w~~_7.JPG "pjcdn2005"){kind=avatar}
Hi,
Anyone else has the same problem? I got 2 orders from a buyer, paid separately. The "print labels in bulk" feature is broken, so there is no possibility to combine the orders. I can put 2 items into one package, and add the 2nd tracking manually, but it will automatically result in a defect. Any suggestions, what to do? Thanks!
Here is the message I get:
@pjcdn2005 wrote:Were the 2 items bought using the exact same ID? If it was a guest ID they will be slightly different which woukld cause a problem when combining.
You shouldn't get a 'ding' if you manually add the tracking number.
The same buyer - just got a "thank you" e-mail for combining the orders.
Adding a CP tracking manually is not possible. It's wrongly recognized as USPS tracking and doesn't update. The ding is a "little" defect, which is not removable, but - unfortunately - counts.
In the US "Tracking uploaded on time and validated" section I must be above 95% to keep my TRS Plus benefits.
This annoying glitch was already discussed here about 1.5 year ago. Apparently, no one cares, because it's still not fixed.
@flipistics wrote:
@38e_avenue wrote:
Unless something has just changed, you can enter the same label for multiple individual orders that you're combining as long as it's on the same eBay account.
Yes, you can do with any other tracking (for example ChitChats), but not Canada Post. I got multiple defects because of that, had long discussions with CS and other sellers here. I found a working solution: buying shipping labels in bulk, which allowed to combine the orders. Not working anymore.
Here what you get: adding tracking has been recorded, but will be not validated. It stays for 3 months on file, then disappears.
