Buyer received item but wont close item not received case

[wish_memonsters]

I have had problems with this buyer since day one, after waiting about half the time period given he opened a item not received case and now he has left feedback on the item ( saying he received it ) but wont respond to my emails to close his case.

[leb17]

Hi...

You could pull the buyer contact information from ebay and give them a phone call, here is how:

http://pages.ebay.ca/help/tp/questions/member-phone.html

[wish_memonsters]

he only speaks German so there would be a very big language barrier

[leb17]

Hi again...

Google has a translator that you can use to translate it to German or any language, below is the link for it:

http://translate.google.com/

[wish_memonsters]

I do use it for the messages but it does not help with calling someone

[leb17]

Your OP did not indicate that they were German, that's the reason in my first post I suggested to to give them a phone call.

I assume that you were unaware of the Google translator, my bad....

The only thing now is to wait.

If you did not send the item and provide PP with a DC (Delivery Confirmation or tracking number that shows online that it was delivered then you are going to lose the INR case.