Seller Central

Shipping Policy Glitch

Last week I sold an item to a European buyer. However the buyer was able to complete the payment with the shipping service that I had set up for the US. Now I just sold 2 items within 10 minutes to UK buyers who were also able to pay as though they w...

Shipping expensive collectible banknote to the USA. Anyone experienced in this.

Wondering if anyone has experience in this and what to expect regarding clearing customes and particularly if the value of the item(s) goes past the $800 personal duty free amount? These would be PMG graded bills (basically certified bills encapsulat...

Can I still sell on ebay when I marked the "buy only" box a few years ago?

Hi everyone, A few years ago, when I created a personal account, I marked the box "I only want to buy on ebay. I don't want to sell." At the time, I really didn't want to sell anything. I changed my mind two months ago. Is there a way to "unmark" the...

Resolved! why free shipping??

Hi everyone, I am a new ebay seller. Before I start selling, I have questions about free shipping.I read about offering buyers free shipping. The following is a quote from ebay under Shipping rates for sellers. "When a buyer's deciding whether to pur...

Seller initiated offers emails going to Spam?

I looked at my sales performance today and saw that I had a huge drop in my seller initiated offers sales over the month of August (a 79% drop). I can't complain about my sales in general (my sales without offers have gone up by 188% and my best offe...

Shipping to Israel

Hi, I have a strange problem here. I got an order from Israel, printed the label on Aug 13. Brought the item to the post office the same day. The package has been returned, because since AUG 14 Canada Post doesn't ship anymore to Israel. I contacted ...

Shipping to parts of Canada now 2x what shipping from Canada to California is

If an item costs $10.00 shipping (Can Post) using Ebay's discounted system, shipping say to B.C. or Nova Scotia can be $20.00. Could this be because some of these they are "out in the sticks" and require an extra shipping step? Add-in the fact we pay...

Ebay has gone downhill. I am done, after 21 years.

I have read so many of these posts, and everytime I am like "yep" but I still around.I think I am walking away.Tyler has been a great resource, but he is carrying the weight of the company, and is definately due some serious respect. I am tired of ha...

Managed Payments processing times on buyer's payments seems to be taking longer?

Had a couple of sailes in the last few says (finally!) but the processing times on both of them have been a bit slower than usual. On one, instead of being the next day, as per ususal, it took 2 days and the other was actually late by a day (was supp...

Resolved! Store Sales not working?

I wanted to clear out some stock with a store sale. I followed the instructions via Ebay and it didn't work. About 40 items didn't match active IDs (whatever that means) and now Ebay is telling me my items are on sale, but I don't see adjusted prices...

Store subscription cancellation

I have a yearly store subsctiption and it renew september 1st. I missunderstand many terms. Do i have a fee if i cancel it right now? I have until august 30 to cancel without having it renewing?

Lost listings

I have listed a lot of items to eBay but I can't find them as listed. I'm wasting a lot of time reposting. What's happened to my original postings.

"Print labels in bulk" feature broken.

Hi, Anyone else has the same problem? I got 2 orders from a buyer, paid separately. The "print labels in bulk" feature is broken, so there is no possibility to combine the orders. I can put 2 items into one package, and add the 2nd tracking manually,...

Feedback revision count

We can't find this information anywhere. We have 5 feedbacks revision requests available per 1000 positives or something like this. But what if we request a revision and the buyer actually agree to revise it, do we still lose 1 request available or w...

Resolved! a very confused new ebay seller

Hi everyone,I am a new seller and have been a buyer on ebay Canada for 3 years. I want to start selling things on ebay Canada. Over the past two days, I have basically read everything about selling but I am still very confused about a few things. I h...

International buyer opened INR - two notices left and delivery attempt was made.

I sent an item out about a month ago to an international buyer (not with the global shipping program as I don't have access to it) - it showed that two delivery notices were left with the buyer, and as of last week the package is either waiting to be...

