Seller Central

Unpaid Items

I have one item in my unpaid list. I thought it was a INR that I refunded. But on my phone I noticed it was a different item that actually was not paid for. I did file an unpaid case for it and closed it. What is odd that between my phone and my comp...

Paypal Funds Pending

I sold some stuff a while ago and it says my funds are pending. I read that 4 days after the buyer receives the items, the money will be available. The problem is, my buyers received the items days ago, since I gave a tracking number so I know. Does ...

What is this new buzzword "Ebay defects"?

What happens if you get defects are sellers sent to the Russian front or something, use to be a badge of honour to give refunds now it's like a minefield .created by another genious EBay drop out.

Resolved! Any way I can discourage another seller from copying my titles and item specifics word-for-word?

I realize that 'Sell One Like This' serves a true and necessary purpose but is there anything that I can do to dissuade a specific seller from chronically copying my titles word-for-word? He/she also uses my custom-created item specifics (again word-...

Primary Shipping Address on eBay and knowing how it works ... eBay in relation to Paypal

Knowing how eBay works can be an advantage. -------------------------------------It was a few months ago that it was learned that the Address for a specific transaction on Paypal was linked to the address listed on eBay… Listed as the Primary Shippin...

How do bulk edit the automatic re-list?

I need some help. I want to remove the automatic relist from some items. I can't find the edit for that. Thanks.

Combined shipping won't recalculate

I've been away from eBay for well over a year, so I may be missing something. I can't seem to get the "recalculate" shipping button to work on a combined order. It just keeps reverting back to the original cost. This should work, surely, but it doesn...

What can be done about non-paying bidders. I had another 5 this week. How can sellers be warned?

There has to be something that can be done about non- paying bidders, and some way to warn other sellers, Nn some of the best selling days of the year I had 5 items in limbo waiting for payments that never came, this is grossly unfair to sellers, and...

SELLERS: EXTRA PROTECTION NOW AVAILABLE WHEN YOU SHIP TO 34 COUNTRIES WORLDWIDE

I don't care about the feedback. That is not the problem with sales to the listed countries. What good is it to lose the money when the item "gets lost in the mail" - but not get negative feedback. I will have great feedback when I declare bankruptcy...

Resolved! Thumbs up Ebay

I tend to complain a lot, but the truth is over 1200 or so sales only a very very few were a problem, thumbs up for EBay.

Charge back fee

I have been notified by PayPal that they are increasing the Charge Back fee to $20.00 in October. That seems pretty high - why do they need to charge anyway? It's not like they are using up resources for the service. Does anyone know what it is know?...

PayPal shipping labels - tracking numbers not showing in ebay order details

Tracking numbers are not showing in ebay order details once labels are printed using PayPal. Even uploading them to ebay is not added them correctly. Sick of being blamed and explaining why because of ebay and paypal site issues. Sorry I don`t have t...

Paypal and charge back

I posted couple days ago that I got charge back for very 1st time, and today I got email from the buyer saying that she did not file charge back and did not aware about it. She promised she will try to resolve the problem from her side and if happene...

Resolved! Banner below states returns on all items

How can that be true? Even Walmart has limits on returns of many products?.

My fellow sellers

When would you think is a good time to relist and avoid the Christmas postal delays.........thank you as always

I have a lifesize NIB Elsa in an Anna box? Anyone else?

Can't find anything that someone else has gotten..didn't notice it until I got it home.

Not Easy to Sell on eBay.

Mary was looking to buy AN ASTRONAUT'S GUIDE TO LIFE ON EARTH by CHRIS HADFIELD , the Canadian astronaut, for our fourteen year old grandson. Taking a look at eBay, she found over twelve new copies BUT all of them came from sellers in the USA, Austra...

How to close charge back case?

Hi I just got credit card charge back for very 1st time.I don't have tracking number as it was sent by air mail package, so I don't want to fight in this case as I heard chance to win is close to 0 %.How to close the case?There is 4 option there:1. I...

How to remove catalog description?

How do I remove the catalog description when it is incorrect?No option for it in revise item.

MONEY BACK GUARANTEE SPLATTERED EVERYWHERE!

This is an insult to honest buyers, maybe promote sellers not insult them !

My customers can't buy Multiple items using the Shopping cart in Ebay.ca

I have had several US customers unable to buy Multiple items using the shopping cart. Ebay tells them that I don't Combine shipping..YES I DO! I have called Ebay and made Changes in my preferences over this but still makes people have to pay for each...

Options for a buyer changing his mind after I have sent a package

I just had a buyer from the U.S. contact me today to say that he has changed his mind and doesn't want the item he has purchased but I have already sent the item. He has told me that he is going to send the item back as soon as he gets it. This is th...

wrong picture in ad

I have a buyer that is claiming an item is not as described and wants a full and total refund because one of the two pictures in the ad were not of the item being sold. However, the title and the written description describe the item EXACTLY. Is he c...

Buyer from hell Partially returns an item Threatening with a negative feedback

Really need help with this (Item # 111348260423) Buyer purchases my fully tested motherboard.Buyer then claims that it has "GPU damage" - shows me a pic of the board working but he has wavy lines now showing.I explain that the board did not do that w...

Anyone else havng problems with eBay messages?

I have just had two bounced messages from relies to potential buyers through the eBay message boards. Also, I was just checking my Paypal account and see that someone purchased an item yesterday and paid for it, but I have had no "item sold" invoice,...

Here is anothe one

You will find these banners plastered all over eBay in big caps. MONEY BACK GUARANTEE - IF YOU DON'T GET WHAT YOU ORDERED, WE'LL GET YOUR MONEY BACK FOR YOU. Usually followed by this cut and paste quote: "You’ll hear from us in 48 hours. If you still...

more protection from the "I never got the item" customer??

Just fully refunded another buyer who claimed that they never received the item in question. It doesn't happen often, but it is irritating when it happens as I am out the cost of the item and the cost of shipping. I understand that it is the cost of ...

Combined shipping. What am I doing wrong or not doing?

Hi I sell CD's and if people want they can without a jewel case combine shipping for up to 4 CD's in Canada and 3 CD's for US or international. My listing are set up with a buy it now, immediate payment required so I ask the buyer to let me know so I...

Resolved! not able to have 2 shipping options?

OK so I want to do fixed price shipping to Canada since the price is the same everywhere as it is a large envelope. But I also ship to the states I notice that the pricing is very weird anywhere from 3.64-8$ depending on were in the states for the pa...

Resolved! American Shipping Dropping off Listings Randomly....

A Canadian seller posted on Reddit yesterday that they were curious about some listings that had next to no views and when they checked, they realized that the American shipping info had mysteriously disappeared along with their listing on .com I got...