on Ebay.com?

Can anyone confirm that? I am rather shocked ......

VISIT STORE FORMAT HAS CHANGED

eBay has made another unnecessary change to the Visit Store format. Instead of three items horizontally across it now looks similar to the See Other Items format where the items are stacked vertically. Visit Store now has a ending soonest default whi...

eBay.ca App - Cancellation Relist bug

Hello, Here is another bug that I would like to report. tyler@ebay can you please look into this? A Buyer cancelled an order 10 minutes after paying via PayPal. I got the screen as seen below. First problem: you should not be showing me USD. Yes, the...

Taking things to the next level

Ok - I'm on a posting roll so let's keep going. I'm a new seller - I basically sold off everything I've had around the house and have started visiting thrift stores. Things are going pretty well but often when I pop into the forums some topics seem l...

Refunding As A Seller

I received a return request from a buyer saying that the item was defective. According to eBay policies, I am supposed to refund the buyer the price of the item PLUS the shipping fee as well as purchase the return shipping label. I understand that I ...

Immediate Payment setting bug

Every couple of months this issue comes up and wastes my time. This may be catching way bigger sellers than myself, so hopefully it can help more people. Thus I am hoping someone at eBay can address this bug. tyler@ebay perhaps? The buyer wants to gi...

Invoice Credit Offer For Managed Payments Registration

I've seen multiple reports on Reddit that some eBay sellers are receiving invoice credit offers if they register for managed payments, seemingly as a last-minute push. I personally did not, but I was wondering: Did anyone here receive an email to thi...

Managed Payments prefilled postal code space bug

Hi! tyler@ebay I need to report that Managed Payments has a bug. I am feeling like an unpaid QA right now. LOL I completed my MP registration yesterday stepping through the pages and then by uploading a void cheque. Then I received a general message ...

Finally photo mailers on shipping supply site! but...

For those who are interested in spending their shipping supply coupon. It looks like they finally added some photo mailers to the store, which when packed flat will fit in Canada Post letter mail, however they only have one size choice, and the price...

Selling Prices

Ok - this is driving me crazy. I'm new so forgive my ignorance. But.. I'm doing some research on top sellers in various categories and somewhat frequently I have come across some very unremarkable items selling for some ridiculous prices. Like a comm...

GLOBAL SHIPPING SCAM to CANADA

Due to this Global Shipping Program SCAM which rips off the Seller also & sends the $ to Pitney Bowes. I've stopped buying books from Sellers who use it which is about 80% of my purchases or 200 to 300 books each year.Who in their right mind would pa...

INR claims with pandemic postal problems - a solution?

In the past we sold as a hobby (on another account). We would like to do so again.But with the postal delays, along with tracking update failures,we are worried about impatient buyers/scammers clicking the button for an INR refundthe day after the eb...

If you sell under 3 different ID's - do you have to register every one for MP?

I sell under 3 different ID's, do I have to register for MP under each one?

Server Not Available

unable to generate shipping label for two days - message received “Server Not Available” Help

Paid for Shipping but wants to pickup

Hi All,What's proper procedure for this? Someone bought an item and paid for shipping. Then they messaged me through eBay to ask if they could just pick up since they are close. I have no problem with that but want to make sure I am protected against...

Shipping to U.S. via USPS is a Covid disaster.

USPS has been an utter disaster for my sales to the U.S. starting in March. I normally shipped "tracked packet USA" and then suddenly my shipped packages disappeared and were un-trackable. Eventually they all were returned to me over an 8 week period...

Selling Limit

Hi I have been only selling in Canada but now changing to sell on the USA Ebay site. If my basic store limit is 250 listings per month for Ebay Canada does that mean that I cansell 250 more (different than Canada) listings in Ebay USA? I keep getting...

Canada Post Shipments to Nunavut

July 17,2020 I just discovered an issue when I went to process a shipment to Nunavut with Shippo. For some unknown reason Both in Shippo and Canadapost when you sign in to either account, it is NOT applying the applicable discount for this location b...

Private Listings - Is there any point?

Are there any benefits to keep listings that are not auction and not personal in nature private? I've read that Ebay already blanks out part of a buyer's name anyways. How effective is this? I've made my listings private since day one for two main re...

Managed Payments, Ebay Shipping labels and Shippo

Hi Folks,I am looking for some advice pertaining to Managed Payments and Shipping labels either with eBay Labels or Shippo. Today I use PayPal for all my eBay revenues, fee payments, purchases, and Shippo labels payments. To use Managed Payments I ne...

Canadians no longer allowed to list on Ebay.com due to managed payments

So a ebay representative just called me back as I enquired about ebay managed payments. She informed me that as a resident of Canada I can no longer list on ebay.com and need to switch the 200 plus listings over to ebay.ca. Thanks ebay only 99% of my...