eBay

llee2 · ‎07-26-2005

I don't usually get a lot of people paying by Bidpay, but I've had 2 in June. One money order was sent the first week of June, the other the last week. Neither money order has arrived. Called Bidpay and they reissued the first money order on July 12 and that hasn't arrived yet either. When I called Bidpay, they said that there was some kind of issue with orders mailed in June to Canada. I seem to remember some news story about lettermail being held up at the border or something a while back. Called CP to see if there were any "issues" and got the usual "duh" kind of reply.

Lincoln

recped · ‎07-26-2005

There are big issues with BidPay and sellers in Canada.

Due to internal BidPay reasons money orders sent to Canada from the end of May are taking 4 - 6 weeks to arrive (but they do arrive).

Cancelling the money orders and having them reissued only extends the problem by another 4 - 6 weeks.

The reasons for this problem are really stupid (see other boards for lengthy threads), I expect they will resolve the problem at some point but in the meantime you just need to be patient.

One tip, if you do call have have the money orders "reissued" ask if the funds can be wired to you for pick-up at any Western Union agent. They will not offer this but if you ask nicely I'm told them will do this.

Ben

P.S. It IS a mailing issue but not related in any way related to Canada Post or USPS

"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915

"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.

llee2 · ‎07-26-2005

Ben,
Thanks for the info.

Lincoln

imagi.nation · ‎07-26-2005

Hi, Ben: "see other boards" -- can you narrow it down for me, please 😉

Cheers,
Ernie.

zarzuella · ‎07-26-2005

Yeah, I've had a small one outstanding since June 8th. It has apparently been re-issued, but I have yet to see it either.

Ann

recped · ‎07-26-2005

Hi, Ben: "see other boards" -- can you narrow it down for me, please

International board on .com, I think there was a thread on Selling on eBay (.ca) as well, maybe US Powerseller board? seemed to be all overduring the past week or two.

Basically the story is this.

Money orders when you get them will be dated the day of the transaction.

Money Orders are printed in Colorado and put in envelope.

Envelope is sent to Jamaica NY to have the international postage sticker applied and then mailed

There is a problem in Jamaica NY with the sticker application

When your money order arrives, check the USPS bar code info on the back, you can read the date which will be very recent.

I'm not clear on what's going on in Jamaica but it takes them a month to apply the sticker!

There have been many complaints, I'm pretty sure they will fix the problem at some point. The whole thing is so lame it must be true!

If you have a US bank account you can switch to direct deposit.

Having the money order reissued only restarts the (slow) clock.

Ben

"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915

"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.

phoebescollectables · ‎07-26-2005

If you have a US bank account you can switch to direct deposit.

I was told that in order to switch to direct deposit to a US bank account, you have to change your address to a US address.

Michael

muminlaw · ‎07-26-2005

Michael, that's what I was told too, when I tried to switch to direct deposit to my US bank account. I hope they fix that "glitch" before too long.
. Glenda
To Golf or Not To Golf? What a stupid question!

Glenda

recped · ‎07-26-2005

If you log into your account and change your address to USA (using only vaguely legit info) the option for direct deposit appears in the "receiving payments" section.

Once you have this set-up I don't know of any reason BidPay would actually mail you something so basically even a totally bogus address will work (presuming of course you have a real US based bank account).

Ben

"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915

"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.

imagi.nation · ‎07-26-2005

Thanks for the recap, Ben. I remember BidPay had problems about a year and a half ago, during the Xmas season, where payments were taking forever to get sent out but they eventually corrected the problems. Makes me think twice about continuing to use the service, however. Having mail shipped to NY to have additional postage put on doesn't strike me as a particulary efficient way of doing things.

Ernie.

zarzuella · ‎07-27-2005

You could try changing your address on record with Bidpay to that of your US bank. That way if a MO does get mailed instead of direct deposited you have a chance of it getting to your account anyway.

Ann

camrynscloset · ‎07-27-2005

This explains why my newbie buyer is pretty upset--I don't advertise BidPay in my auctions, but she claims she paid this way.

I received no notification or anything...not sure what to do.

Contacted her other sellers and they claim that she paid within hours via BP.

I have used it once and was scammed....so not real big on it.

llee2 · ‎07-27-2005

camrynscloset,

Try logging into Bidpay under your email address account. If your buyer did pay via Bidpay, it should show under your account history. I don't think emails were affected by this logistics issue, so that may not be the case.

A more likely cause could be that your buyer misspeled your email address when paying. That has happened to me before... buyers mistaking the small "L" for the number one. In those cases, you won't get notification nor will it show in your transaction history. The buyer needs to contact Bidpay to get it corrected.

Lincoln

nanookdave · ‎08-11-2005

Boy I wish I had your problem.. I have 9 that are now over 20 days late & 4 that are over 15 days & I just received 17 on Monday, some dated back to the 20th of June.... but most of them dated in early July... I think Bidpay is writing the cheques & then sitting on them.. Probably because they have a cash flow problem but till it's solved I've removed all mention of Bidpay in my auctions..

recped · ‎08-11-2005

Probably because they have a cash flow problem but till it's solved I've removed all mention of Bidpay in my auctions

They DO NOT have a "cash flow problem" they DO HAVE a logistics problem.

It seems to be improving.

Ben

"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915

"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.

mwglass1 · ‎08-11-2005

Hi
Can you post the Tel # for bidpay or email me mwglass@dccnet.com
Thanks
Vic

recped · ‎08-12-2005

Just call Western Union and ask for BidPay

"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915

"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.

ospreylinks · ‎08-13-2005

I don't get many Bidpay customers, use to like it for the fee savings (read customer pays fees, I get 100% of selling price)..... didn't realize there was a problem. Had a customer pay in June....waited and waited.... then waited some more. Contacted Bidpay, they put a stop on the money order and low and behold the money order arrived within a day (just wallpaper now). So now I am again waiting and waiting for the replacment.....

Jeff