About buyers with BAD rating and Feedback 2.0
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03-09-2007 11:47 AM
As many of you saw in their eBay announcements, Feedback 2.0 is coming soon. This is a new parallel fb system to help buyers sharing their experiences with sellers on eBay.
It doesn't seem that we, sellers, will be able to reply to unfair rating from not patient buyer or buyers who doesn't understand that, for example, it is normal to charge an extra $2.00 to prepare their order. For my part, I sell an item that takes 15 minutes to pack and prepare... And I'm also thinking of removing the possibility for int'l buyers to use SURFACE service (cheap, but takes 4 to 8 weeks) to avoid bad rating because of buyers who doesn't understand that THEY chose the slow service.
And we, sellers, what do we have against buyers with bad reputation ? NOTHING, except the ability to block a buyer ID (totally useless once item is purchased or with last second bidders), and the ability to block buyer with -1, -2 or -3 feedback comments (totally useless, from my point of view).
Paying hundreds of dollars in eBay fees each month, I can't believe that I have no way to block buyers with my own specifications. This is my business and I pay my "rent". Of course, eBay would lost many sales, they probably don't give a damn about seller's vulnerability against weirdos.
I suggest, in exchange of Feedback 2.0, that eBay provides the possibility to sellers to block users by their rating %. Here's example of the simple feature we could use :
BLOCK USERS WITH A RATING OF __% OR LESS
This is a tool I'd use, because we, sellers, are defenseless against buyers with bad reputation. I'm sure everybody here experienced at least once the bad surprise of learning that the one who won or purchased an item has 75% of rating, with many negative fb from other sellers stating : "BEWARE SELLERS!", "BUYER NOT PATIENT", "WHY BLAME ME?" or "YOU SHOULD HAVE EMAILED ME", etc.
We are totally defenseless against these unwelcomed buyers. Our reputations are between their hands for sometimes only a $5 profit on an item! Ebay is forcing me to accept them, earning seller fees with them, while sellers are getting their reputations harmed by unavoidable problematic buyers.
Am I alone ?
About buyers with BAD rating and Feedback 2.0
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03-15-2007 09:23 PM
About buyers with BAD rating and Feedback 2.0
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03-15-2007 09:51 PM
About buyers with BAD rating and Feedback 2.0
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03-15-2007 09:57 PM
If you believe telling half truths and bending the balance to suit you is the reason you have had any success, you are the one living in lala-land. In fact, it might be argued that any success you enjoy is in spite of your practices. You may call it "Creative Thinking" but the rest of us know it for what it really is - "Deliberately Misleading".
While it is true that some may come here to complain, it appears that you are here to tell everyone else that yours is the right way and everyone else should follow your lead.
While you are hear there are a couple more statistics we can offer you:
Experienced Powersellers that say you are wrong = 3
Dishonest Powersellers that say you are right = 1
Bill treasure-pot
Bill
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03-15-2007 10:03 PM
Take your garbage elsewhere. You posted and people disagreed with you is one thing. If you are here to look for an argument there are plenty that will oblige.
Bill treasure-pot
Bill
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03-16-2007 01:12 AM
Now that polite introductions are over. Please let us know, based upon your vast PS experience, the best advice you can give a Canadian Seller?
Oops...gotta run, please continue to discuss amongst yourselves.
Problem solved ]:)
Monique
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03-16-2007 07:55 AM
There are only 27 people who left you feedback this month .... there may be more comments buy only from 27 separate individuals!!
About buyers with BAD rating and Feedback 2.0
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03-16-2007 09:44 AM
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03-16-2007 10:32 AM
You can't count. Look at my store from .com and not .ca. Duhh!
Isn't this chat for Sellers??
No, this discussion board is for PS'ers and I still have that designation. Anyone can be a seller but not necessarily access this board.
When our delivery takes 3 weeks and American sellers can get delivery in 3 days, it's a disadvantage, and you gotta do what you gotta do.
No, as many have already commented, we don't have to do as you do as we find it morally wrong. Trust me on this... it will come back to haunt you.
My original Post simply offered advice on how to overcome the disadvantage Canadian sellers are at On Ebay vs American sellers.
Your original post simply offered insights on how be dishonest with customers. Other PS'ers said that they disliked that idea and you immediately decided to levy an attack on one of them.
Sorry for trying to help.
If you don't want to have your opinions commented on - DON'T POST! Certainly don't post stupid advice that others will find offensive. PS'ers generally rise to that level (but, as in your case, not always) because they excel in customer service - not because they intentionally mislead buyers.
Bill treasure-pot
Bill
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03-16-2007 12:06 PM
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03-16-2007 12:10 PM
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03-16-2007 12:15 PM
and take your own advice.:-D
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03-16-2007 12:49 PM
Your response to someone telling you that your advice was faulty was to immediately try to discredit that person by trying to find fault in her listings, on a totally different topic, rather than defending your initial post. You did the same with my listings in an effort to discredit me. In both cases you were found to be inaccurate. I must have missed the post where you apologized for getting your comments about both Ann's and my listings wrong.
Look, anyone can post their opinion but many PS'ers try to fly a pretty straight path with their customers and they are justifiably proud of it. For you to come to this forum and preach lies and deceit and try to sugar coat it so that you can sleep at night does not sit well with some.
By the way, I'm not worried about people commenting on my posts and that's why I continue to do so. I've been here long enough to know that I need to be able to defend what I write. Can you?
To put it simply, you have absolutely no justification for lying to your customers. You can colour it any way you want and package it with a bow to attempt to make it more palatable but it is still wrong.
Now if you really need to find something else to attack my post on, my father was a Scot and my mother is French Canadian.
Bill treasure-pot
Bill
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03-16-2007 01:35 PM
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03-16-2007 01:37 PM
About buyers with BAD rating and Feedback 2.0
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03-16-2007 01:39 PM
About buyers with BAD rating and Feedback 2.0
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03-16-2007 01:41 PM
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03-16-2007 01:42 PM
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03-16-2007 01:43 PM
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03-16-2007 01:45 PM
About buyers with BAD rating and Feedback 2.0
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03-16-2007 03:22 PM
If you had a clue you would recognize that my store does not reveal most of my items to those located in Canada. I'd explain that to you but I'm sure you would use my explanation as a way to start another defenseless argument.
But once again, rather than focus on defending your ridiculous stand that it is OK to mislead and lie to customers, you choose to focus on your inability to find my listings.
If anyone is sputtering, most will recognize who.
Bill treasure-pot
Bill
