eBay sales invoices are not coming through

For me at least. I happened to check my eBay page a few hours ago and saw that the number of my  listings had changed, when I scrolled down I saw that there had been a sale. Then an hour ago I found another had sold, but no notification by email of these sales.

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eBay sales invoices are not coming through

Same thing happened to me today.  Sold an item this morning, no notification email from ebay.  I did receive the payment email from paypal.  The sale also shows on ebay, just no email.  Appears to be another ebay glitch.

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eBay sales invoices are not coming through

Hi @triber and @forester_studios,

 

I'm looking into this and will provide an update when I have one. In the meantime, any screenshots or examples of this would be very helpful. Thanks!

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eBay sales invoices are not coming through

I don't have a screenshot of the sale that never arrived, it is Item #372114737011 the other arrived about 4 hours late.

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eBay sales invoices are not coming through

Item# 162732881492 - No screenshot as email from ebay still has not arrived.

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eBay sales invoices are not coming through

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eBay sales invoices are not coming through

simeovivia0 - You are an eBay employee.  That is a good thing.
 
I noticed (from your feedback) that you sold an item on eBay a while back.
 
In the "good old days" employees were required to identify themselves in the listing(s) as eBay employees when listing stuff for sale. 
 
Have the rules changed?  Or have they forgotten to tell you?
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eBay sales invoices are not coming through


@pierrelebel wrote:
simeovivia0 - You are an eBay employee.  That is a good thing.
 
I noticed (from your feedback) that you sold an item on eBay a while back.
 
In the "good old days" employees were required to identify themselves in the listing(s) as eBay employees when listing stuff for sale. 
 
Have the rules changed?  Or have they forgotten to tell you?

simeovivia0 as an eBay employee made a test listing 112635674483 on Nov 9 for eBay Packing Tape but did not follow eBay rules for a test listing.

 

Listed in the wrong category.

Did not have Test in the listing title.

 

http://pages.ebay.ca/help/policies/listing-no-item.html

 

Policy overview

 

eBay is a place where people can buy and sell all sorts of items. All listings have to offer a physical item, a service, or digitally delivered goods.

 

Make sure your listing follows our guidelines. If it doesn't, it may be removed, and your buying and selling privileges could be restricted.

 

Test Listings

 

To make sure buyers don't confuse a test listing with an actual listing, follow these guidelines:

  • Use the Everything Else > Test Auctions category only.

  • The word "test" must appear in both the listing title and the listing description.

  • You can only have only 10 test listings at a time.

  • Listing fees apply to all test listings.

Just posting this to let simeovivia0 know that eBay can be a harsh place to sell on with many rules and policies that sellers may or may not be aware of nor could know without exhaustive research. If the listing had been reported by an eBay member, eBay may have put a black mark against a seller for such a simple policy violation.

 

 

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