Seller Central

Combined shipping discounts

Hi All Trying to set up banded shipping profiles as we have on our amazon store... Example purchase 1 item at a price of 29.99 then shipping is charged at a flat rate. But if the product was worth a certain dollar value then shipping would be free. I...

SITE PERFORMANCE

THIS SITE HAS BEEN RUNNING LIKE **bleep** FOR OVER A WEEK?CONSTANT FREEZING & STALLING. SEARCHES DON'T WORK CORRECTLY EITHER, THEY CHANGE THEMSELVES HALF WAY THROUGH A SEARCH???BRAND NEW COMPUTOR & INTERNET SPEED IS A-1!NOT A PROBLEM ON MY END.....**...

Listings that just disappear once they expired?

You can list "Buy it now" listings perpetually, or for 30 days. I choose 30 days because I like to have the ability to review them after each cycle. But I've seen listings that appear to have disappeared on their own. I know items have been listed, y...

Ebay listing glitch: "Unsold items," selected 2 to delete, it wiped out 65 listings

Clearly selected just two, pressed "delete" and they all (all unsold listings) disappeared from the list. Thanks Ebay. That's about 6 hours of work to do now.

Any Problems Shipping To France?

Was wondering if anyone has had problems recently shipping to France? I have sent there in the past with no issues. Today I had a buyer open a request that they didn't receive their item in the estimated time. The buyer is registered as being in Spai...

Resolved! How to cancel a transaction when UPI case already open?

Hi, just looking for some thoughts on this. We have a returning customer from Hungary who purchased several items from us last week, paid for them, and we dispatched. They then purchased one additional item. An unpaid item case was opened against the...

Ebay is charging a 35 cent fee on revisions where accept offers is not inluded.

From the US boards. Everyone should read the US posting below as Ebay is going insane for money. https://community.ebay.com/t5/Selling/Must-use-Make-Offer-Option/m-p/28756069#M1253701

Buyers Not Paying

My first year I never had any issues with buyers not paying. Now since June I have had over $3000 in sales go unpaid. (although note this is only 5-6 sales) Is this some kind of scheme or something that I'm unaware of?Leading into my next question, w...

ebay Sales report VS ebay invoice

Hi there, I have a question regarding the accuracy of the sales report download VS the eBay invoice. I have downloaded CSV list of total sales of a given perioded and the total sales have added up to 11,451.39$For the exact same period I have added u...

Difficult, back-linking paypal payments to Ebay sales records, especially older ones

No coherent linking mechanism at all. Customer from a month ago has a question and sends it through Ebay messaging, you have to dig up the sale (assuming it's even showing on Ebay anymore) and go fishing on Paypal to find the customer payment and REA...

Item Images are missing when GTC Listings are automatically re-newed!

Has anyone noticed that GTC Listings are missing their images when the item has been automatically re-newed. You can see the image on the listing until you click on the item, then the images are blank. If you revise the listing the image comes back b...

Listing confirmation going to spam folder

If you're looking for listing confirmation emails, check your spam/promotion folder. That's where I just found mine.

PP Shipping: No Tracked Package

Has anyone else run across this? It's happened to me twice in the last couple of days. I've accepted offers from overseas countries because the PO site shows that they offer tracked package, bu when I go to print out the label on PP shipping there is...

question for tracking package to the usa..

So i mailed a package to the usa, with tracked packet, it shows as delivered on the 9th of july, buyer just messaged me saying he didn't receive it. I advised him to check with neighbors, he lives in a large apartment building. Any thing else i can d...

Return policy

Check your return policy. All my listings now show "no returns accepted". I only noticed because I revised shipping cost on a listing. If the return policy is a forced min. 30 days ( with few exceptions), it should have been changed to show that. It ...

Today's Promo

Just in case anyone missed it: There is a promotion day for $25 off of items over $119 Code is PRIMO119

Question regarding the new Return Policy rules.

Allegedly you ARE allowed to still have a 14 day return policy in certain categories, collectibles being one of them. When I list in that category on the dot com site I get no warnings, yet every one I list in that category on the Ca site has a warni...

Resolved! About Using the CPC Website for Shipping Labels

I've always found this site a PITA to use. One big problem is that the labels always print out too small.I've found that when I keep at it long enough I eventually get a label which is a usable size but it takes a LONG time and I have no idea why it ...

New Money Back Guarantee not annnounced and still incomplete

Sellers may want to read the link below including opening up the blue+ 's since it affects sellers and returns. https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy...

"Ask Andrea" chat for next week now open!

Hi everyone - Our regular weekly session won't happen next week, as I'll be attending eBay Open. I wanted to get any questions you may have for her while I'm there. The idea is to get some time one on one for her to answer them and respond. If you ha...

Sell an Item page is running super slow!

Is anybody else encountering a very slow process while using the "Sell and item" page?Every other page is running just fine. As soon as I try to fill out the credentials for listing my items, it seems like the page keeps pausing. Any help would be ap...

Canada Post July 2018

In other not so great or wonderful news. The last thing Canadian sellers need the threat of!!! https://www.thestar.com/news/canada/2018/07/12/canada-post-hellbent-on-labour-dispute-as-talks-continue-union-president-says.html -CM

Can't reach Sell Your Item form on .ca - Press Sell and taken to my active listings ?

I'm located in Canada. My account and store are .ca , but I do create 99% of my listings on .com to use USD . I occasionally will list on .ca if I have an item over 1kg for calculated shipping. Came over to .ca today to create a listing and when I hi...

Does buyer get notified that item has been shipped?

Does the buyer get notified by email from eBay when i mark their item as shipped without tracking? Or do i need to email the customer myself? Thanks!

'We're sorry. We encountered an issue processing your payment. Your payment was not processed...'

Anyone else finding it impossible to pay their monthly bill to ebay via paypal this afternoon? We're sorry. We encountered an issue processing your payment. Your payment was not processed and your account was not charged/debited. Please try again. Th...

On pricing

One of my favourite programs-- Under The Influence-- talks about 99 cent pricing and how to get more for your products and make your customers happy to pay it. http://www.cbc.ca/radio/undertheinfluence/the-real-reason-most-prices-end-in-99-cents-1.47...

Canada Post letter rate increases likely for 1/19

https://www.canadapost.ca/web/en/blogs/announcements/details.page?article=2018/06/21/canada_post_proposes&cattype=announcements&cat=newsreleases

Automated approved return request and all the changes on eBay side

Hi there Hope everyone have a good weekend sales Here is my issue :I had return request that was automated approve and the email from eBay stated that i dont need to do nothing just wait for the buyer to send the item back and proceed the refund .Cla...

How to relist without giving buyer a strike.

I want to relist my item but spare the buyers a strike for not paying.The reason is the buyers (new buyer) purchased an item before getting a shipping quote. The shipping to the buyers country was very, very high.How do I cancel this transaction and ...