I am a legitimate business, and have been for over 4 years. I am registered and required to collect GST for the federal government which I do.
In all of my listings I state I charge taxes.
My sellers notes clearly state I charge taxes.
When I send an invoice I put my GST number in the notes.
I am as upfront as I can be that I charge taxes.
A buyer just paid and sent me a very nasty email and threatening to NEG me because I charge GST.
Do I have a case to get the negs (and presumably low DSR's) reversed if they go through with it because I do disclose - multiple times - that I charge taxes in advance of purchase? How would I file an appeal in this case.
Thanks!
Heather
In all of my listings I state I charge taxes.
My sellers notes clearly state I charge taxes.
When I send an invoice I put my GST number in the notes.
I am as upfront as I can be that I charge taxes.
A buyer just paid and sent me a very nasty email and threatening to NEG me because I charge GST.
Do I have a case to get the negs (and presumably low DSR's) reversed if they go through with it because I do disclose - multiple times - that I charge taxes in advance of purchase? How would I file an appeal in this case.
Thanks!
Heather
As an update:
After a bit of communication back and forth and agreeing to disagree over the matter the buyer did not neg me....yet.
She gave feedback for 1/2 the items she bought and slammed me with 1's across the board.
I've haven't spoken to her since but am waiting for her to leave the feedback for the second 1/2 and slam me again with 1s or possibly negs too. She's probably waiting until next month figuring she can scuttle my discount two months in a row.
As this was done on one transaction will the new 1s drag me down again next month or will they have no weight because they are just an extension of the previous 1s associated with this transaction.
Thanks!
After a bit of communication back and forth and agreeing to disagree over the matter the buyer did not neg me....yet.
She gave feedback for 1/2 the items she bought and slammed me with 1's across the board.
I've haven't spoken to her since but am waiting for her to leave the feedback for the second 1/2 and slam me again with 1s or possibly negs too. She's probably waiting until next month figuring she can scuttle my discount two months in a row.
As this was done on one transaction will the new 1s drag me down again next month or will they have no weight because they are just an extension of the previous 1s associated with this transaction.
Thanks!
> As an update:
>
> After a bit of communication back and forth and agreeing to disagree over the matter the buyer did not neg me....yet.
>
> She gave feedback for 1/2 the items she bought and slammed me with 1's across the board.
>
> I've haven't spoken to her since but am waiting for her to leave the feedback for the second 1/2 and slam me again with 1s or possibly negs too. She's probably waiting until next month figuring she can scuttle my discount two months in a row.
>
> As this was done on one transaction will the new 1s drag me down again next month or will they have no weight because they are just an extension of the previous 1s associated with this transaction.
>
> Thanks!
>
>
> After a bit of communication back and forth and agreeing to disagree over the matter the buyer did not neg me....yet.
>
> She gave feedback for 1/2 the items she bought and slammed me with 1's across the board.
>
> I've haven't spoken to her since but am waiting for her to leave the feedback for the second 1/2 and slam me again with 1s or possibly negs too. She's probably waiting until next month figuring she can scuttle my discount two months in a row.
>
> As this was done on one transaction will the new 1s drag me down again next month or will they have no weight because they are just an extension of the previous 1s associated with this transaction.
>
> Thanks!
>
> 
> I am the guardian of my children and their future. It is for this reason that I scrapbook.
I think this is something you should discuss with your ebay representative.
It's a blatant attempt at extortion and shouldn't be allowed.
The rules for "feedback abuse" ought to also apply for "abuse of DSR's".
See what they'll do for you.
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Every day, a businessperson has to ask himself 2 questions;
Am I being paranoid? and
Am I being paranoid enough?
Thanks! At least someone still likes me! 🙂 This has been one heck of a month - have you had any rowdy buyers your way? Seems to me they've been coming out of the woodwork lately - spring fever maybe?
Thanks Jake! Eased my mind a bit as in 3-4 days it's a month and time for her to leave again and I'd prefer my DSR's bounce back not remain the same.
I'm actually very interested to see if they DO bounce back like they say happens after 30 days. Will be interesting to say the least.
As to your buyer - block!
Anytime I've ignored a gut feeling I've regretted it. Better to be safe than sorry nowadays.
I've blocked people with "scammer" in their name, and other weird ID's which imply trouble. Maybe they think it's funny, but not really, not in an arena where so much relys upon trust. So I'd definitely cancel and block.
I'm actually very interested to see if they DO bounce back like they say happens after 30 days. Will be interesting to say the least.
As to your buyer - block!
Anytime I've ignored a gut feeling I've regretted it. Better to be safe than sorry nowadays.
I've blocked people with "scammer" in their name, and other weird ID's which imply trouble. Maybe they think it's funny, but not really, not in an arena where so much relys upon trust. So I'd definitely cancel and block.
.....I know she moved and had limited email access during that time....try this eBay ID of hers: woollieswares it still seems to be running.
