Seller Central

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

Spring seller update, read it and weep. More cost to sellers

https://community.ebay.com/t5/Announcements/2017-Spring-Seller-Update/ba-p/26628426

If selling on ebay.com from canada is canada post international parcel

Is it my cheapest option let's say I'm selling a toaster.

PO delivery times, anybody's guess....

WOW buyer from France advised receipt of item today Feb 28th. The item was mailed in the afternoon of Feb 24th. I'm lucky if stuff to Toronto (a 2 hour drive away) arrives within a week or two, yet this one gets to France in 4 days.... As I said in m...

Buyer wants to cancel before I ship - how?

A buyer bought an item a few hours ago, they want to cancel si they can pay on a different credit card. How do I do this, I know I should know but I've never been asked to cancel at a buyers request before. Thanks.

Broken Video Game

What is the correct condition to select when selling a video game that doesn't work ? I know that category doesn't have any "for parts" option.

Resolved! The Activa scroll is back

That is good, but why are most of my items being scrolled already sold? I can't be the only one it's happening to, is there a way of making them current, or are they still in the test/trial period?

Has anyone else received this promo from eBay?

I received this in my email but not in my Messages on eBay.

Resolved! Oops, it looks like you missed something. Please fix the problem below?

Trying to remove a reserve on an item with 15h left, and getting "Oops, it looks like you missed something. Please fix the problem below."... but there are no problems. Tried a few times in both Chrome and IE, cleared cache etc. 5 bids, current bid b...

Resolved! A not nice chat with defect removal specialist yesterday and was told US policies apply to us

Called to see if I could have defects removed for late shipping as it is called and talked to a specialist. Lo and behold I was told even though I am in Canada, the US policies apply even if they are not published on Canadian Ebay. I guess we are 3rd...

What kind of nonsense is this?

I sell on both .ca and .com and when I went and looked at my US tracking report I got 3 dings. All listed on .ca and all purchased and sent to Canadians. What is going on?

Shut Down

I am going on vacation soon and I'm planning to shut down for awhile to get some other things caught up. How long can you shut down before you get the list restrictions and PP holds your money for 21 days I'm not sure but I will probably close the st...

Shipping and operating from Canada / Selling to US customers

Hi, we were wondering if we have to pay any taxes (selling, income, etc.) in the US if we are selling/shipping/operating from Canada to the US eBay.com customers? Thanks a lot!

Marking "payment sent" in My eBay and eBay seller claiming to be "scammed".

I have read that an eBay seller claims to be scammed by the buyer merely checking off "payment sent" in their (the BUYER'S) My eBay page. As a buyer, I do not understand the seller's claim of being scammed by the buyer merely marking "payment sent" o...

Not this 'force majeure' again

Anyone else get a notice today from Canada Post about ' Force Majeure' as a result of extreme weather? The parcel is in Mississauga and destined for Brooklyn.

Reporting a scam account

I received an offer for full price on a Best Offer item from a new member...so new in fact that they just signed up today. Anyway, long story short I'm wondering if anyone has reported a scam account and how they did it. Thanks!

How Canada Post made the online retail revolution possible

https://www.canadapost.ca/magazine/en/unlikely-game-changer/ I don't know if the above link will work, but I just noticed the above article on the CP website ~ boy I never realized how great Canada Post was Here's an excerpt: "The meteoric rise in on...

The things thrifty? loyal? OCD? CEOs sometimes do...

Thought it was time for a smiley kinda message... (PS Moderator this is funny about selling stuff, don't move it away please) The regulars will remember my celebration regarding my camera's 100,000 picture being taken. Well it is up around 107,000 no...

Late shipping defects....

Late shipping defects may come back to bite you. I looked at the feedback of a seller from whom I had recently made a purchase. I was completely satisfied with everything about the transaction. However one buyer left the seller negative feedback beca...

Shipping to India expanded by Canada Post

Announcement from Canada Post. Who among us regularly ships to India? Is it an expanding market? https://www.canadapost.ca/web/en/blogs/announcements/details.page?article=2017/02/17/canada_post_hosts_th&cattype=announcements&cat=newsreleases

Promo Feb 19-23 USA only 500 Auction or Fixed

List FREE - 500 auction-style or fixed priced listingsPay no insertion fees on up to 500 listings. Plus, add Buy It Now for free. Learn MoreStart: 02/19/17 00:00:00 PSTEnd: 02/23/17 23:59:59 PSTAvailable at ebay.com

unable to list in proper category

need to list in bullion category but due to to being scammed and rating dropped am forced to use category that doesn't get the exposure for what I am trying to sell . Is there any way to get around this or am i supposed to wait for next evaluation

In case not everyone has read any of the rah rah for 2017

http://community.ebay.com/t5/eBay-for-Business/Our-2017-Game-Plan-for-Seller-Success/ba-p/26582650

TRS

I have managed to keep my TRS on .ca If I list on .com and ship without tracking could it make a difference to my TRS discount? The older I get the more I am getting confused!!!!:

Delivery times and what I see and what buyers see after the fact and defects

I looked at a couple of my listings and see many variations of shipping times when I use the same selections.All show the US being shorter than domestic. On Canada shows as 6 - 13 and 3 - 17 - why the difference, who know On US shows 7 - 12 and varie...

Ebay hiding listings again or better yet, still

Listed an item on the 5th through Auctiva, shows in their active listings and when I click on it, listing opens on Ebay Go to Selling Manager Pro and the listing shows in active listings. Now for the problems:: When I go to my store, the note does no...

I need help to understand the requirements for selling

Hello I posted this question yesterday in the ‘’Answer Center’’, but I see this board here is more busy (and that I might get a reply faster.) I am confused with the term “selling internationally’’ and the requirements to do so. I am a new Ebay membe...

Watch for scammers (on Kijiji this time)

http://www.intelligencer.ca/2015/01/29/chris-malette-almost-scammed

I have a question about mail on Family Day Feb 20th

If I am reading this correctly, Canada Post will be collecting and delivering mail on Monday, Feb. 20th? Even though my little rural PO is closed? So I can drive to town to mail on Monday and my mail will be shipped that day? Find out operating hours...

Currency Freedom

Why Ebay do not allow us the freedom to choose the currency of our choice. we don't need restrictions about how to sell our products. only the sweller know what is best for him

Well this is a first for me. Tracking says delivered, buyer says no.

All my US mail is sent using USPS with tracking. A buyer bought on Feb 7, shipped Feb 8 and according to the USPS website delivered on Feb 13/17. Buyer contacted me tonight stating that he knows that tracking shows delivered but he did not get it. He...