eBay

sophia4dan · ‎07-31-2017

I had an item 5 copies of a photo magazine cover and sent them to a friend which I have done for years Now I get them back and list on ebay and some buyer says it is a fake and a photo copy .If he is not happy and wants to return item no problem but to call me a fake and selling photocopies as though they were real autographs deceiving I feel all should lmow his name and I am a unhappy ebay seller.

reallynicestamps · ‎08-01-2017

Until youposted here the slurs were between you and your buyer.

You may wish to ask the moderators to delete your post.

I don't understand what happened.

You sent some magazines to a friend.

I guess she returned them.

You sold them.

The buyer complained that they were counterfeit.

But now they are autographs, not magazines?

Or was the buyer your 'friend"?

Anyway.

Tell the buyer to return the items for a full refund.

Politely.

When you get them back, refund.

Not every transaction goes perfectly.

And he can leave feedback, so be gracious and polite.

"I regret that you are unhappy with your purchase. Please return for a full refund."

If the buyer wants a partial refund "Please return for a full refund."

No return, no refund.

Now .

If the buyer opens an Item Not As Described dispute.Tell him

"I regret that you are unhappy with your purchase. Please return for a full refund."

Ifhe is in Canada, you will be required to send a Return Shipping Label.

You can do that through Canada Post/Snap Ship.

If he doesn't use it, you don't have to refund.

If he is not in Canada it is more difficult because you can't send him a Return Shipping Label

Instead, you go to Paypal's Send Money service and send him the postage.

https://postcalc.usps.com/?country=10440

You need the Size and Shape icon for First Class International Parcel.

If he doesn't use the money, you have a PP dispute to open, which gets complicated, so

KEEP IT POLITE.

"I regret that you are unhappy with your purchase. Please return for a full refund."

If you don't accept the return, by the way, you will still be forced to refund and the buyer can keep the disputed items, or destroy them.

So.

KEEP IT POLITE.

https://youtu.be/jZ3k2xA1Wcw

hyperrush · ‎08-03-2017

Magazine pages sell well?Didn't know.

dutchman48 · ‎08-03-2017

@reallynicestamps wrote:
Until youposted here the slurs were between you and your buyer.
You may wish to ask the moderators to delete your post.

I don't understand what happened.
You sent some magazines to a friend.
I guess she returned them.
You sold them.
The buyer complained that they were counterfeit.
But now they are autographs, not magazines?
Or was the buyer your 'friend"?

Anyway.
Tell the buyer to return the items for a full refund.
Politely.
When you get them back, refund.
Not every transaction goes perfectly.
And he can leave feedback, so be gracious and polite.
"I regret that you are unhappy with your purchase. Please return for a full refund."
If the buyer wants a partial refund "Please return for a full refund."
No return, no refund.

Now .
If the buyer opens an Item Not As Described dispute.Tell him
"I regret that you are unhappy with your purchase. Please return for a full refund."
Ifhe is in Canada, you will be required to send a Return Shipping Label.
You can do that through Canada Post/Snap Ship.
If he doesn't use it, you don't have to refund.

If he is not in Canada it is more difficult because you can't send him a Return Shipping Label
Instead, you go to Paypal's Send Money service and send him the postage.
https://postcalc.usps.com/?country=10440
You need the Size and Shape icon for First Class International Parcel.
If he doesn't use the money, you have a PP dispute to open, which gets complicated, so
KEEP IT POLITE.
"I regret that you are unhappy with your purchase. Please return for a full refund."

If you don't accept the return, by the way, you will still be forced to refund and the buyer can keep the disputed items, or destroy them.

So.
KEEP IT POLITE.

https://youtu.be/jZ3k2xA1Wcw

I think the original pages are being photocopied and then the photocopies are being sold

reallynicestamps · ‎08-03-2017

That seems to be the buyer's take on this.

But the word 'copy' is vague.

I bought a 'copy' of a magazine at the supermarket yesterday. Hundreds of thousands of copies were printed.

The 'photocopy' is different. A different process is used to reproduce the original 'copy'.

Actually it is pretty easy to tell an original magazine page which is lithographed from a photocopy.

The orginal copy will show tiny dots of ink under magnification. The photocopy doesn't.

Also the magazine page would have printing on both sides.

My vocabulary hurts. I'm going to lie down now.

ricarmic · ‎08-03-2017

I had this exact problem for a while because I was referring to a stamp as a nice copy (as in a nice example) in the title.

Overseas folks, were especially confused thinking that it was a copy of a real stamp and not a real stamp....I even had them cancelling transactions because they thought I was going to rip them off....

So I fixed all the item titles that had the word copy in them.....

electronicifycanada · ‎08-04-2017

He extorted you, it's against policy to extort using feedback. The buyer saying "I want a refund" is fine, but when they say "I want a refund or else you will get a negative feedback" is extortion...

However you need to beat the eBay guarantee first and you should on the basis that he admitted he changed the clubs.

reallynicestamps · ‎08-04-2017

First we had magazines.

Then autographs.

Then clubs?

What the what?

sophia4dan · ‎08-08-2017

well it was a photo copy of original magazine which I then had autographed by ron turcotte original autograph handsigned which is why the photo was sent to him upon receiving it back I listed it as original but the original part was the autograph and when the buyer received the item he claimed the all thing was a photo copy which really irritated me for all the effort to coordinate but if he wants a refund no problem

sophia4dan · ‎08-08-2017

yes I feel the truth should be spoken no matter what the fallout may be

sophia4dan · ‎08-08-2017

photo copy of magazine cover which I then had autographed by turcotte the phoyo is a copy of the magazine the autograph original but the buyer claimed whole thing a copy which it is not

pierrelebel · ‎08-08-2017

"...refute lies ..."

With all due respect, there is no "lie". There is a difference of opinion and, if I may be candid, you are responsible for the misunderstanding.

Your listing should read signed "photocopy", it does not. That is the source of the problem.

sylviebee · ‎08-08-2017

That particular Time Magazine featuring Secretariat is quite valuable on its own and probably valued higher than the autograph itself. I sold a copy for about $200 and your buyer must have been expecting the actual cover.