Checkout currency issue

kenmanh
Community Member

Hi!

I'm new to eBay so I'm not sure if this is supposed to happen or not. When I purchase something from eBay, it displays the product in U.S. dollars and under it, it shows the Canadian equivalent. I placed the item on my shopping cart and it'd display my grand total in Canadian dollars. But right after I click on "Proceed to checkout" on the shopping cart page, I get shown the grand total in U.S. dollars. I wish to pay for my product in Canadian dollars. Is this supposed to happen? If not, how do I switch it back to Canadian dollars?

Thanks

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Re: Checkout currency issue

You will see US dollars but it will debit your acct in Canadian dollars (if you are in Canada). For example, let's say that it says $14 (US) and the Canadian equivalent is $15.30, it will show you the US dollar amount (and the Canadian equivalent) but will debit your account the Canadian amount ($15.30).

 

In other words, it automatically does this for you. You don't have to do anything.

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Message 2 of 2
latest reply
1 REPLY 1

Re: Checkout currency issue

You will see US dollars but it will debit your acct in Canadian dollars (if you are in Canada). For example, let's say that it says $14 (US) and the Canadian equivalent is $15.30, it will show you the US dollar amount (and the Canadian equivalent) but will debit your account the Canadian amount ($15.30).

 

In other words, it automatically does this for you. You don't have to do anything.

Message 2 of 2
latest reply