05-14-2016 05:18 AM
I have an buyer who purchased 63 CD's from me, in 50 transactions. Only the ones on .com was he able to do the cart for whatever reason and for those, I offered free shipping. Now to mail it, I have them all boxed up and now to figure out the postage. I have a venture card which entitles me to a discount, 5% if I do it at a postal outlet and if I do it online on Canada Post there is a little more of a discount, I'm not sure.
On Ebay, all the CD's show shipping as light packet, no discounts for multiple purchases. However, I am going to only charge the buyer what it cost me to ship and refund any overages. I tried to figure out how to connect all 50 ebay transactions into 1 shipping amount, refunding about $140 in excess shipping, but figured I would do this:
What I am going to do, is using my venture card purchase a shipping label on line on the Canada post website. Then mark all the items as shipped on ebay. Send him the tracking number.
Do you see any problems, advantages, issues with what I am going to do?
05-14-2016 07:29 AM - edited 05-14-2016 07:30 AM
Discounts for paypal shipping labels are higher.
05-14-2016 08:19 AM
Yes, use Paypal shipping label which has a bigger discount. Since you already have all the dimensions and weight figured out, you can easily just click one of your transactions to print shipping label, and then adjust the dimensions and weight accordingly.
05-14-2016 10:31 AM
Under a kilo, use Tracked Packet USA for discount up to 14%.
Over a kilo use Expedited Parcel USA for discount up to 18%.
Add the tracking info for the transactions to cover yourself for "on-time shipping".
When you make the refund, do as ypdc_dennis advised in your other post about this transaction:
Refunding: figure out the cost difference (adjusted for currency) in CA$, divide by 14, and refund that amount (adjusted for currency, CA$ would be as is, US$x0.75 or current rate) for each PayPal payment (that was when you thought you were selling 14 cds).
Just make sure that the refund does not exceed the total for each separate payment. You said the .com purchases had free shipping. Are the .ca ones in Cdn$? That makes the refunding a bit easier.
05-14-2016 11:33 AM - edited 05-14-2016 11:36 AM
@musicyouneed wrote:I have an buyer who purchased 63 CD's from me, in 50 transactions. Only the ones on .com was he able to do the cart for whatever reason and for those, I offered free shipping. Now to mail it, I have them all boxed up and now to figure out the postage. I have a venture card which entitles me to a discount, 5% if I do it at a postal outlet and if I do it online on Canada Post there is a little more of a discount, I'm not sure.
On Ebay, all the CD's show shipping as light packet, no discounts for multiple purchases. However, I am going to only charge the buyer what it cost me to ship and refund any overages. I tried to figure out how to connect all 50 ebay transactions into 1 shipping amount, refunding about $140 in excess shipping, but figured I would do this:
What I am going to do, is using my venture card purchase a shipping label on line on the Canada post website. Then mark all the items as shipped on ebay. Send him the tracking number.
Do you see any problems, advantages, issues with what I am going to do?
Pick one of the orders on PayPal and buy the postage via that sale. That gives you the correct address.
Expedited parcel to USA gets a bigger discount on PayPal than via the Canada Post website. My last shipment of books to the US was $38 vs $44. Another advantage via PayPal is using your PayPal balance if so desired. Canada Post is credit card.
You select the shipping service you are going to use -- what you say on your eBay listing and the shipping service you actually buy via PayPal can be different things.
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Mark the items as shipped on eBay (shipping number can be included) -- to do a bulk edit, select the sold items (box on left of each item) and then click on the "Add Tracking Number" (at top and bottom of Sold section).
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I still recommend dividing up the refund amongst the appropriate orders, although with so many, that would be bit of work on paypal.
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05-14-2016 03:46 PM
Be absolutely certain that you upload your one tracking number to ALL 50 Sales Records or you run the risk for late shipment defects.
05-14-2016 03:50 PM - edited 05-14-2016 03:50 PM
Oh and do first doublecheck all the orders are going to the same address. Buyers may sometimes make multiple purchases and then send them to different places on purpose. We are all accustomed to having to find ways to workaround the dysfunctional ebay.com/ebay/co/uk Shipping Cart/Basket but the reality is that one per cent of the time it is a deliberate choice of the buyer not to combine shipping because the orders are destined for different people and places.
05-14-2016 08:05 PM
Be absolutely certain that you upload your one tracking number to ALL 50 Sales Records or you run the risk for late shipment defects.
Why is this important as the listing has light packet and most of them give more than enough time.
05-15-2016 02:02 AM
B ecause it is a good idea to have a set rhythym no matter what the details might be, so that you don't leave out an important step another time?
Because having the information is very soothing to the customer?
Sometimes it is useful to do stuff that is not 'necessary' because of the unintended consequences.
05-15-2016 02:13 PM
@musicyouneed wrote:Be absolutely certain that you upload your one tracking number to ALL 50 Sales Records or you run the risk for late shipment defects.
Why is this important as the listing has light packet and most of them give more than enough time.
If you upload the tracking number to each listing and the package is scanned within your handling time, those listings are guaranteed not to receive a late shipment defect and they will actually be counted when your percentage is being figured out. Then if you do get a late shipment from someone else down the road, the percentage will be lower than if you didn't have the 50 counted in the positive side.
I would probably get them scanned on Monday if possible, just in case the holiday wasnt taken into account.
05-15-2016 02:19 PM - edited 05-15-2016 02:22 PM
reallynicestamps and pjcdn have the right of it. You need to upload your tracking number to each item sold (if you had to manually combine the order) because the only part of the shipping process that you can control is getting your acceptance scan on time according to your handling time. If this parcel were to go off the rails and be delivered three weeks later than it should have been, you would get a defect for each and every item (50+ in your case) if you didn't upload tracking. That is half the reason to use traced services: to get an acceptance scan on time and therefore avoid defects for Late Shipment.