Seller Central

Resolved! Shipping conundrum

Here is what is happening. I sell a vintage radio for say: $100 and the shipping is $25. So within a week eBay sends me $125. Then a few days after that they bill me $25 for the shipping. Is that just not stupid? Why not just give me the $100 purchas...

eBay Failed to Charge Shipping

Never had this happen before. eBay just completely failed to charge shipping to a buyer. The invoice clearly shows $35 for shipping and somehow the buyer managed to skip paying shipping. Anyone else have this issue lately?

Instant Payment

People got used too not having instant payment anymore but honestly I think eBay should step up and get their sellers paid right away! Nowadays it gets rough and when I sell something there are times I NEED the money right away , I don’t even mind pa...

Shipping multiple boxes in one listing - workarounds?

I'm selling two drums and a stand that will be in 2 boxes respectively. I want to do a 7-day auction starting at $0.99 + shipping. From my googling and reading it does not appear there is a good way to estimate shipping in 2 boxes on ebay. I am shipp...

Buyer in China submitting a INR case two months after buying

I am a Canadian seller who sells mostly fantasy RPG hobby stuff on ebay.com. Back in mid February a Chinese buyer asked if he could buy $150 cdn roughly worth of items from me. I typically don't ship outside of NA or Europe but he seemed like a nice ...

Returns US buyer - back to Canada: Should buyer purchase return shipping from Ebay? Cost?

I use PirateShip for my non-ebay returns. I haven't had a return for last 2 or 3 years (knock on wood) so wondering if things changed with returns. Does ebay require the buyer to use Ebay own provided return labels (as it is in case of Amazon) or can...

Ukranian stamp and related items

I feel that any profit from selling the Ukranian stamp depicting a defiant soldier telling the russian war-ship to go f-- themselves as well as assorted items posted on ebay ,tacky as they are, with people dying in this war, the money raised should b...

Question about eBay fees for VAT and IST

When doing my taxes how do I figure out how much I have paid in fees to eBay for the amount they pay on my behalf for VAT and IST. I do know how much they paid but don't know the percentage that they charge me. Anyone know where to find this?Thanks.

Resolved! Interesting fee refunds within 24 hours of application when item sells

I'm sure somewhere in the small print somewhere there's something about this, but today I again noticed a 6c "plus" on my account after an item sold. The 6c refund is for the 2nd category listing fee. I checked back and the item rolled over at 7:45 P...

Resolved! LISTING LIMITS CLARIFICATION

Hello. I am seeking clarification on my listing limits. Currently I have a limit of 400 items with 47 active listings. My listings are 7 day auction style . Whenever I go to list an item eBay wants to charge me a listing fee. The essence of the quest...

Opening store

Hello, after 18 years on Ebay, I decided to open a Store, I list about 950 products every month, all in the Buy It Now category. My concern is that if I list these products on May 1 they will be automatically renewed on May 31, will Ebay charge me fo...

Resolved! Why do Buyer requested cancels cost Sellers money?

I'm back to vent (after months away), to hopefully get eBay to think about another one of their awesome "features". Today a Buyer purchased an item, paid, and then 15 seconds later requested a cancellation. 'It would not arrive soon enough'. Problem ...

Does eBay offer listing backgrounds

I just recently quit using Auctive because of their ridiculous rate increase and listed a couple of radios using the eBay listing service. The leBay istings look bland - no colour or backgrounds. Does eBay offer anything like that?

Update from Tyler

Hi everyone - I wanted to share with you that I have accepted a position with an outside company and my last day with eBay will be Tuesday April 19. Thank you for sharing not just your expertise and feedback, but also your lives with me. I’ve loved g...

CRA reporting sale vs payout after Dec 31

So payouts are not made the same day as a sale. If I have a sale on Dec 31 2021 but the payout doesn't hit my bank till Jan 2nd 2022 am I including this in the '21 tax year reporting or does it get pushed to '22 year?

Resolved! vacation mode

I was on vacation for three weeks and put all my listings on "vacation mode". I have over 800 listings and do not have a store. I ended the "time away" last night and I am now being charged all these insertion fees. Why is this happening?

how do I use UPS as a carrier options when listing an item?

I am selling items in Canada. I want to show UPS as a shipping service so that the calculated shipping cost would show the UPS rates. When I try to update an item I am selling or selling a new item, I choose to add other shipping options, and only ch...

CHITCHATS EXPRESS LOST PACKAGE

I recently shipped a package with ChitChats. The tracking shows they accepted the package on March 23. USPS is still "waiting" for the package as on April 13. Here is the answer I got from the ChitChats support team: Thank you for your patience while...

Resolved! Streamlined from search results for no reason

Hey there I'm selling those items # 294914560113 / 294843056384 and noticed after researchs that ebay remove them from search results for no reason Searching 'graded card sleeves' which will the most common search, with filter lowest price + shipping...

is it possible to send a refund after 6 months?

I just got a message from a buyer that item bought and mailed Aug 18, 2021 did not arrive. He requested a refund. Is there any way to do this? eBay only keeps the sales info for 90 days, hence no refund button. I could send $ via Paypal if I had his ...

Do non store owners still get the same number of free pictures per listing as store owners?

i'm giving up my .com basic store at the end of the month and am wondering if i will still get the same number of free pictures per lising i am used to getting now. I dont trust Ebay's information which is usually out of date, so i thought i'd ask th...

Invoicing discrepancy. Is this a new Glitch?

Just had a sale. There was a bit of a delay to the payment so separate email. Note discrepancies for shipping. Has anyone else ever seen this? They should match. My only concern would be receiving what was actually due for postage and NOT being short...

Should I text a potential buyer

Hello everyone, I just accepted my first offer from the buyer. She then sent me a messagesaying that she has a question about the item and wants me to text her at her private email address. Is this the right way to do things. Why cantshe ask the ques...

Best-Offer Listing Default - Ebay Messed With the App Again!!!

Arrrrrrgggghhhhh!Last year / year before last, there was an issue with re-listing/listing in the App - where it would default to include Best Offer and you'd have to turn it off. Extra step. PITA, but whatever. The bigger problem is that those same l...

Ebay Holding Funds and closing my seller account, Allowing Fradulent Buyers; Considers Me a Risk?

Dear Customer, My sincere apologies for the wait you have had had to have for receiving the items that you rightfully paid for and purchased on my Ebay store. On April 6th, Ebay decided to Permanently shut off my store without giving me any due notic...

Dear ebay, please stop changing the font in seller hub

I get you guys want to keep improving and whatnot, but for real, please just pick one and stick with it. It's starting to drive me nuts. Thanks.

Buyer getting shipping error message can not purchase

A buyer from the USA is getting a problem message and can not purchase my item. I tried to help them by changing a few shipping options on my end. I asked them to go on desktop version site to add item to cart and request an invoice, and they do not ...

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Ship to a different address

Have a buyer, already paid, who now wishes me to send to a new address. Something in my mind has a niggle of a warning against doing this. Ebay policy? Common sense, or plain old seller paranoia? Any input is good, thanks in advance guys and dolls, A...

Did you notice how international shipping costs gone up?

I used to ship to Europe at no charge, included the shipping in my selling price. Last year shipping to Europe was same cost as shipping to US. Both was less than shipping within Canada for me. Now cost from Canada to Europe has gone up crazy. I used...

How to handle shipping labels for pre-orders

Hello, I'm fairly new to selling and I just made my first sale for an item that will not ship until July. I couldn't figure out how to set the listing to reflect that, but I made sure to make it clear in my ad. I also followed up with the buyer to le...