Everytime I press Pay Now the system takes me back to the log in and it doesn't work.

prey7976
Community Member

I press "Pay Now" and it takes me back to the log in screen where my information now doesn't work. It worked when I initially logged in but now it goes blank each time I try to log in again to pay. If I put in the wrong password it lets me know (which I've done to test it) but when I put in the right one it just goes blank. I am new to Paypal so it's probably something I've done but this system is not really communicative so I don't know. 

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Everytime I press Pay Now the system takes me back to the log in and it doesn't work.

Hi prey7976.. You're not describing anything that i an familiar with. The obvious , clear cookies and cache , perhaps try a different browser.

 

If necessary ,  a PayPal Rep may be able to help. Can call toll free @ 1-888-221-1161. Automated , say agent.

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