Seller Central

They refunded my buyer without returning the $400 item! PLEASE HELP!!

Hey guys, I am very very new here. The issue I am seeking advice from you on is my 2nd sale on eBay ever and I had a horrible experience that left me deeply depressed. A buyer buys my item, I send the brand new unopened item (computer motherboard) to...

Low sales/views

Ok so I never visit message boards anymore, I don't spend anytime on this sort of this. I hope to achieve some information from other sellers or anyone with some intellect to offer to this post.I do around 3-12 items a day, after the update thing hav...

Some interesting info re. taxes

Posting as a new topic purely for visibility, hoping other sellers benefit from this. Come July 1st, we (sellers) will no longer have to pay taxes on our selling fees (fvf's and $0.30 transaction fee). If you are charged taxes on your selling fees af...

Ebay Collecting sales tax from the sale of OUR items ?

I don't quite understand how a 3rd party has the authority to charge tax on an item they are not selling ? They can charge HST for services, but collecting taxes on an item they don't own or sell, someone explain this for me please ?

Regarding selling on eBay

Hello,I was a buyer few years ago on this platform.But few time ago i creat a new account on ebay...Wel as Il have read policies and other infomative details.Anyoe just give me a some kind of tips and major thing after the policies on eBay...I meant ...

Resolved! New Canada Post package rates

Does anyone have a link for the new CP package rates please?

Have you tried to set up a secondary account on .ca and have it immediately permantently suspended??

Longtime account holder on .com, forced to set up an account on .ca in order to continue selling on .com. I'm Canadian and reached the $600 USD threshold that the IRS has imposed on sellers it believes resides in the US. Since eBay does not allow for...

No views

With few to no views for days, and some listings with 0 views since the beginning of the listings, I guess I can assume my time with ebay has finally come to an end. I'm a small boutique seller since Jan. 2003, I never had the volume that some of you...

HELP! International shipping options for Canadian sellers(?)

Hello my friends, I am in need of your expertise. I am located in Canada and have recently decided to start shipping Internationally. However, with eBay requiring all orders to include tracking, I am left with just one option, that being "Internation...

Sales down

I know, everyone makes these posts... but 8 sales in the last month and a half. I know my stuff isn't the greatest but it's never stopped me from making at least 2-3 sales a week at minnimum. The Post office ladies even commented they forgot what I l...

Package to Los Angeles-Canada Post

I see on Canada Post's Site that packages going to the USA from BC now go throughLos Angeles instead of San Francisco. Previously package tracking would scan in SFOwithin 3 to 4 days of shipping. My latest shipment scanned in Vancouver on May 27 andt...

Selling why does ebay allow useless new buyers to give negatives

why does ebay allow useless new buyers that dont know how ebay works to give negatives to sellers does ebay think this helps sellers ,these buyers have not sold a thing in thier life so they dont understand sellers position .so do i do the same thing...

Resolved! sellers xp on best time(s) to list items -- thanks!

Hello, we are new sellers in the book universe -- has other sellers noticed best times to sell items??ie: weekdays versus weekends? mornings versus afternoon/evenings?? any feedback would be greatly appreciated. We just want to give buyers the best o...

Fraudulent buyers taking advantage of SNAD Chargeback loopholes

As the title suggests not exactly a ground breaking revelation I know but in my experience it’s getting worse eBay should do more to provide sellers with better protection from fraudulent buyers.Sad fact is a buyer can get anything for free on eBay i...

Is there a way to change the font on Seller Hub?

Ebay just changed the font on Seller Hub and i'm finding some of it difficult to read...the characters are smaller and thicker. Is there a way to change it? Does anyone know the name of the font that was there before, i found that pretty easy to read...

Non paying buyer time limit

I have a couple buyers who have not paid for their items, it has been about 10 days. I have sent a couple emails to no avail. I have sent invoices.....nada. How long do you guys allow an unresponsive buyer to keep your item hostage before cancelling ...

June 6 Canada Post fuel surcharge gets another increase

Canada Domestic up 6% to 37.00% USA and International up 2% to 19.75% for Packet and 21.75% for Parcel Priority Worldwide up 2.75% to 25.25% Source: www.canadapost-postescanada.ca/cpc/en/support/kb/sending/rates-dimensions/fuel-surcharges-on-mail-and...

Setting preferences to combat deadbeat buyers

I'm having a lot of non paying buyers lately after I've accepted offers. Can someone please tell me why I cannot change the settings of how much time a buyer has to pay? The only option it seems to give me is 30 days!? Please see attached screenshot.

Ebay business registation

Good day people. For ebay canada,1. do I have to register a Sole proprietorship? what does it depend on?2. do I have to open Business bank account or personal, to link to my MP?Share your experience pls.

Late delivery

Buyer pays for an item on March 27-2022, item was shipped on March 28-2022, buyer left a positive feedback, EBay claims buyer complaint for late delivery.How can I get a late delivery ding on my account if don’t control postal service deliveries spec...

Protect your account garbage.

Anyone else getting tired of the constant harassment from Ebay with the protect your account garbage. Every time you sign in, constant emails that just don't stop. I use my account every day and am just getting totally PO's at their garbage.

Why do buyers get to open a case without contacting me first?

On Amazon, if the buyer doesn't receive their order, Amazon requires them to message the seller first and if the seller doesn't respond, then the buyer gets to open a case. On Ebay, however, when the buyer doesn't receive something, they just click "...

Comments from Canada Post about returned package

I just phoned Canada Post. Now I am not sure about the knowledge of the rep, he at first insisted that letter mail was only up to 50g. I went over all the specs. for the one returned, he thought it must be a problem with my post office. I told him th...

Buying a USA-Canada Return Label from Shippo anyone?

Hello, Its been mentioned by some that this is in fact a possibility now? Curious if anyone has successfully done this and would care to share how? I've been researching online but info on this specific topic is scarce it seems. I've also called Ship...

My listing was removed as counterfeits

I received a message from ebay saying that they removed my listing because it was reported as counterfeit by the owner. The problem is it's not a counterfeit. The listing has multiple items and I have kept this listing for more than a year. It wasn't...

Item Shipped and Delivered but money still on HOLD ? How long doe's Ebay keep payment on Hold?

Hi! I haven't sold on ebay since a few years. I was used to Paypal... I added my bank account to the new ebay payment and comfirmed my bank account. I sold for around 600$ of items and thoses items were shipped with the ebay Canada Post print label.S...

OFFERS NOT BEING SENT TO MY EBAY MESSAGES!

tyler@ebay why did this happen?? Today, I had an new offer (actually it expired in 11 hrs) via my smart phone and the offer did not exist in my eBay messages on my desktop computer. If I didn't look on my phone I would have never known I received an ...

I AM MISSING OFFERS!

Hi. Hoping you experienced users can help me with something quite simple. I have only about a dozen items for sale on Ebay at any time. I like to accept offers but I notice I don't get notification of offers via email from Ebay. Is there a setting fo...

Real Time Tracking

velvet@ebay Recently there was a popup as I went to update tracking for a shipment. As far as I know there was no messaging from eBay about this change or if it is APP driven only. Attached is a discussion on dot com. Does anyone know if this functio...

Scam or not?

OK. Have not run into this before. I have a buyer who purchased 4 identical items. Didn't ask for a discount or a combined shipping option. I go into the dtails and find that each item has a different mailing address. According to ebay the items are ...