Marilyn Monroe 4x6 print

i never got my order i waited and he made up a stry when it was sent he was wrongbought july 31 st he said aug4still watting as of aug 12th plus i questioned him about the printinghe said how do you know any ways HA HARUDEEBAY KEEPS SAYING WAIYE LONG...

Resolved! THEIR BACK AT IT AGAIN EBAY AND LISTINGS

they are back at it again ebay messing with my listings again how many times does this have to happen --- lost 25 listings over night gone nowhere to be found --- has happened repeatly to me over the last year or so but iam top seller now so why puni...

Delivery delays and how it affects Canadian sellers

devon@ebay Is eBay monitoring the ongoing forest fires in Canada and recent flooding in Quebec similar to how they deal with situations like Hurricane Debby in the USA. Issues are routinely reported in Canada but they never get the same attention/ann...

Buyer opened an item not received case without paying

This is bizarre so I'm just going to explain the short chain of events. Buyer won an auctionBuyer messaged me a few hours later that he can't pay because his paypal isn't working.I responded that's fine, and I would cancel the item within an hour or ...

Buyer can't pay in Seller's Currency — Need Suggestions

Hello, I'm a seller on ebay.ca, and a buyer located in the US recently purchased an item from me. They're having payment issues, and they're getting an error saying, "error can’t pay with this currency". I'm wondering if there's anything I can do for...

Payout on demand on com - Request Payout

Appears requesting an immediate payout was recently added to dot ca. Nothing shows with ca help regarding fees or this options Links attached for how it works on dot com. https://www.ebay.com/sellercenter/payments-and-fees/payouts-on-demand#:~:text=I...

SHIPPING TO BRAZIL

has anyone had problems shipping tp brazil ! i shipped an item to brazil and i checked tracking and i find out that its a return to sender , no explanation at all , it has been several months and the item has not been returned yet , and no word from ...

Resolved! $3.19 oversized bubble now being sent back Canada to USA!?

I am in Ontario, Canada. Seller of hockey cards for almost 25 years. NEVER have i had an oversized bubble mailer $3.25 cdn Canada to USA ever sent back if it met the oversized dimensions. They now want us CDN sellers to send this as small packet rate...

ebay removed a Yupoog VW hat saying it's counterfeit but the VW store is selling yupoong hats!

ebay removed my listing after almost a year of trying to sell it saying the yupoong flexfit VW hat is counterfeit: https://www.ebay.ca/itm/155688366405 The brand is yupoong from Korea which has the license to make many brand hats and the official VW ...

Screenshot 2024-08-05 at 20-37-26 VW Volkswagen Open Road Pinstripe Small Medium Stretch Baseball Hat Cap NWT eBay.png

"Country of Origin" glitch on Canada Post international labels seemingly fixed!

Printed a Tracked Packet USA label today through eBay Labels and the "Country of Origin" properly displayed as "US" instead of "CA/MB" like it usually does for me. Glitch (finally) fixed?

USPS Delivered to Wrong Address. - Reshipping?

I just learned that USPS delivered an item to an address that was not on the Canada Post shipping label with the barcode. I did make an error and had the wrong address on the box, so they took the address on the box instead of the label. I don't thin...

Resolved! "Held in Customs ISC CHICAGO IL" What is going to happen now?

Held in CustomsISC CHICAGO IL (USPS), UNITED STATES I haven't experienced this recently, and it's been usually showing like this, Arrived at USPS Regional Facility, Item processed, Departed USPS Regional Facility. The prosessing time wasn't long eith...

eBay's automatic policy violation warnings completely out of control

Amazon has always been ridiculous when it came to flagging policy violations, but now eBay seems to catch up and comes up with even worse judgements. Arduino products are open-source and can be copied by everyone - as long as they are described as "c...

Exporting eBay Listing data

For those looking for an effective way to export their eBay listing data in detail and in bulk, I have found a solution for scraping this data. It's a good idea to have this as a back up in case listings go missing.Reach out if interested.